Waterslide & hot pool

We had to ask for toilet paper & dishwasher powder refills - which the staff would only give one at a time, so we had to ask each time our family needed a new roll paper or to use the dishwasher. The staff were polite but indifferent about this inconvenience. During our 9 night stay our room was serviced once only - for a family this is insufficient especially because we are on holidays and prefer not to be chasing staff for toilet rolls and dishwasher powder. An extra room service and sufficient restocking would have provided us with a truly satisfying stay.

The beds were comfortable and Firm. The customer service was excellent. Loved the use of the gym, pool, sauna and spa. The free washer and dryer and washing powder was so handy. The app to order extra things for the room was handy even tho I didn't use it. Love the casting to the TV because the there was only normal TV and sky sport.

The buffet breakfast could be better. I enjoyed that it was a HOT buffet and not just cereal and fruit. Would of loved Bacon and spaghetti as well. Having only 2 tables of 5 or 6 and no tables for just 2 people could be helpful as we had to sit on couches with a little coffee table.

Was a two bedroom apartment that suited our needs for a hiking holiday. Popular with families for the pool with a slide. Great facilities: pool, bbq, gym, hot tub

This isn’t a dislike but something I wasn’t aware of when I booked as I’m not familiar with the brand. This is a time share resort and as such we were offered, very gently not pushy, to sit through a 90 minute sales presentation. For sitting through the presentation we were offered free breakfast for the duration of our stay. Although an attractive offer, and can understand why many families took up the offer, it would have been disingenuous as we had no intention of signing up.

Clean and comfortable bed with excellent bed linen. Parking very good and convenient to our room. The complimentary drink on arrival a nice touch to our stay.

We ordered snacks as our room wasn't ready when we arrived (we were a little early). We waited and waited for the two snacks to arrive and when they finally came after what seemed like an hour they were very very disappointing. Loaded chips only half cooked, bacon so overdone it was almost burnt, and then smothered in barbeque sauce! and no cheese. Un-edible. Then the cheese and mushroom arancini balls were also a disappointment where was the mushroom? in the four balls I finally found a spec of mushroom. Really not good enough for an establishment of high quality. The kitchen needs to up its game and retrain the cooks, consequently we didn't eat there again.,

Room was clean and spacious enough. Loved having the free laundry and welcome drinks but unhappy with the fact our beds were not made up separately as asked and on check in we were told there were no house keeping staff and we couldn't separate the beds ourselves so we had to fold out the sofa bed and use it - not comfortable at all. In fact even when we finally got someone to separate the beds the next day, they really weren't very comfortable. ready to be upgraded I'd say. Also a long way from town if you don't have a car though still a pretty area. Very family orientated

Beds need upgrading and staff need to read room requests in advance

The motel was really nice. It was located at a 20min walk from the center of Wanaka and its Wanaka tree. There were enough parking spots in front of the rooms. It has a nice swimming pool with a slide, which is more for fun than for real swimming. Around the pool was the sauna and fitness club. Everything was clean and towels are provided. The room was located on second floor - it was very comfortable and had a small balcony. It included a kettle, a fridge, wine glasses and instant tea/coffee. Breakfast was in the nice looking lobby. Would recommend! I recommend the restaurant The Stoaker Room (only by car) and the Kai Whakapai Eatery & Craft Beer Bar in the village center.

The breakfast was okay - but could have a bit more selection.

This hotel was a gem. It exceeded our expectations in every way. Our room was large, well equipped and very clean and comfortable. The laundry room was clean and always available, the pool and hot tub were very nice, and the hotel bar, happy hour and menu were great. Even with everything being so nice I would have to say the staff made our visit. They were helpful, accommodating and went out of their way to make sure our stay had everything we needed. We stayed there for three weeks and are already looking forward to going back. The location is ideal. Short walk to town but in a quiet setting.

Nothing

Room was comfortable on the end of the group. Could see mountain tops from our window and balcony. Very good quality toiletries supplied.

Servicing, shampoo and body wash were not replenished on check in and almost empty, so ran out and had to ask for more. There was confusion over servicing, our room was not serviced until day 7 instead of day 5. Once serviced the tea bags were not replenished. These are minor things and didn't detract from enjoying our stay.

Very comfortable, especially as we were there on a rainy day, enjoyed the movies! Loved the back patio with the lovely garden. Kitchen was well stocked. Room was modern and stylish. Staff at reception were very friendly.

The room didn't show an option for twin beds, so we thought we had to use the sofa bed. We noticed the large bed was two singles so we just separated them ourselves and used the spare bedding. Power went out in the morning of the second day and the lights were flickering the day before. Staff member told me I had to insert the card - this seemed a bit obvious, of course I had the card inserted!

The rooms were great & bed's comfortable. Nice space & awesome location.

The push for joining the owner's club. Staff member who initially approached was lovely but after deliberation on whether we wanted to proceed that night was painful with staff calling every 5 minutes on the morning of the presentation at 7 am in the morning. Seriously if we haven't fronted were not interested we've paid top Dollar to stay here so leave us alone. Put a sour taste in our mouth to want a Wyndham stay ever again.