I had the best and most comfortable stay. Check-in and check-out was quick and easy. Staff is friendly, and helpful. There is an elevator and it was possible to check-in an hour early without an extra cost. As far as I know, the building is accessible 24h. It is safe there, and there are cameras. You get a key card for your room. The WIFI was fast. The hotel is very clean - spotless. Location is perfect, its close to everything. It is uphill, so you get a little workout when heading back to the hotel. There are stairs to take down hill and the uphill road, but there are restaurants very close if you don't want to go all the way down. The hotel also has a restaurant, but I didn't eat there. The room is spacious and very quiet, I did however stub my toe against the bed base a few times. :) The bed is big and there is a couch to relax on while watching TV or to admire the view. There is Viet and English channels. The bed and pillows are very very comfortable, I got great rest. At the entrance of the room there is a place to hang your clothes, but no shelve to put it on. They do supply 2 big umbrellas and slippers. The lighting in the room is well, and natural light too. You can open the window and there are balcony doors. My balcony (with one chair) faced the road/trees, but the window had a view of other hotels and the square. A kettle, cups, instant coffee and water was supplied for free. There is also a small fridge and a safe in the room. Big mirror by the desk. Power sockets and bedside tables next to the bed. There is an aircon, but I did not use it. The bathroom had a hairdryer, clean towels and toilet paper (given when room is cleaned), hand soap, body wash and shampoo, toothbrushes and toothpaste, cotton buds and a big mirror. There is an extractor fan in the bathroom. The water temperature and pressure was great. Shower head removable but not adjustable. No rooftop/pool and no mosquitoes. Value for money. Overall vibe/beauty is great.

No bedside lamps. No spoons for the coffee. The shower was a bit small/cramped.

A cute small hotel with amazing views of Sapa. The rooms were spacious, clean and well presented. My room had a balcony and 3 large windows to watch the rolling clouds and mountains in Sapa. The beds were comfortable and the hot water was reliable in the cold climate. They also provided complimentary umbrellas. The staff were helpful and happy. The hotel is very relaxed and laid back. If you turn right when leaving the hotel there are a set of stairs that lead you directly to the heart of Sapa where the church, restaurants and shops are. I have included photos of the view from the windows of the family room.

location was perfect in town, there is saml hil you need to walk aroung 100 m,or less , morning staff can speek english , i paid with my visa card , but they charge 3% , that the rolls in all Vietnam hotels , so better to pay in Cash , brakfast was very light , egg and bread and bytter with jam and coffe or tea , they is evevator in the hotel , i stay in the 8 floor room, see my picture form my balkony .

for those who loves buffet Breakfast , you can go to next door panorama Hotel , and buy from them it cost 3$ per person .

The rooms were spacious and had great views from the balcony. Loved the decor and the bathroom! and the beds were comfortable bottles of water tea and coffee were available in the rooms and in the reception area there was always a lovely jug of green T available which was a nice gesture! Breakfast was good with a few options the location was excellent, just had to walk down a few steps and you were in the town with several cafes and restaurants just a 2 min walk Loi the manager was very attentive and helpful I would definitely recommend

couldn't really fault this place as it suited all our needs for a two night stay

The staff gave amazing recommendations and even let us shower and rest after we had checked out when we returned from a full day of trekking. We were able to walk there from the bus stop. We arrived in the middle of the night but staff were there to let us in. The included breakfast was satisfying and delicious with fresh fruit, tea and coffee and lots of maindish choices both Asian and western. Lots of special touches. Great location near the town center and the funicular to Mt. Fancipan. Air conditioning was perfect. The family room had enough for all 4 of us and free water, too. And try the tea! It’s unique and flavorful.

The room was very big and comfortable, the shower was separated from toilet with a glass. The balcony had a nice view of the main square. The hotel staff at the reception was very helpful in arranging the bus transportation and excursions in Sapa region, as well as helping us with getting taxi. The breakfast was very good, and the location very central and convenient. We very much appreciated that they let us use the room after the chuckout time, as the weather was rainy and cold on that day.

The weather is often cold, rainy and foggy in the Sapa region in March, so warm clothes is needed. Luckily the hotel had heating in the rooms.

“We stayed in 8 rooms at the hotel with a group of 20 people. We were very comfortable here; the rooms were filled with natural light, clean, and the surroundings of the hotel were beautiful. They served breakfast with delicious pho. The hotel is centrally located, making it easy for us to get around. Thank you for everything; we will definitely recommend it to everyone!”

We booked this as a stopover room after our Fanispan hike and before our 11pm sleeper/night bus, so we technically only needed the room for a few hours. It had everything we needed, nice hot shower and comfortable bed. We were able to get our taxi to drop off our luggage there and it was waiting. Everything was clean and similar to photos. Balcony overlooked the central town. Location was GREAT - we wanted to be in the city since we only had a few hours. Rooms are a bit older but it was clean and easy to find and the management seems really invested in being accommodating. Staff - Mr Loi - was super friendly (probably the friendliest reception that we've encountered). Even though English was sparse so we communicated exclusively over Google Translate. He helped us arrange a lift and was always available. Perfect budget room.

It was perfect for our needs.

We absolutely love the hospitality of the manager. Very friendly and welcoming. Feels like you found a new friend. Always ready to help. We checked out late and helped us to keep our luggage and was even concerned on our Sleeper bus booking. They even served us tea and fruits after checking out while waiting for our transport. The room was pretty big and the toilet has bidet with good water pressure. Balcony has a good view and the neighborhood is quiet. Serving breakfast with good portion. Highly recommended when you come to SaPa.

We had an amazing stay. Nothing we did not like. It's not very modern-looking but adds texture to your stay.

Staff upgraded us to a great room with a view without a blink. They were helpful throughout. The views were splendid and we came back for an extra night after trekking. The rooms were clean, tasteful and staff consistently helpful.

It’s a very small thing …noodles breakfasts were great, fruit was great, coffee was fine, but the cook should learn about people’s preferences with eggs and be able to deliver a soft fried egg, an easy over fried egg or an omelette. V. important to many tourists.