The Island Resort was an excellent place to stay. The location was near all of the things that we wanted to visit. Most of the time we traveled to eat outside the resort (not because of the food; but we were traveling around and eat on the go). We did eat a mid afternoon lunch at the resort and it was excellent. The staff was "top-of-the-line" and very friendly and listened to what we had to say or ask. Our room was excellent; it face the gulf and had a beautiful view most each day (rained and cloudy a couple of days). The beach was one of the best that we had ever been on: very soft white sand which we learned was quartz. I would recommend this resort to others.

Not much to say about this. One of the thing was that the resort was working on some of the balconies and it was very noisey. Another things was having to pay to park at $15.00 per night which actually ended up being $19.00 per night after taxes were added.

Location good

As at a resort, you would think that they would have lounge chairs outside on the sand, so you didn’t have to rent them. That’s what Resort normally have the other thing. Was you advertise the pool and the bar pool but meanwhile it was being worked on I was really discouraged about that whole thing I was looking forward to that, and it wasn’t advertised that it was being reworked on a certain date. That’s very misleading and discouraging for people to come to a resort and find out that the pools are not working properly. You should let us know that the pools were closed whether or not to change our dates for another time.

The gulf view of the room was amazing. The fact that it overlooked the beach bar was nice too because we got to sit and watch people enjoying the music from the DJ right from our balcony. The volume was perfect, not too loud. The property is pretty big and sits right on the beach. We walked on the beach every morning and late at night in the moonlight. It felt like we had miles of beaches to ourselves. The room was a good size, very clean and quite comfortable.

We booked specifically because of the Grotto Bar, and it was closed for rehabbing during most of our stay. That was a bit disappointing. It did end up opening up the last day of our reservation, so we ended up extending our stay another night. Also, the first morning we were there they did not offer the breakfast buffet due to low capacity at the hotel, we were told. On subsequent days I believe it was available. We also requested to be moved from our room to a new one due to the fact that we could clearly hear every word being spoken in the room next to us that was connected by a door. We were surprised that would be the case in such a nice property. Our new room didn't have another connected by a door and it was nice and quiet.

We love the pool, especially if the ocean is rough. The music is perfect to lounge at the pool. The water is also freezing, which I love since we lay out in the sun for a while. The breakfast is very convenient so we don't have to leave as much going to eat out. I don't drink too much, but my husband enjoyed the access to the grotto to purchase some drinks. We also had a few issues, and needed eye drops and water. The gift shop at the front had necessities in case you forgot or needed a quick run for something. We love staying with the Island!

Just being picky. We liked our first room on the left side, this time it was on the right side. The ramp is a far walk, especially for us as we set up on the left side of the umbrellas. We end up walking a far distance, it would be better if there was a ramp to access the beach on the left side of the Island, we would just walk straight to the beach like on the left side. The bar by the beach had a roof replacement which blocked off the stairs and access to the beach so you had to use the ramp. We also noticed the sheets were not changed, just rotated around when made. We had 2 queen beds, so we just swapped beds to keep the "cleaning" to a minimum. I usually leave a tip for the staff, but sweeping is the only thing I know for sure they cleaned.

Location and beach access. Beautiful views. Restaurant food was delicious.

Getting woke up every morning at 9 am to pounding and drilling. They were remodeling and neglected to let us know before booking and did not say a word about it when we checked in. It was so loud we finally called front desk and they just said sorry.

Location of The Island is fantastic! We also really love the pool areas when we’re needing a break from the beach!

I was quite disappointed to see that they now allow the private company who rents chairs to take up the ENTIRE ocean front!!! They are packed in so closely that you have to shimmy sideways to get up to the water. When we traveled 3 years ago to The Island, the chairs were on one half and you could do a private setup on the other. I spoke with the manager regarding this disappointment and she was unaware the rental chairs now go across their whole property and said she would discuss with the GM. If the chairs are taking up the whole ocean front, they should be included in the price of the stay or only on half of the beach.

The property is great! Beautifully laid out. Loved the amenities and atmosphere! The decorations were beautiful! Loved that it was on the beach, had an adult only grotto, hot tub and multiple pools. The staff was friendly and offered great customer service.

The breakfast buffet is ridiculously priced for the amount of food they offer. They offered a simple continental style breakfast for $21. Most hotels, which cost half the price to stay, offer the same food which is included in the price. Compared to the last resort I stayed at, Kalahari (much larger resort) they had 10x the food, every option imaginable for breakfast and it cost the same $21. Either include the small buffet breakfast with the room rate or if it’s a different company that owns the restaurant, give a breakfast voucher.

Staff was friendly. Good restaurants. Good location. Pools were nice. Great beach access.

Two mornings, the construction that was active started before the promised 9am.

This was our 4th time staying at The Island. We love how kid friendly it is. You don’t have to leave the resort at all if you don’t want to, which is always nice, especially if you have kiddos! The itinerary and daily activities given to you at check-in is always the kids favorite!

I wish housekeeping would clean the rooms a little bit better (or have a broom in every room) because the sand that gets tracked in is really annoying and uncomfortable, especially if it gets on the bed/sheets. Also, we noticed this stay that locals would come to swim at the pools (we only know they were locals because we overheard conversations). Which is fine, but to my understanding it is not a public pool, so when they take up chairs/play loud music and leave it messy, it isn’t fun for those who have paid money for their vacation. That being said, I think the gates to the pool area and other areas for guests, need to be reinvented to be accessed with the room keys (bracelets) to keep folks who are using the resort for free, out.

Smelled great, clean, nice pools and amenities

Hidden resort fees after I paid on booking.com said it was included