Room was spacious, bed, bedsheets high quality, well designed. Location is great, you are on Magnificent Mile at the river! Opt for a river view room even it is more expensive. No breakfast. They give you vouchers for $20 for the first floor restaurant.

Water in the room is paid. Bar on top is a loud place only for young people. Lobby is on the 2d floor. Lobby bar is not inviting.

It was fantastic. Every staff member were friendly, courteous, helpful, and professional. I wish they had a “happy hour” menu and drink special in the Lobby Bar. The Land and Lakes Restaurant, which I understand, is not really part of the LondonHouse responsibly. It was subpar in food and service.

Land and Lakes and no Happy Hour in the Lobby Bar for guests

The hotel is aesthetically pleasing, impressive inside and out (location-wise) stylish, modern, known for its famous rooftop bar etc. We also had an incredible view from our 10th floor room (front-facing the Michigan Avenue bridge) so the night skyline was just fabulous, very instagramable (the hotel is in general anyway) but I'll always remember the incredible view from my room window.

Room was quite small (but view made up for this). Definitely didn't enjoy the food in Bar 21, not a good experience, but appreciate the issue was dealt with satisfactorily. The elevators were annoying, touch pad screens, running around trying to get into the correct elevator for chosen floors, although this gave guests the opportunity for some humourous camaraderie! Lastly, I thought that Bridges bar, room service ($5 for a can of sprite) and $3 per small bottles of water in room was a tad overly expensive.

Wonderful location on the Chicago River at Wacker at Michigan Ave. Easy walk to many local attractions, restaurants, and food. The staff was excellent and provided complimentary upgrade to room with a city view.

The hotel is amazing super clean rooms . And the location is perfect. There are a lot of places within walking distance if you like to walk between 20 to 30 minutes..But also there are other 5 to 15 minutes. The staff is incredibly kind and if you have extra tours before going back home. They hold your bags at the hotel for free and I find that very convenient. The rooftop view is amazing so you can't miss it. I would definitely recomend.

I wish it wasn't that expensive. But I understand the hotel is very famous as well as very convenient with its location.

The aesthetics were lovely, the Christmas decorations were gorgeous. The layout of our room was weird but it was still spacious. I enjoyed being able to slightly open the window in the room, usually hotels get stuffy. Location was great, we were able to leave the room and go for a short walk, lots around. The 2 restaurants attached to the hotel are excellent.

Staff were hit or miss, some were very friendly, some made you feel like an inconvenience. They did not upgrade us for free, they asked if we wanted to pay. Whilst this is not expected, we were upgraded for free in every other hotel we stayed at during our vacation, hence why it framed a disappointment to me. They wanted to service our rooms every morning at 9am when we hadn’t even left the room, and if we asked them to come back, they would not come back. We had to ask at the end of each day 3 times for someone to come back and service the room. This happened a few times.

This Hotel is by far one of the most beautiful hotels we've ever stayed at. Great views, exceptional staff, hospitality very good and location to everything was awesome. We will definitely be returning and will never book anything but the London House. Hotel review is up on our page "Hood and boujee Vegans" on YouTube. http://www.youtube.com/@HoodBoujeeVegans

Can't think of not one thing we didn't like, this hotel definitely met our expectations and will not have anything bad to say. If you're ever in Chicago, you really want the London House

LH is located in a beautiful, historic building within walking distance of the Art Institute, Mag Mile and other attractions. We had a great view of the river and city from our room. The hotel is newly renovated with attention paid to every detail. The room and all of the public areas are nicely decorated and spotless. We enjoyed the great view from the roof top bar.

Can't think of anything that could be improved. It was a wonderful experience all round.

The Location was fabulous. Looking over the river where the boats cruise from, and where the hop on hop off bus stop is. The view of the city from my room was excellent. Comfortable clean room and bed. The roof top bar was nice and as a guest i didnt have to wait in the line. Price for parking was reasonable for a big city. Think it was $24. As a woman alone I felt very safe in the area at night.

It is on the expensive side, and the parking was around the corner.

The location was perfect, the building beautiful and the rooms were comfortable.

It was odd to have a sliding glass door for the bathroom and our view of the city was a big window in the bathroom. Left little privacy. The elevators weren’t working for a few hours middday Sunday and I as well as many other guests there had just completed the Chicago marathon. It was disappointing to have to walk so many flights of stairs multiple times that afternoon and we didn’t feel the staff appropriately alerted us to a timeline or that they seemed to care about what it meant for us having just run for so long.