Stunning location and absolutely gorgeous property on the lake! Fabulous spa!!

Our rooms bathroom was way below standard in terms of privacy and functionality! Shower had a lousy curtain that stuck to you every time you took a shower and no way to use the handheld with getting water ALL over the bathroom floor! NO doors to the bathroom… just and open walkway so no privacy whatsoever if taking a shower or just wanting to let partner sleep in longer without fully exposed to the bathroom! For $1800.00/nite it was the worst room of our 10 day trip and it should have been the best!

Stunning views

Took forever to check-in as the man couldn’t find our reservation. We arrived after 12pm after a wedding, having informed them about our timing in advance. Carrying my sleeping 2 year old in our arms I was hoping for an easy check-in but it wasn’t.

Everything!! We loved our junior suite, spa, staff, property and views! It was everything that we hoped it would be!! This hotel is pure luxury in every sense! So much attention to detail and making guests have a memorable experience! The staff is truly top notch in every fashion, catering to your every wish! They picked us up upon arrival from the boat, dropped us off to the cogwheel for Mt Rigi, picked us up, and dropped us off at the train station, even walking us up to the platform and helping us with our bags! Upon entering our room, there was a written note welcoming us, along with some snacks! Our suite had everything we ever wanted in it, including complimentary fridge stocked with wine, champagne and beer! We loved that our suite had a great sound system with speakers!! The bed was super comfy! The spa was spectacular! 3 stories and all the amenities! My massage was so relaxing, and the infinity pool was amazing, backing up to views of the lake! We also really liked the complimentary breakfast! It was delicious! This property is one of a kind… a fairytale!

My husband and were not thrilled with dinner. It just wasn’t like a typical nice dinner in the USA, which was expected.

The location on the lake is unbeatable. The views, the spa, the pool, the garden etc are incredible. The hotel itself is a bit “old fashioned” in its design but clean and functional. The staff is helpful for hiking tips and bookings.

It is a stunning place but the service is a bit transactional and “cold”. Breakfast in the garden is wonderful but was never ready, always short staffed and in general everything including drink or food orders (incl. room service) was just slow and below what you would expect from a place like this…

The breakfast was a la carte, and very quick. The surprise call when we were boarding the ferry to inform of the complimentary pick up was wonderful, (I'd somehow missed this option). The walk up through the forest behind the hotel was lovely. Most importantly the room, hotel and spa facilities were incredible.

I could have stayed longer. Perhaps if I'd realised the breakfast was a l carte and not buffet, I would have ordered it to our room. I'd be back to Hotel Park Vitznau in a heart beat if it wasn't on the other side of the world.

The hotel is very clean and well taken care of. The stuff is very pleasant and feels like they sincerely love the place they work at. Service, food, cleanliness and customer orientation was on highest level possible. Bathrobes, towels, bedsheets were great as well. The wine list is truly amazing (with very reasonable pricing) and apparently the owner has a great collection of his own which is worth taking a look. Definitely coming back there!

The outdoor jacuzzi temperature was to low, wasn’t very pleasant being in there for more than a minute.

This is one of the best hotels out there. From the very start the staff went out of their way to make us feel welcome. The room was absolutely stunning and the food was 10/10. It's located in a cute/quiet town. It's absolutely perfect for a Christmas holiday!

I proposed to my girlfriend here, the staff were incredibly helpful arranging a photographer for me. Upon arrival we were given a full tour of the property and all questions were answered.

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Spa is amazing! Location just a dream 🥰 employees very helpful and friendly. Very nice experience!!! We celebrated my birthday there.

It was cold in the room, we tried all the time to put manually 23-24 degrees , but it did not work properly. We also had disabled room, so that the shower was open.Therefore the water was leacking everywhere in the bathroom and toilet , a bit dangerous.

Beautiful property with magnificent lake and mountains view. Very friendly staff. Our suite was amazing and complementary drinks were a nice treat. 3 great restaurants at the hotel. Excellent Spa and pool.

Michelin star restaurant wasn’t open every day, rebooking or restaurant reservation cancellation has a cancellation fee.