Virtually every very aspect was excellent, (i) the helpful attitude of every staff member, with whom I interacted, (ii) the room was spacious and comfortable, (iii) breakfast and dinner were superb (the pork chop and black pudding on Thursday night was a show stopper) and (iv) the overall ambience was great.

I hate to moan about anything at all because my stay was excellent. Firstly, my TV did not work on the first evening. The hotel was unable to repair it at the time (I reported it at about 10 pm - because no maintenance staff were around, which was understandable) but it was working on the following day when I returned to the hotel. So the hotel dealt with it promptly. Secondly, for me the range of draft beer in the bar was not to my taste. I would have preferred for draft Guinness to be available but I made do with a can. None of this detracts from my 10/10 score.

Perfect location for us, we received a warm welcome by all, the hotel was beautifully decorated & our rooms were very comfortable, clean with tasteful interior design, very impressed. We were gathering to celebrate a special family Birthday meal & the food, drink & service were all fantastic, couldnt fault any aspect.Thank you to all at Hogarths you looked after us so well & you were so busy with a full hotel of Christmas evening events. Equally enjoyed breakfast, good choice presented & the tea coffee & hot meals were delicious.

Everything was great if I'm being picky the only negative for us personally was the matress was a little on the hard side & 2 pillows would have been welcome but that's just our preference, we did come prepared though.

Dinner and breakfast both good quality. Room excellent and with patio doors opening onto the garden, could not have been better for the 2 dogs we had with us.

The restaurant is spacious and has a wooden floor - perfect for dogs - but they are only allowed in the lounge area which means eating dinner and breakfast on a low table, uncomfortable and unnecessary. The additional charges for pets are not given on booking via Booking.com. While this is fairly typical, the additional charge of £30 plus £10 for an additional dog is way above normal and does not reflect the extra work involved in cleaning the room afterwards. Would probably not have booked having had this info in advance but it was a last minute trip and too late to change.

the hotel was very good. We are excited to see the improvements that are going to be made. Maz in the bar restaurant was very welcoming and very attentive. He was efficient warm and friendly. Reception staff were helpful and accommodating. It was really helpful to be able to book the restaurant in advance and on arrival decided to change the time of our booking and Maz was very helpful. Information about the current building renovations prior to arrival was much appreciated. There was some small noises but then it subsided and did not impact on our stay. The grounds are lovely.

The beverage tray in the room was broken and just needed a little glue. This did not impact on the stay... this was just an observation. I believe my daughter attempted to use the room telephone which did not work. Again this did not impact on the stay.

Really lovely stay for 2 nights during Crufts. Very comfy bed, nice bathroom, really clean and friendly staff. Had a lovely meal in the restaurant and the breakfast had a good selection and I can recommend the eggs royale. The location and surroundings is beautiful. Large patio and wooded area leading down to the water. There is a horse riding school next door and large fields

All the room doors seem to slam. The standard lamp didn't work and one of the long bulbs that runs along the mirror in the bathroom was out. It felt like the next door room could change our T.V as we would be watching something and it would just start flicking through the channels (very strange) Minor details

Staff were excellent and efficient, room was lovely and spacious with plenty of wardrobe space especially as we took our dog with us. We had room service and ate in the restaurant and both the food and service was excellent . The photos really do not do this hotel justice it’s really lovely and welcoming and would not hesitate recommending or staying here again if in the area.

A small thing I could have done with a bathrobe in the room, although I do usually take one and didn’t on this occasion. Also forget to put out the room service notice so the room wasn’t done and our room service tray was still in the room from the night before when we we came back in the evening, so the fault was mine but you need to remember to put out the notice. And lastly a waste bin outside the hotel as when with dogs you need somewhere to dispose the poop bag’s if there was one I certainly couldn’t find it.

Wow. So cozy! I travel for work and stay at so many hotels, this really did make me feel at home. So comfortable! Staff couldn't help more! Food was great. Housekeeping amazing. I'd like to return for leisure next time

An issue with ordering room service, a menu change I suspect without the update to the options available on the tablet. It all went through only to have reception knock on the door telling us we couldn't have it and we needed to choose off the menu she had brought up.

All staff we encountered were very nice, pleasant and polite. They were all young people who were very helpful and well turned out. Restaurant- food was excellent. Monkfish, salmon and pork chop were very good, better than expected. Bar staff and choice of drinks excellent, Aspall cider served in a nice glass. Bar staff were friendly and polite. Nice ground floor room facing the garden.

Took a while to work out how the taps in the shower/bath worked. Got there in the end.

The hotel is in beautiful grounds and is decorated wonderfully throughout. The staff are friendly and professional. From the moment of greeting at Reception to checkout all our interactions with staff were excellent. Food and drink choices were excellent and locally sourced. The level of the food and presentation was a highlight. We stayed in a standard double room with breakfast that in lesser hotels would be marketed as a superior room. Would highly recommend this hotel.

I liked the property and quite tidy neighborhood.

Information about repair works at the hotel arrived a couple of days before we had to check in and after the payment was debited. The personnel could be a bit more helpful and friendly. F&B expenses can't be charged to the room, have to pay on spot every moment ordering a drink. Breakfast on Sunday is not served before 8 am. we had to leave to the show without having breakfast, though it has been paid for.