The location is fantastic: very close to multiple metro stations, restaurants, cafes, 7/11s etc. The check in/out were very easy to do with the machines in the lobby. You could also use the same machines to change your bills into smaller ones, which came in very handy. The bathroom in our room was spacious. It had decent counterspace to put my skincare on and I also liked the closed off bathing area a lot. The janitors also give you new toothbrushes, body wash towels, towels, q-tips, bottled water, etc every day. The staff were lovely and we had no issues communicating in english. Everyone working there was very polite.

There's a lot of dust under the bed, vents and other slightly more hard to reach places, so keep that in mind if you're hyperallergic. There were also multiple hairs in the bathtub when we arrived and we also had the pleasure of stepping on someones toenails on our first day staying at the hotel. The elevator always stops at the 3rd floor (floor for the front desk), which is a little bit annoying.

Great location - close to Tokyo Station. The room was clean, and they provided fresh towels, slippers, water, warm eye patch, etc. even if you don't have your room cleaned. They also had free amenities in the lobby (bath salts, face products, coffee, etc.) The bathroom has a separate tub and standing shower. Very clean, good water pressure. There's also a 24-hour convenience store downstairs. Staff were polite and were able to communicate in English. Checkout was a breeze... just use the machine.

Nothing we didn't like. We were very pleased with our stay.

Room is spacious, the toilet and bath are good. Convenience store just at downstairs is a plus. The on site laundry is good to have.

The pillows were bad, too soft on its own and not comfortable if you stack it up. You will be better to stack some folded towels to help find a better position. Regarding the on site laundry, while it’s good to have, only 3 machines available; and if not are not lucky you may run into selfish lodgers that do not collect their clothes on time.

Close walk from Tokyo’s train station and less crowded than Shibuya! Larger room (20sq m) for Tokyo and well-designed with the bath, shower, sink & toilet in one spacious ensuite. Larger towels than other hotels, coin operated laundry machines and large TV with CNN (most hotels in Japan only have local channels). Fairly new hotel: beware that there’s another Dawai Roynet hotel in Ginza. This one is in the next suburb, Kyobashi, which is closer to the station. Plenty of shops close by: 3x 7/11s, cafes and restaurants.

The hotel is a short walk from Tokyo Station and very centrally located. Our room had everything and the staff were especially helpful to our needs - English communication was really good! Ginza Metro line is across the street so a short trip gets you to Ginza for shopping quickly. Connecting easily to the Haneda Express for our domestic travel made our journey to the airport a smooth one.

Check-in was very easy and smooth. The room was extremely clean and it had everything we needed. Would stay here again! Fantastic location to Tokyo station.

The bed was firm but otherwise everything was great.

The location was fantastic - just steps away from the Ginza line, short walking distance to Tokyo Station Yaesu South Entrance, lots of food options and a short walk from the shopping area in Ginza. The check-in & out processes were very smooth and the staff was attentive in helping us with sending our luggage to the next destination and storing it for the day. There was everything we needed in the room and a spacious bathroom. The coin washing machines were wonderful because we could pay with an IC card and the timer told us how to wait. An added bonus was the well-stocked convenience store on L1 and the lovely coffeeshop on L2 which served decent coffee and delicious bread and eggs. There were options for small and hearty eaters alike at affordable prices. Can't find a better place to stay in Tokyo if you like the Tokyo Station area.

Maybe more washing machines because they were fully utilised even at 5am!!

The microwave is available on each floor. The bathroom stuff like face wash, lotion, milk and the bath salt are great. The 7-11 store on the ground floor is very convenient. Location is close to Tokyo station and Ginza area.

The instructions for using the shower is not in English. It's a little confusing trying to figure out how to use it. All of a sudden, the shower in the ceiling surprised me with a cold shower. But once learned how to use it, it's great.

This is the third time i stayed in this hotel. In fact I decided to sign up for their membership Same reasons as previous: 1) very near kyobashi station. Some distance away from tokyo station but still walkable 2) convenience store on the ground level 3) very clean and spacious room. 4) washing machines 5) professional staff 6) good amenities. This time they had non-medicinal patches for relaxation as well as facial masks. Also provide toner and moisturiser

Price has gone up probably cos Japanese tourism is booming. However it is still reasonable. Washing machines are occupied throughout the whole day sometimes (even after midnight)

Location is perfect! Very close to the train stations and walking distance to Ginza 6. The bed and pillows are very comfortable which resulted in a good night sleep. Every day our rooms were meticulously cleaned. The bathroom amenities are the best and unlike any other we experienced during our travels around the world. The rain shower was strong with hot water. We loved the mini fridge, the free bottle waters every day, the free drip coffee which tasted good. The hotel staff provided excellent service. The room was small but we can overlook it because everything else that mattered to us was perfect.

We had a twin room and for a 5 night stay, it would have been nice to have a drawer in the room to put some clothes in; however, we improvised and found a way to meet this need.