The personal was very client oriented and ready to help at any moment with anything. Special thank you for the help to reception workers Elana and Sergey. They have really helped us out during our entire trip! The meals have been wonderful and very good wellness options, as well as service, at their spa.

The hotel really needs a make over. It is visible, that the hotel isn’t new. I hope the owners will take action soon enough. The tables in the dining area are way too close to each other, it creates a feeling like you’re back at a school canteen. Sometimes, the music outside by the pool area has been too loud. On the topic of sound, sound isolation inside the rooms, from the entrance door area, is quite poor. This is again a good reason for a very needed hotel renovation.

The Horowitz family sends a special thank you to each of you wonderful staff members, starting with the incredible women who called us from customer service to confirm our reservation and check in that we had everything we need, then Irit at the check in, Miri in the spa, Jake our cleaner on our floor 9, Omar in the dining room, and the many other amazing hard workers, receptionists, mashgiach,waiters,suex chef, and massuers ( Natalie,Tanya Mark,Tatyana,Koby,Pavel). I'm sorry I don't remember everyone elses name but you too made our family trip memorable and fun! thank you so much!!

Just one tiny thing to be aware of if you don't speak hebrew, If you use any cpap or life saving devices that are plugged in by your nighttable friday night , and have taken a shabbos key- your plug will switch off at around midnight leaving your device unfunctional, so specify that you don't want them to turn off your electricity or bring a battery powered device.

All of the staff were extremely friendly and looking to be helpful.We brought a large family with many small children and felt very comfortable there. The rooms were very clean and the accomodations for the kids worked out very well.They have a nice out door playground, and indoor play area for kids and the positioning of the hotel on the beachfront and walking path is amazing. The views from every window is spectacular! We are also shomer shabbat, and they had all the appropriate accomodations, shul,shabbos elevator, shabbos keys and place to light the menorot. The hotel also wisely pre informed us of what to do in case of an alarm, and thanks to having received this whattsapp message in advance of coming, when the alarm sounded at 3am friday night we all knew what to do and where to go. We also had many massages, and they were all very good! All in all a great experience!

The location of the hotel is excellent, right on its private beach of the Dead Sea and near a bus stop. The common areas were spacious and well decorated, the spa was very pleasant, the room and bathroom were large and comfortable. I was upgraded for free to a room with a terrace with a beautiful view of the Dead Sea and the mountains of Jordan, and got a complimentary dinner in the buffet for the first night. The food was delicious and plentiful, both for dinner and for breakfast. All the staff members I got in contact with were professional, polite and kind.

The air conditioned temperature was a bit too cold for me in the common areas, especially so in the buffet dinning room. The lightening of the bedroom is too dark, without any bright lamp: moreover, it is not easy to read in bed due to the position of the lamps.

The hotel has it’s own beach and a beautiful one. It is situated directly on the beach. The view from the room is fabulous. The rooms are spacious and clean. The pool area is big and very nice. Towels are handed out. We got invited to dinner on behalf of the staff.

The spa area was not very inviting and seamed unclean. The shower in the room did not stay in the same temperature for more then a minute which was unpleasant. The rooms are not very sound proof. Although it was very nice we got invited to dinner it was not very good.

The service was attentive, featuring a large bath, comfortable beds, and excellent air conditioning, (although it was difficult to control). The reception staff, especially Sergey, delivered outstanding service. The variety of food was impressive, and the coffee was delicious. The premises also include a large pool and a private beach. The hotel staff catered to every request. Additionally, there were interesting lectures on Kedem herbs and discounts on related products.

The beach and the spa close fairly early at 6pm. The air conditioning is too strong.

We stayed as a couple, one night in Vert Hotel Dead Sea. Even though tourism didn’t start yet, considering the ongoing conflicts, we really felt safe. There must be some refugees inside the hotel, but it was not a disturbing aspect. Front desk offered us a room in a floor with no kids, so it was really peaceful. The room was really modern, clean and nice with an amazing sea view. Staff was friendly and we even got a complimentary dinner service. Food was tasty (offering a buffet with great variety of choices), they have indoor spa with sauna and hot dead-sea water inside pool.

The jacuzzi indeed was not working and the pool outside was not heated. However, we had a great experience and we would recommend this hotel.

My family came to Vert Dead Sea hotel to celebrate my husband birthfay. Everything in this hotel is amazing. Starting with the reservation, following by the reception and staying the hotel was perfect. The location, the room, the food, the staff, the cleaness, the pool, the service- all the facilities were excellent. we want specifically thank ROSLAN and ILANA from the reception who certainly upgrated our stay. We are recommending this hotel and will sure come back.

Elkenah at the front desk was excellent and very helpful!! Deserves a bonus! Enjoyed the massage. The food was excellent. The wait staff were so welcoming and walked us to the table. So Honoring, polite and made each person feel welcomed! Loved that it was on the beach and easy access. Pool wonderful! Loved the ease to get towels, coffee and water in the am! Wait staff in the bar area was so kind and helpful. She was young 5’4”ish ling light brown hair with glasses!! Deserves a bonus!

Wish there was more parking but the lot was very close so not complaining.

The food is perfect, they put a nice cake and a happy birthday card at our room because it was my husband's birthday, that was really so nice of them, the staff is very kind, the pool is very big, and the hotel is directly on the dead sea, also the mall is two minutes by leg, no need for a car, This is the fourth hotel I try at the dead sea, and till know it was the best, I'll definetly come back again.