Staff were very friendly and helpful throughout my stay. The food options were nice, exceptional service at the restaurant. The room was comfy - I ended up getting a virus during my stay (which was horrible!) but the bed was comfy and I was able to get food delivered to me while I was recovering. Bathroom was clean and modern. Check in and out was smooth and easy.

The shuttle service was only for certain times - I booked this hotel because of the shuttle service but ended up having to uber everywhere because it wasn't available when I needed it unfortunately. Also the TV guide/menu didn't work so I had to scroll through each channel to find something to watch. There isn't a big light, so in the evenings it was quite dark (which is great for getting good sleep but not great when you're trying to find a specific item in your dark suitcase).

The location of the hotel was very easy to get too. It is not too far from many restaurants, cute downtown area and gas stations. It was a very quick, easy check in. The lobby was beautiful and so was our room.

Some downsides were that our microwave that was located by the vending machine was bad. It didn't work and was outdated. The vending machine also didn't work. The doors said that they locked the sliding doors at 11 which made us feel safe but when I came in at 1 am, they were wide open. Breakfast is also not included and an additional price which is not something you typically see.

The hotel was very well maintained. The staff was helpful when the key card didn’t work. Some indie has to fix the battery on the door. They cane up immediately to help. The food was excellent and I loved the outdoor seating area

Every time I would turn on the faucet it would spray water everywhere on the sink and it was very loud. The shower dripped as well

The room was great! Clean and comfortable.

The breakfast was disappointing!! I had no idea it was $19 for the buffet! No signs were posted on pricing. The only time I saw staff was when she handed me the bill!! My choice was 3 spoons of scrambled eggs, and a small danish slightly bigger MAYBE than a silver dollar!!

The front desk is very helpful and considerate towards our needs and helped find us the best accommodations for our stay here while we are in a big town! We are happy with the entire experience of our stay here. Thank you for your timely responses to our needs and for the rest of our stay here while we are making accommodations for our business professionals to assist us in this process of finding resources for fun, games, places to go, and helping me develop a great understanding of the world as well.

I have not found any problems with this facility. We are leaving for the future plans we have to get a new place in the future.

The staff! Also enjoyed the pool area and lobby for relaxing. Breakfast Buffet was delicious with a great variety of fresh options.

Need a smoking area with a bench. Showers need updated water fixtures or a closing door.

The staff, their friendly service. The lobby was beautiful. The rooms were nice.

Just to explain more at the front desk about the housekeeping service that was available ( UP ON REQUEST), I didn’t know that and it was not mentioned at the check in time HSKP service is available up on request.

Old Style Hyatt (Regency) which made the Brand. Great Value. UPGRADED YO VERY LARGE JUNIOR SUITE. Staff EXCELLENT

Long walk to Ugraded Suite😂. Breakfast very pricy for average buffet

The rooms had plenty of space The bathroom was a good size. There was a couple of events going on at the same time so the hotel was busy but staff handle it well. Beds we're comfy parking was ok location from restaurants were good. There was a restaurant on site and bar. WiFi. It's not as a good choice.

It wasn't a friendly atmosphere, not like I expected a hotel to feel. Other then that I wld stay again Price was little high but it got me Thur the weekend.

The room was very clean and comfortable.

The pool had a lot of stuff floating in it. It looked like blobs of dust. There weren't many channels to choose from on the TV in my opinion.