Excellent location, close to Shibuya and Shinsen stations. Lovely little restaurants in the back street. Room small but comfortable, has all the amenities you'd need, quieter than I expected with all the people going in and out.

I felt the need for racks to put stuff on--it only has hangers on the wall. There was matcha tea powder but I would have liked regular tea bags as well. If you are arriving via Shibuya station, the walk is about 10 minutes uphill so be prepared for that. Also the rooms aren't available till 3 pm and I'd arrived after an 11-hour flight arriving in the morning (but I could leave my bags and roam around the city)

Great find on the heart of Shibuya. Yes, the room is small, but just perfect for one person. The room design is brilliant, with everything you’ll need for your stay, very modern and very clean. Cleaning is done every 3 days (unless you request otherwise) , but on the cleaning off-days you still get clean towels and necessities. Location is great - quiet location 5 minutes from the hustle of Shibuya, and from the train station, with many stores and restaurants around (try the Ramen across the street!).

It’s a little uphill getting to the hotel from Shibuya station, but nothing too bad.

Of all the APA hotels I stayed at, our room at this one was surprisingly quiet AND stayed dark either by location or different blackout curtains design at 5am. Made for very restful sleep. It was pretty close proximity to shibuya station via dogenzaka st. Lots of nearby food options and things to see. Also seemed, while the room was still in small side, good use of space. The service was amazing, and the staff were so very helpful with storing our luggage on the last day after checkout.

It was really pretty fine. I didn't have any complaints related to staffing or amenities. I would say this apa hotel was noticeably more expensive than the other two we used for 4 or 5 days. Might be worth price comparing with others.

I was very impressed by the service quality and the professionalism of the staff at the reception desk in the hotel entrance. Additionally, I appreciated the efforts of the housekeeping team in maintaining cleanliness.

I traveled to Tokyo for the first time on a business trip from Kazakhstan. The location of the hotel is excellent. It is situated near the famous Shibuya Crossing, and the Hachiko Station is just a 10-minute walk away.

The room has slippers at the front door, a mini refrigerator and electric tea kettle with coffee and tea , lots of toiletries, nice shampoo and body wash and robes. The window shade made the room very dark and easy to sleep. I didn’t hear sounds from the other hotel guests or from the street. The bed was comfortable and they were plenty of pillows. I pre paid for breakfast and it was convenient.

The toiletries didn’t include body lotion. The room was very small. I stayed by myself but I think that having 2 people in that room would have been uncomfortable. The hotel room doors open to a hallway that isn’t covered by a roof. It rained and I could see the rain coming down through the vent shaft. If it was winter time, I bet this hallway would have been very cold. The breakfast is small. If you are really hungry you will have to order extra food.

Room and facilities were clean. The security of needing to use room key card in elevator was nice. Location to Shibuya plaza was acceptable. Breakfast was acceptable, though not sure if was supposed to have some ticket from the hotel.

Room was tight. No room to store suitcases out of the way, unless have front desk store them. For my wife and I, two in the room at same time along with luggage made things seem tight quarters. Only 1 elevator sometimes slowed things down.

Convenience, location, mostly reasonably priced.

The only problems I have wit APA hotels, is that most if not all Do Not have an ice machine. In the Shinjuku APA hotel, there was no ice machine but I could buy ice for 100 yen at the bar. For APA Shibuya there was no ice machine or option at all. The 2nd problem is that during the winter, the rooms are not heated well enough.

I love the daily housekeeping even though it was not necessary. I didn't know that you could put up signs requesting or denying services but I really appreciated it. The room was very roomy for a Japanese hotel, we had a lot of luggage so I am thankful we got a good room space to unpack (we ended up buying 2 large suite case on top of our 2 carry-on and 2 personal bookbag). Definitely good price and decent location away from the night life while still being near.

No stairs and only 1 elevator to work with. The wait time was very long since there was many floors; during busy hours if the elevator was full then you'll have to wait another 5-10 min to hopefully catch the next one if it's not already full again with other customers and luggage.

The property was very clean and well kept. The front desk clerks were wonderful people, ready and willing to help with anything I needed. The on-site coffee/breakfast shop was great. So much good food. The beds were very soft and plush which was very welcoming.

There is no sofa or comfy chair to sit in the room. When you have done a day of walking around Tokyo, and you need to rest your sore feet, the only place you can sit and be comfortable is on the bed.

The hotel is not very near the station as I needed to walk about 8 to 10 minutes, but it's easy to find it as it's just turn right and all the way straight from the Uniqlo exit. Perfect for someone like me who can't read the map. There's no breakfast included at the hotel but the cafe on the second floor provides quite decent breakfast.

There's just one elevator, so it can be quite congested at times.