The breakfast was truly exceptional. The variety and quality of the offerings were impressive, with a wide selection of fresh fruits, pastries, and hot dishes. The made-to-order omelets were a standout, cooked to perfection with a choice of fresh ingredients. The staff was attentive and kept everything well-stocked and clean, making the whole experience even more enjoyable. It was the perfect way to start the day!

Everything was perfect

The cleanliness is very good as the interaction with the front desk. The location is excellent. Thank you. K.

The pillows were not good. I got a pain in my neck and shoulder area. The food servers in the restaurant downstairs were very slow. They did not check on me to see if everything was OK either. I had to go to the bar to ask for my bill as nobody approached my table.

five friends in two rooms, we had great time, the hotel is perfectly located, very quiet, rooms are so clean, good air condition, Free water bottles every day. fast and clean elevators, very very good breakfast, so much variety, fresh food and delicious, tasty omelettes by request. Air crews stay in the hotel - so i guess they know where to stay... we had to leave early so front desk arranges us (by request) a bag with breakfast and drinks. got cake for my birthday on the day of arrival, very good hotel - I'll definitely come again. the gym and sauna looked good - but we didn't use. Air crews stay in the hotel - so i guess they know where to stay

NOTHING

My stay was very enjoyable. The bed was exceptionally comfortable, ensuring a great night’s sleep, and the hotel amenities met my expectations. The breakfast was delicious, offering a wide variety of dishes, and the sauna was a perfect spot to relax after a long day. Unfortunately, the check-in process did not go as smoothly as I had hoped. The reservation made through Booking.com included breakfast and late check-out until 4 PM, but the staff didn’t see this information in their system, which caused some unnecessary confusion. In the end, everything was sorted out, but I expected a more seamless experience in this regard. Overall, I still recommend the hotel, especially for its comfort and quality amenities!

The check-in process was too long.

The price and the room was great, modern, comfortable, everything worked. Breakfast was good, shower was good. The location was handy for everything, the lifts were efficient. Bar staff were great. I would stay again.

Reception are slow and so rude. There was a huge queue because the check in process was long. They should have all the information they need from the booking it should be credit card, keys, done. The staff are sour faced. When i got to my room the keys didn't work but they just sighed like i was the issue somehow when i came back down. These ladies need more training. The rest of the experience was good.

Everything was nice

Only downside was the Club lounge, we went to see what it was in the evening, but left quickly, as there was no information inside and we didn’t see staff In the morning, we read that there would also be breakfast here, but no breakfast to be seen when we arrived, so we left to have brealfast in the bottom floor, which was good Maybe some more info from the staff about the club lounge, as i feel like i have “wasted” money on this access only to see that it has some seating area

Very large comfortable room with excellent facilities. The hotel was reasonably central for our weekend away.

I felt the cost of the breakfast was a little high considering how reasonable the room cost was.

Modern, functional hotel. It is geared at business travellers so we got a super rate at the weekend including breakfast. Good location for us as we like to stay out of the central tourist areas. A pleasant and comfortable 15/20 minute walk to the ‘old town’ and good public transport available close by. Breakfast was superb. All staff were multilingual, friendly and helpful. Nice size room on a high floor with all mod cons.

A longer than expected wait to check-in as it was very busy but every other time we visited reception, there was no wait.

Fabulous service. As a solo traveller & first time being overseas this place was just amazing. The breakfasts were delicious and the choices endless. The room was clean, spacious and comfortable. The staff organised a driver to the airport for me, he went above & beyond to get me there on time, despite the President of Ukraine springing a surprise visit that morning which caused traffic. A perfect place to rest and relax before heading back on a 15 000km journey.

The service was outstanding, Jagoda at check in read through demanding me in a minute! The whole staff was so kind and accommodating, super clean, the lights on the bathroom mirrors were epic, the bed was super comfy, and the breakfast was amazing

The same thing I don't like in European hotels... there is no shatafa aka toilet hose, which is available in Japan and Singapore beyond the Arab countries, I wish they consider foreign guests as this is a must for some of us