Free coffee, tea and drinks provided at their lounge. Location is very near Shin-Yokohama station. Food available around the area. Good views from the hotel room. Rooms are also very soundproof. Stayed on the highest floor and couldn’t hear any train sounds even though it was directly below. Hotel room is also spacious enough for 2! Drinking water is provided outside the room 24/7, making it super convenient since we didn’t have to boil our own water.

Lounge hours start only at 10AM so getting morning coffee before we started our day wasn’t possible.

The location was idea as it is above the train station and all amenities, food, shopping etc. Staff were very accommodating. Laundry facilities were decent but can be busy. Ice and cold water on the 16 floor which was the same floor as our room was handy.

There is nothing I did not particularly like about the hotel. The only issue was that I thought that I had breakfast included in the price but apparently not (my issue). However, I personally thought the breakfast was quite expensive for what it was and actually ate (approximately £30 / ¥5200 if paid the night before). That price x the 6 nights we stayed = quite a lot more money. Generally can eat cheaper out so we had the hotel buffet breakfast half the time.

Spacious rooms, elegantly decorated, very clean, water flask available and water dispensers on every floor (no plastic bottles!), lounge with free coffee/tea/juice and enough room to work or relax

Reception service does not speak English sufficiently, standard questions (for a business hotel) can not be answered or it takes a very long time, e.g. about directions, about train tickets, recommendation for restaurant or printing of the invoice with the company‘s address, Breakfast buffet is in restaurant opposite, selection limited.

The room was really nice, clean and comfortable. The structure is really cool, that you can look down from the top. Once you get inside, you don’t hear other people’s sound. Really quiet. The using goods’ materials are very nice and cut cup at bathroom. It is my 2nd time staying there, because not only hotel is excellent but the location is so convenient. O minutes to access to the transportation, it is on the Shinkansen’s station !! If you like to store your luggage, they would offer it too.

Nothing ! If I really need to say, the location is convenient for JR train station, so coming from Haneda airport, you need to use bus for direct transportation.

Good business hotel directly above Shin Yokohsma train station. Staff very friendly. Spacy bathroom, very good equipped. Everything very clean, nice view to the station front. Good lounge on 12th floor with free coffee, tea soft drinks and even (to be paid) draft beer machine.

Our Superior Twin room was ok, but space around the very convenient bed was very tight, one side of the bed directly facing to the wall, so quite inconvenient to enter that side. Breakfast restaurant was very crowded during the weekend.

Incredible clean Room No dirt or dust - I've never seen a hotel room like it Loved it! Great location Amazing baby bed Good extras (toothbrush, razor and comb)

We got told on arrival that we could extend our stay for 25.000 yen for another day and we said that we will sleep on it. We decided we wanted to extend another day but the price was raised to 45.000 yen overnight which was cartoonishly much for less than 12 hours. I would have hope for a discount to at least make it less sour.

We booked here because it was next door to the train station so we could make an easy transfer in the morning to Hiroshima. Rooms were nice and dark, beds were very comfortable and room was spacious. The breakfast had a wide variety but I would still consider it a basic breakfast, nothing outstanding. It was about a 1 and a half hour transfer from Narita airport but very easy to get to.

Light switches were difficult to find in the room and the room was really hot when we first arrived but that was an easy fix once we checked in and changed the settings.

Great location for the trains. It is upstairs from the train station. Room was really nice and comfortable. The breakfast was just alright. If I had other options I would go there, but it was early and they were the only restaurant open.

I had to pay for a local phone call from their phone in the room. When I am out of my home country I try not to make calls that I will be charged for. I thought since it was a local company that the hotel was "suggesting" that I could make a free call.

Right above shin yokohama station. Good location right at the shin yokohama station. Rooms are clean and really quiet, u can tell that the hotel was built perfectly to avoid noise and gives you comfort. You can’t even hear people talk or walking outside. Breakfast buffet was really good! Room have view of mt. Fuji

Maybe just add a fine description on how to get to the hotel lobby. When we get there we made a mistake going to wrong exit and had to walking from the underground to the ground floor. We learn that you can exit directly coming out from train station, 2nd floor and go straight to the elevator, lobby is on the 10th floor.

We have stayed at this property before and it did not disappoint this time either. Rooms are spacious by Japanese standards and the bed was really comfortable. The bathroom is also spacious with quality extras provided. The guest lounge with free tea, coffee, juice etc. is a nice bonus. We had breakfast included in our nightly rate and were very impressed with the choice and quality. Shin Yokohama station is 10 floors under the hotel so it is a great spot to use as a day travel hub, you can catch the Shinkansen from there. Hotel though is totally quiet and restful.

Nothing