The hotel is located at the crossroads of two major boulevards, a little further from the city center. If you want to use public transport, there is a bus and tram stop right next to the hotel. It takes about 15 minutes to get to the center by tram. There is a parking space in front of the hotel entrance. The staff is kind and nice. The lobby is good, there are comfortable armchairs to sit on, and they also have a fish tank, which enriches the nice ambiance of the lobby. The hotel has an elevator to the rooms, and you can also use the stairs. The rooms are large and excellent, and the bed is comfortable to sleep on. The room has a TV, mini fridge, mirror, wardrobe, air conditioner and armchair. There is no terrace, but I didn't need it either. There is an additional charge of BGN 15 per person for breakfast and it is really worth it. The food is delicious and there is a large selection.

Although the bathroom is big enough, I still did not like that the shower area is not separated by a small wall at the bottom so that the water does not spill all over the bathroom. The tiles are smooth and you can easily slip after showering, so you have to be very careful.

The location was pretty good - not far from the city centre, 1 bus stop away from a metro station (or around 700m by walking), couple shops nearby and good restaurant in the hotel. Bed was also comfortable, and "do not disturb" sign was actually respected.

AC was kinda weak, it couldn't keep up with the heat - maybe it was clogged filters? After removing the card, the minibar-fridge was also disconnected, so you either needed to tinker to keep it running, or wait for your drinks to cool down after return. Lightning was not designed pretty well - no night lamp/switch to turn off the main lamp nearby bed. Only 3 lights, one in the bathroom/toilet, main light source, and small lamp on the mirror. Sink was in the room, instead of the toilet - probably due to space constraints.

Making a reservation was easy. Local grocery store nearby. The restaurant was convenient, the room was clean and comfortable. I booked because it was advertised as an Art Hotel. My room was very nice, but it was for disabled...no art. The front desk explained that all the art room accommodations were already booked. d However, it was clean and convenient for getting to the airport for my flight.

It was rather isolated, without easy access to Sofia center. I didn't have a car and the hotel was in an apartment building area. The local grocery store was very close and the people were friendly.

It’s a cute idea to have (some) room interiors designed by students of art universities. Mine was some Oriental style and pretty elegant, I liked it. There all the necessary things in the room, it’s clean and not small. I very much liked the breakfast, there are hot and cold options, pastry, fruit and the coffee is decent. The restaurant itself is cosy, there is also a green outside part. The service is polite and considerate.

The hall looked somewhat clattered, but I was there for one night only and it might be perfectly okay as a temporary condition.

I stayed in this hotel several times before. For a single traveler it is fine. It is near a tram stop which would take you to the town center. There is a great Chinese restaurant 200 meters from the hotel.

There are different rooms available, and this time we've goot one with two single beds pushed together and covered only with a thin sheet, so it was a little uncomfortable for a couple. But I know that there are much more comfortable rooms in this hotel, so I would recommend to fellow travelers to check first which room you are booking.

5th time we have stopped at the hotel. We had the same room as our last stay. The room 602 had been re decorated. The restaurant served great food, the room we had was almost clean, see disliked. The bed was comfortable. Relaxing hotel.

The bathroom shower curtain had mould on its hem. What I didn't like was when booking out early 6am, told the night receptionist and showed photos. He was not interested. The pillows were the lose foam bits in the case type. Not my personal comfort pillow. Getyong to the hotel can ve tricky and parking a lottery. Would we stop again. Yes.

5 star staff in a 3 star hotel! All of the employees are wonderful and helpful! The attached restaurant is also excellent - great food, reasonable prices, and wonderful employees! However, I never tried the breakfast because I am a night owl - I get to bed when other people wake up.

Smoking! Unfortunately, people are allowed to smoke on the fire escape. They don’t close the door, so the deadly, carcinogenic stench blows into the hallway frequently. Also, the door to the smoking section in the restaurant isn’t closed frequently, so the deadly, carcinogenic stench can sometimes be smelled in the restaurant. Come on Europe, quit smoking!

Staff, facilities, clean comfort beds, designs in the rooms. Restaurant. Location. Access to metro 10 minute walk. Trams and buses are regularly running into the city centre. This was our 3rd stay, If you are driving to the airport from the hotel, 20-minute drive. Rush hour is 06:30 - 09:00hrs. 45 minutes. We will return.

Not a fan of the type of pillows. Think they are foam bits. Bed headboard came off the wall when we moved the twin beds slightly. This was not a problem. Didn't affect our 3rd stay at the hotel. Reported the headboard to reception. Car parking is limited.

The room was not very big but was perfect, The bed was very comfortable and the shower was great. Cleaning done everyday and the room was also spotless. Breakfast was good.

Ac in room 101 was turning on automaticly, even I hide the remote, still turns on, maid comes early. sometimes at 9am in the morning, room was not exactly like the pictures but it was nice.

The staff are very helpful and polite. The hotel was clean, and our room was clean and comfy. We ate in the restaurant in the evening. The selection was good, the food was nice and was value for money. The dining room waiter was very helpful and very polite. We have stopped before and we had breakfast on that occasion. Very good, but manic. One member of staff doing evening. This visit we were up very early to go to the airport. Reception night staff called our room at the time agreed. Room designs are good.

Getting to the hotel by car is a bit tricky. Parking is tight in front of the hotel, but it's OK. My bed pillow was not good. It was a pillow that had foam bits in rather than once piece foam.