Our room was clean, spacious enough for two people. The breakfast was very good - hot and plentiful. The cook/server was especially friendly - she asked if we needed anything, and she was being genuine, not just being polite. I, especially, liked the choice of pillows - soft and hard. That was so helpful.

Suggestions: 1. Put a label on the AC/heat unit that the control/thermostat is on the wall. We didn't see the thermostat on the other side of the room, and assumed that the unit was to be controlled by the buttons on the unit. When nothing worked, we called the desk. She came up, was friendly, and helpful. WE laughed at ourselves. 2. The bathtub needs more grab bars. For a person who uses a cane (not in the shower :-), one bar is not enough. 3. Grab bars around the toilet would be VERY helpful.

We showed up very early and the room wasn't ready yet. We wanted to go to the Ark Experience and asked the young man at the front desk if we could leave our electric plug-in cooler that we keep insulin in while we went to the park so we wouldn't have to leave it in the hot car. He immediately accommodated our request, which made our day a lot better.

Everything was really great. We can always depend on this chain for clean, modern, comfortable rooms. The only thing that I would suggest 6for them to provide a couple more coffee pods in the room.

Breakfast was fabulous. There were lots of choices and the lady servicing the food was soooo nice and accommodating. All the staff - I mean ALL were so friendly and made sure things were good. They were all happy, smiling and a great family atmosphere. Even the patrons were so friendly.

I can’t think of anything.

The location was very good...close to the highway! i was disappointed as the we could not watch our own content on the TV (the casting service was down. Also our bathroom didn't have an exhaust fan...but otherwise it was a very pleasant stay!

Our bathroom didn't have an exhaust fan

Brand new facility only 3 months old! Excellent breakfast. Super staff. Very comfortable bed! Different softness of pillows to chose from. Nice shower with foot rest.

Construction quality control could use some work. Shower door didn't close correctly. The installation wasn't square.

Breakfast was really good. Location was easy to find and get around.staff was helpful and friendly. Room was really clean and the bed was comfortable.

Fire alarm went off pretty early in the morning I was told that some toast burned and set it off but it took forever t get it shut off and it was supper loud.

My friend and I came to visit The Ark Encounter so we wanted something close. The staff was so friendly and polite. It was clean and just what one expects in a hotel.

It really has nothing to do with the hotel but we were hoping to have more things to do close by

I liked the breakfast but my husband does not!! He says they have powered eggs & hard biscuits It was brand new so everything was very clean & noce

Was new so still working out the kinks. Our TV didn’t work in our first room but we were quickly moved to another one that did

This is the cleanest hotels, I have ever seen. Staff was very friendly and helpful. Breakfast was good, fresh and hot. Bed was very comfy! They have quite time after 10pm. Overall stay was very pleasant.

Only downfall was our 4 rooms were not by each other.

Loved everything about your facility! Yours is an example for other IHG motels to follow Why do you require wordy reviews? Let us speak how we want or meant to be.

Nothing ! Everything was great! Word words words should not be required.