Utilities for everything. There is a 24/7 family mart convince store. It's not an exclusive expensive shop but the same prices you would find outside the hotel. They have wifi of course, lan and you can even cast video from your device to the tv in the room (airplay or google cast). There is a free hot spa in the hotel on the 4th floor which is great. There is even an outdoor bath. Note that it's a traditional Japanese spa so there is a bit of getting used to. Easy steps: 1. Find the robe in the hotel room and put it on with just underwear. Put a bath towel, face towel, your key card, and payment card/ credit card in a bag. 2. Go to the fourth floor and go into the respective male female bath using your card key. 2. Make sure you take off your shoes/slippers at the entrance. 3. Place the slippers in the slipper boxes. 4. Go to an empty locker, get butt naked but bring your face towel - put the key on your wrist. 5. it is IMPORTANT to wash your body before jumping into the baths so when you go into the bathing area, you will see washing booths. Sit down, get clean. Yes you can wet the face towel. 6. Once clean, wring your face towel and enter any hot pool. You can place the face towel on your head or just put it down on the side. 7. Once done just repeat the cleaning process and exit the bathing area. Dry your body, put on your clothes/robe and use the beauty seats to dry your hair, clean your ears etc. 8. Pick up your shoes/slippers and exit the bathing area. 9. Go into the family mart convenience store just outside the spa area and grab a beer, sour or choice of refreshing beverage and pay it with your payment card.(pasmo, suica also works) at the self serve check outs. 10. Return to your room and enjoy the drink, your clean spirit and body. - repeat as many times as you want.

Rooms are small

The location was great as it was near many sights, train, shopping and food areas. Able to get to Yokohama in a few stops with the subway nearby by walking. The view from the higher floor was great! Comes with a bathtub to be able to soak in daily, so that was a plus.

The entrance to the hotel reminded me of a casino, bright, crowded and overwhelming. The room reminded me of a cruise ship sized room, compact, not possible to have any luggage in anywhere but under the bed. Need to be "creative" to pack and unpack with an open luggage as the room was really small.

The view from the room was astounding, especially for the price! I was lucky to see a firework & drone show right outside the window over the bay ❤︎

It's very busy during check-in time, the staff are helpful but clearly under pressure.

Loved everything about this place. I was assigned a room on the 13th floor, with a wonderful view of the Minatomirai side. It's especially beautiful at night with a lovely view of the harbour, the Cosmo World Ferris Wheel, the World Porters, the Pacifico InterContinental, and if you're lucky then also the Tokyo Tower! Being an aviation geek I also enjoyed views of flights constantly landing at taking off from Haneda! Apart from the views, the rooms are spotless clean, including the linens. Cute little private bathroom with EVERYTHING that you'd need. The check-in was assisted but on a machine. The check-out was completely automatic with nothing but only dropping off of the room card in the designated machine. Highly recommend! The place is also really close to Bashamichi Station, with a FamilyMart near and also two stores within the premise itself.

The room and the common areas are very clean, and the staff is nice and helpful. The check-in and checkout processes are very smooth and automated. There is complimentary luggage storage on the day of checkout. Housekeeping can be requested, but by default, they leave a bag of clean towels and other necessities (coffee and paper cups, etc) every morning. There is mandatory housekeeping every third day from check-in. The water from the sink is drinkable, and two bottles of water are provided when checked in. The bed is comfortable, and I had an upper-floor room with a good city view. There are restaurants in the building and many nearby. There is a FamilyMart very close by, which is very convenient for getting things needed. The subway station is nearby, and it is in a very safe neighborhood.

The room is small, and if you have luggage, there may not be much space to move around. Similarly, the bathroom is also quite small.

Simply the best value for the beautiful location. Ten minutes to Sakuragicho or Akarenga, therefore perfect for strolls along the seaside, at Akarenga, the parks, and the harbourside and to get to the station. Have chosen it several times: the rooms are small, but quiet to the outside, have been always clean so far, and the water kettle in the room and the laundry options at the 4th floor have come in handy many times. The staff was helpful leaving the luggage there for some time on checkout day.

The room is small, basically 3x the size of the bed including bath room, but the bed is large. And breakfast can be expensive, but the kombini outside helps to get some Onigiri or snacks.

This hotel is very big. and close to Metro Bashamichi station. We used Google for the directions and it helped a lot. Friendly and helpful staff. Plenty of washing machines & dryers available, not like other APPA’s which was fantastic. It has 2 Family Marts on 4th floor. We loved the Family Marts. One of them has microwaves and seats for us to sit to have breakfast/snacks.

The ONSEN was nice but always SO busy & crowded. The curtains were a bit dusty but the room comes with air purifier/humidifier which helped a little. Outdoor pool doesn’t open in Winter which is understandable, but our kids were looking forward to swimming.

Staff were exceptional, team at the luggage desk helped me out big time, we sent our bags to a incorrect address, the receiver of our bags couldn't speak English and was very hard for us to get it sent back to us, the team at apa luggage desk called them up straight away and organized the re delivery of our bags to apa hotel yokohama, they were very busy as it's Christmas time but they toke the time for me, not only that but we got our bags the very next day, I will be coming to stay again and I recommend this hotel, thanks Apa Hotel, you made Japan a wonderful trip for me and my Family

The location, the atomosphere of the hotel and the view of the Minato-Mirai through my bedroom window was excellent, much better than I had expected. The room was kept immaculate, and the beddings were freshly made and clean. The hotel also provides a free pyjama & slippers, basic amnities in the bathroom, which I found was very convenient. The extra space below the elevated bed for storing luggages was a clever idea.

The size of the room is too small even for one person, which may be the main drawback with all APA hotels. There is little space on the floor to lay open my large suitcase on. Because the window is locked for a security reason, the air in the room gets stuffy and even too warm, even at the help of the built-in air-conditioner on the ceiling and the air-purifier which had to be left on running all night.

I've stayed at APA hotels before so I know what to expect and this one met all my expectations. The room was comfortable with a great view (I could even see Mount Fuji off to the side on a clear day!) and benefited from underbed storage for my bags. The hotel had great facilities including a gym and convenience stores on the property. They had systems in place to facilitate bag storage and pick-up, plus a counter for luggage forwarding to your next destination in Japan, and those elevated the experience even further. One of my favourite APA hotels I've stayed in so far.

It's a big hotel that gets really busy so you may have to wait in line a while to check in. Also, I wish there was an option to opt out of having new towels delivered every single day whether I want them or not. I don't need that many towels. These are minor issues though.