The room was great. The location is great as well. Super close from the train station... walking distance. That was very covinient. I'd definitely stay here again on my next trip to Florence!

I didn't like the stairs but I knew there was no elevator as it was described on the page. So that was not a deal breaker.

Loved the location…. Felt like a 4/5 star hotel as far as the room…. Elisa was absolutely fantastic….air conditioned worked great, clean, and quiet. Great value. Safe facility.

Obviously many stairs to the second floor, because it’s history. But think about it, you came to Italy anticipating stairs. So if handicapped or walking issues, this place would be difficult as any other place with stairs. Not a complaint or a negative, just a fact!!!

Location is perfect, bathroom is very modern. Easy to access and plenty of instructions in case of issues. Clean and well maintained rooms.

Bed was two singles pushed together. Either myself or my partner had to sleep in the crack to be close. The “scattered star” ceiling leaves some work to the imagination. Also the bathroom light is not in the bathroom. Makes for a fun time if using the facilities during the night.

Cannot say enough good things about this flat. Checkin, location, correspondence and above all it’s like a little bit of luxury in the middle of Florence. Well within walking distance of literally everything you’d want to see in the city. The flat was impeccable, quiet and charming. Would easily recommend for a family or couple.

Nothing. It literally was one of our best stops on our Italian tour.

It was a lovely stay, comfortable, quiet and very well located. The check-in was easy and the steps to follow were well described. The staff was available via Whatsapp and they were very responsive and helpful.

Communication via Whatsapp was convenient but only if you have a Whatsapp account, which not everyone does. Without this channel of communication, it might be difficult for some guests to get in touch and all the information they need since there is no on-site staff.

The room was clean, on the small side which you expect in Europe. You do have to be prepared for 40 stairs. The A/c was amazing very cold! The location is good close to train station and lots of restaurants. The communication was great also. The room has everything you need to make your stay comfortable.

The stairs were a little difficult for me, but it does state it in the description.

Great Location. Comfortable bed. Luggage can be left outside the room, but the compound has close-circuit camera coverage.

The host mentioned it has a lift while we chatted before coming, my wife has a back problem and we had big luggage. Once arrived at the location, surprised to see there was no lift. When contacted the host, they mentioned lift is in another of their property, not in this particular one. We had to carry all the luggages up to the 3rd floor.

We loved how comfy the bed was, didn't want to leave! The location was awesome too, we were only a few minutes from the Duomo which we visited every night!

There was construction work outside during the time we stayed, and some odour which i assumed was from outside too. But i cant say if it would or would not be there if there was no construction :)

The support from the staff was excellent and the room was comfortable. The wifi connection was very fast and we used it to plan some activities so that was helpful.

The 40 step walk up was the only big negative and it is not clear that there was anything that could be done about that.

Great location and great amenities. Would Highly Recommend. Very Clean and they made great use of the space.

Room is over a restaurant/bar, so depending on how late it is open, it can be very loud. Also, a lot of stairs, so if you are not good with stairs, this is NOT your place.