The front desk staff during my stay, especially Lydia, was super attentive, knowledgeable, and friendly. I booked my stay at the last minute, & checked in later in the evening. Lydia made the check in process easy, quick, and provided hotel info, but she also took her time answering my questions, and gladly booked me a shuttle for the airport on my departure date. I felt taken care of and valued from the moment I checked in which led to a comfortable and relaxed stay.

There wasn't really anything to dislike during my stay. The first couple of nights there were a few guests that were being a little loud in the hallway during the night, but it wasn't horrible and I didn't feel the need to complain.

I loved the location because almost everything was near by or if not it was a very quick drive. We loved the pool and the facilities especially the king suite, it was as if we had our own studio apartment.

As amazing as the room, facilities and hotel were, my only gripe would be that house keeping doesn't vacuum until you're about to check out and not once refilled the toilet paper, there were multiple instances where I had to go down to the front desk in the middle of the night to get some. And as you might guess going late at night it's hard to even find someone available at the front desk. Also, the elevators seem to be out of code and malfunction some times.

Breakfast was good, the potatoes one day were meh, but the sausage was far better than the average hotel breakfast sausage I've had. The location is fantastic, easy access to Walmart or grocery stores and the freeway. Ac worked well, and my room felt spacious. Even though I didn't really use it, the actual kitchen was pretty cool. Mine even had a cutting board and a knife, pots and pans, etc. If I was doin an extended stay, this would definitely be my go-to.

The door to the bathroom is too close to the toilet. I kinda had to straddle the toilet to shut the door.

Friendliest staff ever! Breakfast was amazing!! The staff in charge of breakfast were well prepared and ready to help people during breakfast! The food items were fresh and better than I have ever seen!! Normally I don't rate every hotel...but this is one to let people know about!

NA

The hotel was more than i expected. The rooms were very spacious and i loved the fact that there is privacy between the rooms. Also the breakfast was wonderful. I have stayed at other hotels but this was the best one I have stayed at and has everything you need.

The breakfast and happy hour was amazing. The staff was very nice and accommodating. Everyone was very friendly.

Due to renovations, the business center was closed. I really looked forward to using it because I needed to complete some work, so that was an inconvenience. The pool was very dirty for a number of days. It eventually was cleaned. Also, the hot tub did not work for our entire stay.

We really enjoyed the spacious suite. We has the 2 bedroom 1king 2 queen. The breakfast bar was pretty good also. Enough variety to choose from and different entrées offered each day. The beds were comfy and the staff was also very sweet and accomodating.

The day we were checking out the elevator was not working so it was a minor inconvenience but other than that it was great!

.Comfortable. My kids like the pool. Jacuzzi jets were not working and there was never any pool towels but pool was clean and relaxing.

.Parking. Every night we would have to park in Salt grass parking lot. Men doing renovation took up alot of parking spots and drinking beer all day in parking lot. Ppl not handicap parking in handicap parking spots. Which did affect us.

My stay was awesome, even with the renovations going on; by far one of the cleanest, friendliest, most accommodating, fairly priced, and nicest hotels I’ve stayed in. They accommodated my room request. Very nice pool and hot tub on the rooftop. Extremely nice rooms, with a full kitchen, living room area, bathroom, and separated bedroom. Everything is updated which was very pleasant to see. Awesome complimentary drinks Monday, Tuesday, and Wednesday with a nice breakfast and dining area. I will certainly be staying here any time I come through San Antonio in the future. Well done and thank you for everything!

no complaints

The parking lot is much too small. Behind the gate if it is late at night there is a chance you will not get a parking spot.

Parking lot is too small. Also people take more cars than needed.