The breakfast looked really good but my daughter asked if we could go out for breakfast so we didn't try it. I loved the location as it was a short walk to the XL Center where we were going. And we enjoyed walking all around Hartford. The staff was very personable and accommodating. He gave us some local insight for our trip as we were visiting from VA and made check in and parking easy. I'm usually picky about pillows but they seemed to have a few different styles to choose from and I slept well without hurting my neck.

The walls are thin but it didn't bother us much. We didn't spend a great amount of time in the room and we slept like babies.

Staff was very kind from check in to check out. The room was clean and comfortable. They had a vending machine across my room which was super convenient! I brought my service dog with me and everyone was helpful and respectful towards us. And the breakfast was great - so many options! I expected eggs and coffee, but they had yogurt, waffle, juice, tea, cereal, bagels, etc. Finally, the location was super convenient for me: right across the street from Amtrak station and only 8 minutes walking from XL Center.

I had to wait about 12 min in line for check it. It seems like it was a busy weekend (concert in town), so it wouldn’t be an issue except for my disability. Everything was ok though! PSA the vending machines only take $1 bills. Not an issue either, it just took me several minutes to realize!

DON’T assume we know how to open the room door. Your key card access has a unique different system. It’s not just slip in and it’s unlock you have to do it twice. Insert the card than pull the handle up and insert the card again and pull down. Don’t just give customers the key card without explaining. I and another guest on different floors could not open our door and were both back down stairs at check in and the lady had to go with us to show us. You can’t assume!

Location, price, surprisingly good breakfast included in a very good price. Not a huge range on the breakfast but what is there is more than adequate. Offers Bounce Luggage storage facility, and is right next to the Train and bus station with a good selection of places to eat nearby. Staff are helpful and friendly. Overall excellent value. It is cheaper than most other places and as such you’re not going to get 5 star facilities but for the price it really is excellent value.

If I’m to be picky I noticed a few spots the vacuum had missed on the floor and it’s not as modern as other hotels but really for the price this is the sort of stuff that comes as a trade off.

The bed and pillows were sooo comfortable! I got a lovely spacious room, nicely sized bathroom, plenty of channels, also with fast WiFi, the perfect setup for staying in until night time! Near plenty of restaurants! The daily breakfast was actually pretty good with a lot of options. Don't miss it! The staff was very friendly and kind!

The hotel is a bit of a walk from any pharmacy or any store to grab some light snacks. The bathroom was nice but it seemed like the sink was clogged so it took a while for water to drain.

The room was simple but adequate. It was missing a luggage rack and had only one chair. A few extra hooks in the bathroom would be helpful and the towel rack placement over the toilet was a little impractical. The breakfast was a generic American breakfast. The location is perfect, close to downtown and restaurants, Bushnell Park, the train station as well as attractions.

Just the towel rack positioned above the toilet.

The value for the room was out of this world. The continental breakfast was varied and well made. The room was clean, cool and we had a great view of the capital. Make parking cheaper than the lot if you want peoples to park there. The location was centralized with sites and eateries a plenty.

The location was not as rough as 2 block down but we could see it from there. My only real issue is the homeless/transient folk who are allowed to hang out in the lobby and interact (beg/solicit) with guests. The parking lot should be better attended.

The reception personnel were friendly, helpful , courteous when I arrived. It was great having a variety of breakfast selections. All were good. The campus was clean and no unpleasant odors. I liked the fact I could control the room temperature. The bedding was comfortable and crisp. It was a good sanctuary for me as a grandmother to go after visiting all day with the grandkids and their late night hours.

The bed offered no padding.

The breakfast was really good. The beds were comfortable. The location was extremely convenient for our trip.

Only one elevator worked, which caused long waits for an elevator, especially at breakfast time. Also, the door locks on the rooms didn't work well. I had to have the desk person come open the door. Then, both of our keys quit working and the desk had to fix that, The room was a little noisy being right by the elevator.

The room was spacious and included a fridge, microwave, coffee-maker and TV. The beds were comfortable. There was good pressure in the shower. The complementary breakfast was excellent, with a few choices. The staff were very helpful and answered any questions we had. The location beside the bus station was ideal for our needs.

Thete was only 1 elevator working. Sometimes it was slow, but we never waited more than 5 minutes.