We enjoyed our stay at Les Balcons Village. The staff were friendly, and the hotel has a welcoming feel. The receptions is tricky to find and the layout is a bit confusing but once you work it out, it's easy to find your way around. Loved the ski in ski out and the view from our room. The hotel is in a nice location away from the bars and noise yet close enough to walk to everything. Plenty of options for food nearby in Belle Plagne or catch the gondola down to Bellecote. Loved the pool and spa too.

The shelf above the bed is annoying as we kept hitting our heads on it and the shower is ok but not great. A smart TV would be nice. None of these issues would stop us from staying at Les Balcons again. We really enjoyed our stay.

The hotel Balcons Village in Belle Plagne is excellent. An absolutely perfect ski hotel, with stunning scenery and cosy, wooden lined rooms. The hotel accommodated our request for 2 rooms close together (we were travelling with 2 teenage children) by giving us interconnecting rooms, and also rooms that faced the slopes, which was wonderful. The staff of the hotel are absolutely fabulous - super friendly and extremely helpful, every one of them. All the staff go out of their way to make your stay easy and comfortable, which I've never experienced to this level before! Lovely breakfast, much appreciated by all of us, with plenty of options.

Rooms were a tiny bit on the small side, but you kind of expect that skiing in Europe! They were also a bit warm, but hey, that's way better than being too cold. Bit hard to find and get to the pool, but we didn't choose the hotel for the pool so it wasn't a problem. Hotel was slightly difficult to navigate as we couldn't quite grasp the concept of the different levels - it might just be us tho!

Perfect location away from noise and right on the slopes next door to a ski hire shop and a small spa you can use for free. Lovely breakfast and food in restaurant is great as well.

Bit of a rabbit warren and the access is rather strange through the garage.

The communication before our stay was excellent, questions were answered clearly and promptly. The staff at the hotel were exceptionally friendly and helpful. The food was excellent.

The entrance to the hotel was quite hard to find, but it was close to the shops.

Hotel is perfectly located if you want to ski both areas and requires just one lift to access the Les Arcs area. Staff at reception were friendly and efficient, rooms clean and to a good standard.

Breakfast was poor in terms of service and availability of food. Staff seemed more interested in looking at their phones than serving guests.

Excellent staff. Man who helped jump start the car was so kind and amazing. Cleaning and maintenance staff excellent

lifts not working well to get to piste from ski room

The ease of a family skiing trip. Great location, fab facilities.

Location, Breakfast

Disappointed that as hotel guests, but on bed and breakfast basis, we were not able to have dinner at the couple of hotel / residence restaurants as they were for half board guests only ... not such a bad thing as were able to explore the various lovely restaurants in Belle Plagne, but it would have been nice to have had the option to have dinner at the hotel.

Bed not clean