It was nice to have a kitchen so we could prepare food. The kitchen was well set up with appliances. The house was in a quiet neighbourhood. 10 min walk to Hakone station. Nice views. The dining / lounge area had nice lighting with various preset options. Beds in the downstairs room were comfortable. My kids said the futons were comfortable. There is 7-11 is nearby, also a bakery and a couple of restaurants.

Had to pay extra to use the washing machine (we spent about ¥500 to wash and clothes for a family of 4). On one night, people arrived to stay in the adjoining house and were stomping up and down the stairs for a little while, which was a bit noisy. The walk to the station is a bit uphill, and although only 10 minutes it feels like a long way when your feet are sore from a day of sightseeing.

A beautiful modern villa with plenty of space, the space is well appointed and has a fully equipped kitchen. They have thicker foam mattresses if the tatami mats are not to your liking. Would be great for small groups but there is just one bathroom.

Overall it was great, there is a bit of a walk to the central area so this may not suit some people. It only takes maybe 10 minutes.

Key codes were sent via the booking.com messenger, very easy to get in. Property was super clean & is clearly really well looked after. Nice location & easy to get to everything on foot.

There's a connecting property owned by another company. The walls are very thin & we could constantly hear the people next door talking & running up the stairs. This wasn't a problem for us, but there are signs in the property advising you to keep the noise down, including talking levels after 9pm due to complaints from the other property. This was a little restrictive IMO as we felt we constantly had to constantly monitor our conversation levels due to the thin connecting walls.

ideal for family stay, especially if you have little kids. toys, slippers, step stool, flatware, this property is one of the few that kept kids in mind. Property was clean, Also close to a konbini. 2nd time we have stayed here. 10 minute walk from the train station, restaurants, etc.

n/a

Property was clean, roomy and close to the train station.

The location was perfect, walking distance from the train. Although we didn't successfully contact the manager, we were able to enter the property easily with the information provided electronically. The next door guests were noisey until 3AM which was a bummer. Seemed like a bunch of guys having a good time.

The apartment was clean and well equipped. There was plenty of bedding and towels. A nice little balcony looking out on the surrounding mountains.

There was a lot of noise from the adjoining property with children running up and down stairs.

The apartment was clean and nice. Checkin was easy - we've received very detailed instructions that you can'y go wrong. 7-eleven and a greengrocer was quite nearby and parking-lot available. We enjoyed cooking there every day!

The toilets is downstairs so for the kids that slept on the upper level (3/3) it wasn't so convenient

Location was excellent. Very cozy place . Gives you u the feel of modern with Japanese touch to it . Loved the place .

Nothing …

Well appointed villa with good quality furnishings and plenty of space. Though in a quiet part of town, it was a short walk to the centre of Hakone. There were a couple of nice, local restaurants within 2-3 minutes walk.

Very close to train station and town. Also very close to the river

I would prefer a regular bed. But it is definitely an interesting experience sleeping on futon