Fantastic location! Right across the street from the bus stop and pirate ship dock. Couldn't be more convenient. Very easy for using the Hakone Free Pass loop. The room was clean, quiet and big for Japan with 2 comfortable beds. The owner was interested in making sure I got the most out of my visit and gave me some very helpful recommendations.

The only negative was that there was no heat in the bathroom and it was very cold, but maybe I just didn't find the switch. The rest of the room warmed up quickly. The street is very quiet with only a couple of choices for restaurants and it is hit or miss if they are open or not. There was an udon place just down the road that was open for dinner and it was one of the best bowls of udon I have ever had! There is a fridge in the lobby so I brought some 7 Eleven sushi for the next evening and then was able to save the leftovers for the next day.

Great location in Hakone village. Parking is about 130m away at lakefront, but that's right next to the pirate ferry dock. We opted for Japanese style room for the experience. Host spoke good English and was very knowledgeable of nearby attractions. Scrambled eggs woth sausages or ham + toast and diakon(?) Salad for breakfast included. Also went for chicken hotpot on 2nd night - very nice.

Booked via Booking.com? Thought I was booking the room rather than the number of guests (my search criteria was price for 2), but had to pay extra for 2nd person on arrival. Not sure if that was my error or poorly communicated in Booking.com.

Great location right across the bus/boat station. The owner/manager was super helpful and gave us recommendations on things to do. Beds were comfortable, room was very clean, and the aircon worked very well. Room was a great size too, very large. Breakfast was included and tasty. There is also a vending machine right outside the inn.

The staircase is narrow and hard to go up with luggage (the owner gave us notice about this and also allowed us space downstairs if we didn't want to carry all our luggage up). There was no fridge in the room.

Good change from regular hotels. The strict protocols could be a bit off-putting to some western tourists at first, but it was great to experience genuine personal Japanese hospitality. We ordered the hotpot in advance. A most enjoyable meal. Cooked individually at the table, with the host explaining the different ingredients. Good location for the Hakone loop. As advised by the host, taking the first boat out (just across the road) at 9:30 am headed off the crowds. A very personal experience with the host seeing us off across the road.

We recently had the pleasure of staying at Jemsty Inn Hakone Ashinoko, and our experience was nothing short of exceptional. From the moment we arrived, the host welcomed us with warmth and genuine hospitality. Throughout our stay, he went out of his way to ensure we felt at home, providing valuable insights about the local area and offering assistance. The traditional Japanese rooms were a highlight of our stay, featuring tatami flooring and comfortable futons. The aesthetic appeal of the rooms added to the overall charm, offering a truly authentic experience. We would highly recommend this inn to anyone seeking a genuine and comfortable Japanese accommodation experience in the heart of Hakone.

The location was superb, right outside hakonemachiko. The host MaC is very knowledgeable, and thanks to his suggestion of going clockwise, I had a very fulfilling trip in Hakone, enjoying all the attractions (caught the boat, visited the shrine, took the ropeway before the weather got bad in the afternoon). MaC also prepares breakfast for the guests himself. The room, toilet and bath tub are all nice and clean. The futon is comfortable too. There is also a sky light - how cool is that!

Super helpful communication from MaC San before we arrived and all during our 3 night stay. We hadn't stayed in a small Japanese style room with floor beds before, but we managed ok storing some of our luggage downstairs and just taking what we needed up to the room. Breakfast was simple and adequate at a set time for all guests. MaC and his wife made us an amazing bowl meal for our first night, which was super tasty. Real bonus was the super location right by the H bus to Odawara and the Pirate ship across the lake - both 1-2 mins away. Everything shuts super early (by our measures) with the convenience store next door closing about 5pm and restaurants about the same. You can take a 15-minute walk and get 7-11 store and a super Chinese, which is open till 9.30. Overall, it was a memorable stay at Lake Ashi at the perfect lodging with the perfect host! Would definitely recommend and certainly go back.

So long as you're prepared for small adjustments to basic Japanese style room, all is fine. He does have some bigger rooms with beds, though, which we hadn't asked for or known about. Probably would choose that on return.

This place is like a B&B. The room is dated but it is spacious, clean and tidy. Its location is literally opposite the bus and ferry terminals. The host, Mac, was friendly, helpful and speaks very good English. Love the complimentary breakfast 8 am. We also had the chicken hotpot - it was a yummy, warm hearty meal.

If I want to be fussy, the toilet seat is not heated. After staying in 2 prior new modern hotels with seat warmer, we got to re-adjust to the usual morning cold toilet seat (LOL).

The location of the property is great. It is just opposite bus terminal and sight seeing cruise port. It was nice to walk around lake ashi in the morning when it is quiet and not yet crowded. Mt. Fuji is also visible from the lake. The owner is super friendly and helpful. He helped out with our luggage sending from Hakone to our Tokyo hotel by helping us to fill out the Yamato form as well as checking with our Tokyo Hotel for the receiving of the luggage. It allowed us to travel to kawaguchiko by public transport without carrying big luggage. Besides that, baggage storage is also allowed before checking in.

No

All good. The owner and his wife were very accommodating. His breakfast in the morning was perfect and he helped us with our travel as we had a lot of luggage and was trying to figure out the best way to make our way while visiting sites in Hakone with our luggage. Very close to the pirate ship and other places in the small quaint little town. It was a great stay for one or 2 nights. Water pressure and AC were EXCELLENT!

Nothing. Perhaps a larger room but that would require remodeling or additional building. Japan has very small rooms anyway so you just get used to it while traveling in Japan.