- Location: The hotel is centrally located in Grindelwald, offering stunning views of the Eiger North Face. Its proximity to major attractions is excellent, with the Grindelwald First cable car station just a short walk away, making it perfect for both winter sports and summer hiking. - Facilities: The hotel beautifully blends modern design with a traditional Alpine chalet style. One of the highlights is the 800m² 'Fire and Ice Spa,' which includes multiple saunas and an outdoor whirlpool. This spa area was definitely a favorite during my stay. - Rooms: The rooms are spacious and well-equipped with modern amenities. I particularly appreciated the Nespresso coffee maker, daily restocked minibar, and yoga mats. For those looking for a touch of luxury, some rooms come with private saunas and fireplaces. - Dining: Dining at the on-site restaurant, BG's Grill, was a delight. The breakfast and dinner offerings were excellent, with a wide variety of high-quality food to choose from. - Service: The staff were incredibly friendly and helpful throughout my stay. Their dedication to cleanliness and customer service was evident and greatly appreciated. You can check out the review I made in the video below. https://youtu.be/P-aeaXOTitg?si=qUN27wTW0MudHjhw

- Price: The hotel is on the expensive side, especially during peak seasons. While the experience was luxurious, I did feel that the value for money could be better. - Parking: On-site parking is available but at an additional cost, and spaces can be limited. This was a bit inconvenient for me as I had to plan ahead for parking. - Crowdedness: Due to its popularity, the hotel can get quite busy, particularly during high season or weekends. I noticed some congestion during check-in, which took longer than expected. You can check out the review I made in the video below. https://youtu.be/P-aeaXOTitg?si=qUN27wTW0MudHjhw

we loved how spacious the room was and the friendly staff each and every one of them, especially Roman the front office manager who made sure our stay was beyond expectations. we loved the property so much we already made our booking to stay at the Bergwelt in the winter.

nothing

Beautiful 3 bedroom 2 bathroom apartment with incredible views. Enjoyed the welcome champagne on the wrap around balcony. Complimentary snacks and beverages provided in the full kitchen. Comfy bed and linens. Outstanding buffet breakfast. Only wish we could have stayed longer. Lara at reception was excellent.

Location and flat size

Bathrooms were very small. Lights control was bad and uncontrollable . No telephone line to contact the hotel staff or reception

Got everything in my residence, kids toys, play stations , smart TVs , superb kitchen with lot of vessels, spacious rooms welcome drink , fruits …. Swimming pool is excellent

Everything is good , nothing to complain

The location and the clean

Nothing

Cleanliness and it was spacious

N/A

Nice but expensive

Beautiful property and beautiful location. The front desk was extremely accommodating and helpful. We got a welcome spread with included snacks and drinks. The included breakfast was fantastic.

The only thing that was disappointing is that I booked this partially because it said it had Air Conditioning. It did not have air conditioning. At least the residence that we had didn't have air conditioning. Maybe the hotel portion of the property has air conditioning, but the residence that we were in did not. This should probably be fixed in the residence description because I use that as one of my filters to find properties that I want to book. The temperature was very warm to sleep at night--25-28 degrees Celsius--maybe for people who are not used to air conditioning, that is not too hot, but when you are used to air-conditioning, it was definitely uncomfortable. They were very nice and had someone come look at it and brought more fans for us, which helped. We tried to open the windows/doors, but we had a LOT of bugs fly inside when we tried that. I would still recommend this property and I would go again, but the description should make it clear that there is no air conditioning. If it had been later in the summer, this might have been a much bigger problem.