Provide breakfast & dinner

Private Onset room does not have blind

I like the most is the outdoor onsen! February winter time in Hokkaido , outdoor onsen is the most enjoyable!

The guest restaurant has no ventilators, fried and grilled food's smell through the restaurant, making the guest's clothes contain the smell of it. I've visited this hotel 4 years ago, In the past they have sell the cold milk at the vending machine, after a hot spring drink a cold milk is soothing,but this time I visit this hotel they have no sell fresh milk in the vending machine anymore. 4 years ago I visited here during dinner buffet have traditional Japanese show for dinner guest but seems they cannot provide this service anymore.

The hotel location is near Hell's Valley, which is what most tourists come to see. There are several onsens available which are quite large. Some parking lots are available near the hotel. There is a buffet breakfast and dinner available with many food varieties. If you choose the traditional room style, a staff member comes to help you prepare the futon so there are no problems doing it on your own.

When arriving at night by car, it might be hard to find the parking lot for the hotel as it is dark. Besides this, everything else was fine.

This hotel has amazing buffets, for both dinner and breakfast. There was a large variety of delicious foods, and was very satisfying. It can get crowded though, so the staff made the recommendation to go during less popular timings. The room was a lot bigger than we were expecting too, and very comfortable. There was even free snacks provided on the tatami table, and those were tasty.

It was quite far from the main attractions in Noboribetsu, and the buses from the JR station doesn't reach here as often as the main bus terminal. It's quite a walk to/fro the main attractions, but very doable without luggages. The toilet didn't seem very new, but I guess it doesn't matter if you actively use the onsens instead.

The dinner was amazing!! Breakfast was just ok for me. The onsen was also a great place to relax and chill. Had 2 in total. 1 has a open air while the other doesn't. Located in 2 adjacent buildings. The staff will inform you of how to access both of them.

The daily bus schedule. Location was actually slight far up the main area and the buses were very few. We had to be aware of the timing and the last bus from Noboribetsu station to the front of our hotel is around 4pm. If you miss that, you will have to take taxi, which cost a lot more.

Beautiful room and hotel in general, really nice yukata robes. Good amenities (water bottle etc). The outdoor bath was nicer than the indoor one as it had lots of options, but bear in mind it is a rooftop sauna not true onsen Futons prepared by staff for you while you eat/bathe

It's a bit of walk - 10-15min - from Noboribetsu attractions (bus terminal, bear park, jigokudani), which is fine unless you have lots of luggage, especially as it can be slippery with ice. Some nice food but don't expect anything really special!

The hotel is huge and rooms are spacious and well-designed. We enjoyed the experience and food selections, as well as the onsen. The hotel is located close to Jigokudani and the shopping street. Most of all, transport to the hotel from Sapporo was free and very convenient.

My parents found the shower room water and also the shower water inside the onsen rather cold. I personally found it lukewarm , and so was the onsen water. Though it is an old onsen town and facilities could be old.

We liked that we could book a private onsen. We also enjoyed the breakfast and dinner there. Room was very clean and air conditioning was cold. Room rates were very reasonable when we booked far in advance.

Parking for our rental car was a little far, but not too bad. It may have been a concern if it was raining. We had a bit of a problem finding the private onsen in the hotel. It wasn't complicated, just a misunderstanding with the staff. I thought he meant for 2 people, he meant Room 2.

Loved the onsen! The hotel was super close to Hell Valley, very convenient. The buffet was excellent!

Massage services were not available on the day I stayed, and this was only something I learned after I arrived. I held off on getting a massage at my previous hotel because I thought I would be able to get (a better) one here. Just be more clear about that on the website! They also packed up breakfast before it was supposed to be closed, maybe more clarity on that as well.

The onsen wasn't as luxurious as we thought it would be, but we had a good time. Bath was big and hot, with outside and inside variants. I definitely recommend the outside bath on floor 7 on the north building. Hotel even had karaoke rooms and some arcade and crane machines on floor B1. Food was all-you-can eat for both breakfast and dinner, which was really good and plentiful.

The room was definitely cramped for 9 Westerners. Room only had one bathroom for the nine of us. Most of the staff could barely speak English, fortunately we had two members with medium-level Japanese skills. If your party is 5 or over, definitely book two rooms.