We were looking for a stay outside of city center of Ponta Delgada but still within the walkable distance. This place is about 15 minutes walking distance from center and you walk by the ocean the whole way so it makes it very beautiful and memorable. There are nearby bus stops as well that connects you with nearby local ( clean ) beaches as well as center and some of nearby villages. We didn't rent a car and happy to say we didn't need it - the tours can pick you up right in front of the property, you can take beautiful walks around, neighborhood seemed to be safe and the place is facing the ocean which makes is absolutely perfect to just sit outside by the ocean at anytime of the day. Location is 10/10 for what we were looking for. Yet, what we appreciated the most is the personal & extremely kind approach of everyone who works there. The owner was always reachable and helpful and waited for us even after later checkin. Two ladies who are around during the day always made our mornings perfect - their energy, smiles, advices of what to do around the island made the stay truly unique and authentic. Property is recently renovated into very modern, beautifully equipped place to stay in. Rooms have AC and also small terrace or ocean view ( depending on type of room ), clean bathroom with shower and very comfy double bed. Common breakfast / kitchen area is equipped with coffee machine and after long day there was always a tea or lemonade with small refreshments available for all the guests which we found to be very thoughtful. Breakfast that comes with room are one of the best ones we have ever seen - really appreciative of conscious ways of serving them as you can ask for eggs or also yogurt etc. according your preferences and its made freshly for you instead of common buffet. You also get nice variety of cheese / hams / fruits/ bread to it. Great way to avoid waste!

Very nice staff/hosts, Jessica gave great recommendations what to visit. Rooms are very clean and good breakfast. You can always refill chilled water and there is free cake the whole day which was really nice. Location is good to visit the whole island by car - there were always enough parking spaces in front of the building. We really enjoyed our stay here :)

The only thing that was a bit annoying (and is keeping me from giving a full 10 points) is that there is a smoking area in the inner yard - if your window is facing the inner yard then you can smell the smoking fumes/cigarettes in your room and you cannot let fresh air in while somebody is smoking. Turning on the AC helps although it is not ideal. Everything else was really fantastic!

Our stay at Casa da Ilha in late April/early May exceeded all expectations! The hotel itself is beautiful, with a modern and minimalist design, the most comfortable beds ever, and fantastic ocean views. Dark towels are provided at no extra cost if you want to visit hot springs on Sao Miguel, which was very handy. The hotel's location is really good, just a little outside of the centre meaning you get both the quiet and calm (and lots of parking space options for those with a car) as well as the proximity (walking distance) to the attractions, restaurants etc in Ponta Delgada. But most of all, the staff is exceptionally amazing. Jessica is a wonderfully friendly and personable host, made sure we got a delicious personalised breakfast each morning (my partner and I are both vegeterians), had lovely chats with us in the morning and shared tips with us on what to do on the island. Annabella, the housekeeper, was so warm and welcoming, and took amazing care of us as well. It pained us to say goodbye to both of them at the end of our stay.

No complaints at all.

By far one of the best stays I’ve had so far. From the wonderful minimalist interior design up to the finest details, to the exquisite service and staff. Very clean and neat rooms with a change of fresh towels daily. Breakfast is also included, which is an added delicious bonus, and the staff is very welcoming. Jessica was very warm and friendly and gave us very good recommendations in terms of places to visit and eat out at. Everything was perfect and it made us feel like coming into the comforting embrace of family. Will definitely book again when coming back on the island! :)

The room was tastefully decorated with a minimalist touch, featuring natural materials and soft colors that evoke a sense of serenity. The staff at Casa da Ilha are incredibly friendly and attentive, always going above and beyond to ensure guest satisfaction. From the warm welcome upon arrival to the helpful recommendations for local activities, their genuine hospitality makes you feel like part of the family. Casa da Ilha is more than just a hotel; it's a haven of peace and tranquility where you can reconnect with nature and yourself. Whether you're seeking a romantic getaway, a relaxing family vacation, or a solo adventure, this hotel promises an unforgettable experience that will leave you yearning to return. Highly recommended for travelers who appreciate authentic hospitality, breathtaking views, and a truly unique Azorean experience.

The property is located about 2 km from the city center. It is a new and modern facility with every comfort you could ask for. A communal garden is available. A free water, tea and coffee dispenser is available at every hour. The staff is welcoming, helpful and friendly. They are ready to provide any information one needs. The room is the right size, the bed is very comfortable. The bathroom is new, large and functional. Every morning the room was cleaned and tidy. The view is directly over the ocean. The breakfast is excellent, plentiful and is carefully prepared by the staff. We couldn't ask for anything better. Absolutely recommended .

It's a little like an air B&B and a little like a hotel...it's a 15 min walk and about a 3 min drive to the city, and it's right on the ocean.. only drawback is no restaurant, but it gets you out to explore what's around you. Breakfast was prepared every morning and was delicious. The staff was amazing with help and advice for the best way to see the island...a much more personal experience than a big hotel..I'd definitely stay there again.

Not that I didn't like it...but it's not a standard hotel with a 24 hour front desk so if that's what you want this isn't for you but if you want the inside scoop on the best spots on the island and a more personal experience than this is EXACTLY what you want.

Lovely accommodation. Big comfortable room and bathroom. The decor is very minimalist and realxing. There is a door out to garden seating with each room. Breakfast is included. The staff are very friendly and available to give advice about sightseeing. Coffee is available all day.

It wasn't a problem for us, but the accommodation is about a 20 min walk from the centre of Ponte Delgada. There is a nice walk along the seafront the whole way there. Also there is parking across the road from the accommodation, which you may not have if staying closer to the town.

Very beautiful interior, amazing ocean views (ocean view was extra cost, but it was 100% worth it). The room had everything what was needed - hair dryer, local lotions, shower gel, water, glasses. It is possible to use the fridge to store your products. Great breakfast. Coffee, tea and snacks available all the time. Staff is absolutely wonderful, they gave us recommendations what to visit on the island according to the weather and much more. The best stay on the island (we stayed in 3 hotels all over the island, 2 of which in Ponta Delgada and it is the best)

The humidity is quite high, at least in ocean view rooms. This was the only disadvantage that we have mentioned. Would be nice to have desiccant of some kind.

The beds were very comfortable, the personalised breakfast was a great touch and the ocean view made every day interesting. However, without a doubt it is Jessica's local insights during breakfast that made our stay uniquely memorable. Her suggestions were always spot-on and it was a pleasure to have a chat with her every morning. It was like having a friend and a tour guide as part of the package.

No hot water on the last day wasn't great. I feel that the place would benefit from a better way to communicate to all guests about these issues.