Great location, central to abundant food options, evening activities, and the park entrances. Staff was very helpful with park bookings, airport pickup, and restaurant recommendations. I tried to coordinate some of this ahead of time, but ultimately had to struggle through language barriers to book my tickets. The bed was super comfortable with an electric blanket provided during the cooler weather. Showed was perfectly hot!

While the aesthetic of the room is calming and beautiful, it’s somewhat impractical to have the toilet enclosed in a glass box with a translucent curtain. Your partner can see and hear everything from the bathroom so you have no privacy if the lights are on! Super awkward. We also had a mosquito in the room on the first night, which resulted in bites.

Location staff was excellent. I had a feeling that I not just booked hotel room, but got ready for use vacation package : Carol helped to organize transfer from railway station, tickets to the park and evening show, even prepared program for park visit - that was very helpful, since park is huge and without advices you can easily spend hours to understand where to got and how to get there.

It's not related to hotel, but during winter it can be really cold in ZJJ. be prepared for this

Clean, super convenient location, room is exactly as described. Would say that the lady is a super host, introduced and explained to us how to tour zhangjiajie and offer to help us with all the booking (they have no commission, it’s purely a service provided). This hotel is part of the 索溪山寨 hotel chain that consist of restaurants. So it’s restaurant is right beside and the food 三下锅 and the alcohol is very awesome! And there’s 10% discount when you show your room card. There’s also a shared and portable dryer in the room that is pay-as-you-use. Overall, an awesome experience that I would recommend to all!

The only slightly bad thing is that the toilet is glass door and only covered with a translucent curtain. Also, the main door of the accom closes at 12am so after 12am we had to go through the garage which is super dark. But all is well, felt very safe in the town.

The rooms were very big compared to western standards. They were pretty clean but wearing out due to age. The location was very convenient location in the center of town close to shops and restaurants.

There were a couple of gripes I have about the hotel. Some of the towels provided were old and had holes in them. The hotel had washers to do your laundry but you had to pay to use the dryer and not a good dry at that. It was not a dryer you think it is but a wardrobe with hot air coming from the bottom. We didn’t end up using it as on of our traveling companions said it wasn’t very effective at drying.

THE LOCATION IS PERFECT , ALL THE RESTAURANTS AND SHOPS ARE AT THAT STREET , ALSO VERY NEER THE MAIN ENTRANCE TO THE MOUNTAIN , THE BED WAS GOOD, THE SHOWER WAS GOOD

THE ROOM HAD A BUG , THE LADY NEVER CLEAN THE FLOR NOR THE BATHROOM , SHE ONLY MADE THE BED , THE LADY AT THE FRONT DESK TRY TO SELL THE ENTRANCE TIKETS, SHE INSISTED SO MUCH BUT YOU DO NOT NEED TO BUY THEM FROM HER , IT IS MUCH MORE CONVENIENT TO GET THEM AT THE ENTRANCE AND PAY WHAT YOU WILL USE WHEN YOU WANT TO USE IT

Location location!!! Best friendly and extremely helpful staff!!! They made contact with us in advance to assist in buying forest park and other attraction points tickets in advance to make sure we don’t miss out! Carol was amazing and so friendly!! The daily tea ceremony was one of the highlights at the hotel! We could relax and taste different teas and talk about the most beautiful place on earth! The room was beautiful and clean! Cleaned every day! Very comfortable bed and hot shower! Extra amenities you might need all available! Best stay! We would love to come stay again! Highly recommended!!

We loved staying at SeaGarden! Close to everything in town for dinner and night market atmosphere! Close walk to the forest park entrance. Best stay!

The location and staff. All people in the hotel are kind and like to help. They do their best to show me everything and give the advice for many activities including the beautiful show. They keep in contact by WeChat to ensure that I am ok and safe. Answering all of my questions. Book for me a taxi in case I did not like to use the bus. They keep in touch once you booked the bedroom and help you to organise your trip. The bedroom is nice and warm. Also, they provide me with the evening local tea for free.

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Friendly and helpful staff, great location, large room. As the only staff member with good English, Carol was super helpful in organising things for us and went above and beyond.

Lack of availability of drinking water except for the small bottles provided - a water cooler downstairs would have been a good option, no tea or coffee in the room. The shower cubicle was very small so you either turned it off with your body or opened the door with your body and flooded the floor! Nothing major and we enjpyed our stay overall.

Ms Carol contacted us via Booking.com messaging app soon after our booking was completed. True to the reviews read, Carol had been nothing but friendly, helpful & prompt. Upon our arrival on 8/10/23, we met up with Carol and another 2 gems - 小陈/陈姐 & 刘峰弟弟. These 3 angels of the property advised & helped us to purchase the following tickets(*), plus briefed us DAILY on transport arrangements & strategies to cover the parks efficiently. 小陈 served us Chinese tea every night while she briefed us patiently. *张家界国家森林公园 *大峡谷&玻璃桥 *天门山 *魅力湘西表演 The location of the property (武陵园风景区 天子路）is right in the smack of eateries (7am to 2am) & 10am-10pm shopping (walk towards the direction of 军地小学 & it's all within 150m).

The shortfall are : - strictly no late checkout - awkward & cramped showering enclosure in the bathroom - do not take the online description of "Twin Room with Mountain View" (we chose this room type) seriously. 小陈 concluded that a side glance/view of the mountain justified the room type booked although we were not at all convinced - our assigned room faced nothing of a promised mountain view but a 2-3 storey restaurant & shophouses directly ! LOL ... Anyway, nothing beats the human touch we received with sincerest thanks & fond memories of our stay at the property would linger on & on ...

Had an absolutely brilliant stay at SecGarden Boutique Hotel.The hotel is so close the the Wulingyuan gate of the park (just 10 minutes walking) and the surrounding area is local restaurant, night market and public transportation. The Wulingyuan is very nice small town where is very easy to get everything ur needs for the trip of Zhangjiajie . At first, the size of Zhangjiajie makes it seem a bit difficult , Matt and Carol were so kind and so helpful in making an itinerary and giving advice so how to get around and where to go. They can help u book the ticket for park, cable car and glass bridge in a very short time. The restaurant was clean, pretty and comfortable. There are many restaurants near hotel, means so many choice you can have and food is amazing !!! If you want to explore Zhangjiajie, I highly recommend this hotel.

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