The place to stay in Duong Dong, with the staff to make it Top Notch. The location is excellent – 10/15 mins walk to the hustle and bustle of the night market and the same to the strip of bars, restaurants and shops the other way. The hotel itself is ostentatiously grand in a good way and is like something you’d expect to see on the strip in Vegas. Breakfast was great, the pool area was great, and the direct access to a private beach area was great too – manned by friendly security staff – just adding to the relaxed and secure vibe. And it was the staff that really made it. From the complimentary airport transfer (offered with the higher level room) to drop off, everything was a joy. Thang picked us up and was a great help throughout our stay. Lianne on reception was professional, courteous and incredibly helpful too. Those two staff members went above and beyond to make sure we had a brilliant stay. Real 5 star staff.

Sometimes the lifts took a minute to arrive! Not really much wrong at all!

This is a great place that exceeded my expectations many times over great hotel extremely modern spacious with a diagonal location on one side it is on the seafront with its own beach and at the same time it is in the center of the city so from the other side of the hotel you come out on one of the main streets as around you there are many restaurants, shops and what not, and on the other side of the building you find yourself in another world of the beach and the great pool, which is right above the sea, calm, without noise, extremely clean, the staff is friendly, efficient, there is a sports center, spa, etc. in the hotel itself. massages are also offered on the beach itself by the hotel staff there is a very good restaurant and all the possibilities for a wonderful holiday The rooms are large and spacious The bathrooms also have a sitting area terrace Every day fruit is brought which are complimentary as well as water and tea and coffee facilities there is a mini bar and fridge in every room the common areas are also extremely clean And everywhere the staff is smiling and ready to help with everything and also Importantly they offer complimentary transfer from the airport to the hotel and from the hotel to the airport with an extremely clean car well working air conditioner and Professional driver which makes it very easy I have no complaints and I am extremely pleasantly surprised by this pearl as I highly recommend this unique hotel for a great holiday in its wonderful location and I hope it will be maintained in the future

This is a beautiful resort, postcard perfect! The resort backs on to an amazing beach, clean with warm water & lots of sun lounges to relax on. Palm trees and white sand await as you descend the steps from the large pool area. The rooms are large, with all the facilities you need, including king sized bed, lounge, bathrobes, bath & lots of bench space to put things. We would definitely return to this resort. The staff were super helpful. The buffet breakfast each morning was amazing. There was a huge selection of food, all fresh with a lot of it cooked while you waited. Our room had a garden view, so the hotel blocked any noise from the city streets. It was relaxing & peaceful. We could walk into the night markets in 15 mins & there were lots of restaurants, cafes & services right on our doorstep. We highly recommended this resort!

Nothing

We liked absolutely everything!! We asked for transfer from airport. There were two young men waiting for us, helped with baggage and drove us to the hotel. There we were informed they did not have the room with sea view we booked - so they gave us free upgrade to the suit with beautiful view, which was super cool surprise (it never happen to us before). Room was spacious, clean, we have bath and also shower. Rooms, hotel and all facilities looks even better than on images here of booking. Free water, Coffee and Tea in the room daily.. We booked breakfast, which was great - many choices from western and asian meals, so I believe everyone can find something. Loved the fruits. And Coffee (for me) was better from the kettle than the one from Coffee Machine. Pool nice, we prefer beach which was big enough, and we enjoyed it a lot. But above all mentioned things there are people - staff was extremely polite and helpful, from receptionists to maids, everyone was always smiling and ready to help you. We are really happy we discovered this place - most people goes to all-inclusive hotels in other parts of Phu Quoc. But this hotel: 1) is close to airport (and offers complimentary transfer to/from), 2) has its own beach, 3)is close to main street, so many restaurants, bars, massage, shops are in walking distance, yet hotel is still quiet, 4) you can walk to night market 5) it's only like 20km to Cable Car & Kiss Bridge (Grab taxi was pretty cheap). So you can see more than just resort but still have "your" beach, pool, breakfast... From what we've seen on our walks to both sides from the hotel, Thien Thanh is by far the best choice in the area. Can only recommend. If we're back at Phu Quoc in future, there's no doubt where we will stay 😀

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Lovely large room, with sea view. Beds were very comfortable. Staff were friendly efficient & helpful. Breakfast didn't have a huge selection for Western tastes but as the clientele were mostly Asian we wouldn't mark them down for this. They had an egg station that would cook any type of egg fresh for you. We hired a car & driver from the hotel for an 8 hour day & Mr Kinh was excellent. He was friendly, knowledgeable & happy to take us where we wanted to go & wait as long as was needed. Would highly recommend.

Nothing!

The hotel was fantastic and definitely five stars. The room was large with a big bathroom. It is located in a good area with plenty of convenience stores and restaurants. It has an ATM machine on the road as you exit.The entrance has a mini statue of liberty which was cool. The hotel has a basic gym and upstairs the spa has a sauna, steam room and jacuzzi. The pool is large and has lots of sun loungers and seating. Food and drinks around the pool are available with good service. There is a private section of the beach with loungers and towels provided that was amazing. Value for money was excellent and I would definitely return if coming back to the island.

Nothing

The room was very spacious, with excellent and rich breakfast. The small private beach is secluded and very quiet, with amazing sunsets. The location of the resort is perfect if you want to explore more the center and to not feel isolated. Everything is well accessible even on foot. A lot of good places to eat around.

Amazing sea view from the room. Nice and large room. Great location with a private beach area with sun beds. The selection for the breakfast buffet was fantastic. The food in the restaurant (for both lunch and dinner) was the best we had during our travel through Asia. The staff was excellent, and helped us to book tours. They also booked the boat back to mainland and bus tickets to Saigon - They even kept in contact with us after we had left, to make sure that we got on the right boat and bus - and we did, thanks to the nice lady in the reception. We would love to stay there again.

They should promote the restaurant better for lunch and dinner. We were sometimes the only guests in there, and that is a shame since the food was so good.

We had three rooms here and gratefully received one upgraded room. The free pick up and drop off from the airport is a bonus. All of the staff have been friendly and helpful, the showers were strong and hot and the location was fantastic. There are lots of beautiful orchids around the grounds.

I would say that the beach is not quite as per the pictures ans the water is quite murky and breakfast was lacking good vegetarian options.

Location and staff amazing

Not much of a bar