The woman who greeted me was very helpful and communicative. She helped me navigate finding the apartments and parking. She also responded to text messages for other questions.

I didn't know that the hotel was closed and that I would be staying in the independent apartments which are part of the hotel but there is no lobby or bar or life of a hotel. I was travelling alone and wanted a hotel experience. Otherwise, I would have booked an AirBnB to stay to stay in an apartment. So, I would have preferred that Booking be more specific about the type of facilities being offered. It was not at all mentioned when I made the booking.

We had the most wonderful stay at this family run property. We really didn't have a good understanding of where this property was located in relation to the town of Assisi when we booked so we were completely blown away by the location on arrival. It stands high up the hill with the most beautiful views of the town itself and the beautiful Umbria valley. The church bells ringing regularly in the distance created the most wonderful sense of peace and tranquility. The gardens, where we spent a lot of time, were absolutely gorgeous. Our yummy breakfast was served here each morning and we treated ourselves on 2 late afternoons of our stay with a beautiful cheese platter and a cold glass of wine taking in our spectacular outlook and reminiscing about our day. The hotel itself is a short walk to all the special sanctuaries to visit, and with the help of our wonderful host Marco, we took an amazing history tour of the town and its surrounds. We loved that the most senior member of the family tended to the gardens in the mornings himself with such pride. Assisi is a very special place, made more so by the staff and their wonderful care at the hotel. We would definitely stay here again and highly recommend it it to others.

It really is the ideal hotel. Located at the top of Assisi, it's views are amazing and can be admired from either your balcony window or the beautiful terrace in the gardens. The rooms are tastefully decorated and super clean. They are serviced daily too. Breakfast is absolutely amazing. The owners are helpful, friendly and really take pride in their hotel and what it offers. It's also so close to the Piazza for public transport or to take the shortcut tunnel under the carpark to get to the main square.

That I had to leave :(

A wonderful atmospheric hotel in an old building, perfectly inscribed in the historical part of the city. The interior is thought out to the details and this creates a special atomosphere. A magnificent view of the window, a large and view of the old city territory is an ideal place for a photo. The bed and the perfect, properly steamed bedding deserve special admiration! Professional, inteligene and friendly staff. Great parking. Breakfast is fresh and high -quality and wonderful service. We recommend from the heart!

Friendly reception. Very clean room. Amazing views of Assisi and the valley below. Superb garden and terrace. Family run hotel with a lot of attention to detail. Refrigerator in room. Beautifully prepared and presented breakfast with a choice of sweet or salty theme.

The bathroom is compact, especially the shower access. No tea or coffee making facilities in the room. A small issue that detracts from the vibe at breakfast…...if you would like a second tea or coffee with breakfast there is a charge (but only 2 Euro).

The views from the room were incredible, everything you would love in an Italian view. Staff were friendly. The garden area was beautiful to sit in in an afternoon and have drinks. The room was spacious. Generous breakfasts.

The water pressure in the showers could have been better. The beds were very hard. The Booking.com description mentions laundry services, which were not available. We would have loved a kettle and some cups / glasses in the room.

The view from the terrace is really outstanding. I had breakfast on the terrace and met on one evening with friends for an aperitif and they were all stunned by the view and the sunset. The breakfast was delicious. The hotel does not have a buffet, but there are two options (savoury or sweet) and both options are very good and varied with fresh fruits, croissants, cake, etc. Everyone in the hotel is very friendly. The location of the hotel is very good it is above the cathedral San Rufino and it takes about 5 minutes to get to Piazza Commune (it takes a little bit longer to get back, given that Assisi is very hilly.)

There was nothing I did not like. I had a single room which was comparatively small, but ok and it did not have any special view, but I knew this in advance and the hotel got in contact early and communicated well.

The hotel is perfectly situated at the top of the town with amazing views! The staff were wonderful, the room gorgeous and the bed super comfy. Breakfast was generous and served on the terrace amidst a beautiful garden. When driving to the property don’t rely on Google maps. It took us on a harrowing drive through the pedestrian centre of the old town. 😳there is actually a main ring road that will lead straight there and onto the hotel carpark. We will return.

Everything was perfect.

The Hotel Ideale is a beautiful place. The rooms are small but immaculate. The views are unrivaled. The breakfast overwhelming wins. The Staff are very hard working.

The parking is a challenge if you have a large SUV or Sedan you might not fit through the gate. Once your in there is a chance that you may be blocked by other cars, more guests than parking places !

Location is perfect! Just outside the walls, with easy access to everything, convenient on site car parking and a fantastic breakfast, served in the garden or the terrazza. The owners and the staff are all wonderful. Special mention to Mama Marisa and Marco. At the sunset, you have the best views of the city and the valley below, while having a drink and some local delicacies they can serve you. The rooms are extremely clean, with great balconies and all the amenities we needed. The decoration is full of details to make the stay special. If we come back to Assisi, we will stay there again.

Nothing! We loved it all!