We loved everything about this hotel! The staff were exceptional - special shoutout to Alex! The room was small but well designed and the bed was very comfortable. We enjoyed being able to use the space downstairs to hang out and drink coffee in the morning even though we didn't have the breakfast at the hotel. Overall it was a very lovely experience and I will definitely be back!

The room was a little smaller than we would have liked but also it's a darling boutique hotel in the heart of Biarritz so we were happy to have a smaller room in a hotel that has so much more to offer!

Really wonderful in every respect. My only barrier to comfort was mosquitos who feasted on me my first and second night. In response, staff were kind and helpful, swapping my room and even sharing itch remedies—it’s just my bad luck that I was so allergic to these cruel and ravenous mosquitos, which made sleep impossible for a few days.

It was grand. The bed and bedding were delicious, the rooms well-designed, staff friendly and kind. I’m only sad I had to forfeit the bathtub for the mosquito-free room, but sleep, after all, is paramount!

The staff were the best part of this property. They were kind, courteous & extremely helpful at all times

As a couple we usually stay in hotels where there are larger bedrooms, swimming pools & gyms etc & being in a smaller hotel was an adjustment for us but meant that we were in the centre of Biarritz & 1 minute from the beach so really there was nothing in the end that we didn’t like about the property.

Staff were incredibly friendly. Exceptionally helpful and could not to more to make the stay as enjoyable as possible. They were very flexible with an early check in and later check out. The hotel had clean and simple designs, rooms well equipped, and beds super comfy. We will be returning and recommending this as a great place to stay with a great, almost seafront location. Thank you to all the wonderful staff at this hotel including Fabian at front of house who were all wonderful.

Great location, nicely decorated, dedicated manager, good atmosphere and good breakfast

Still a bit overambitious to categorize it as a 4 star hotel, but potential, and a nice place to stay. We did not se any fire protection ( smoke detectors, sprinkler system) in the rooms. Small rooms, though nice, clean and practically furnished. A few of the employees in the reception seemed completely uninterested in the guests

Very friendly staff. Lovely breakfast. Perfect location. Room was small but had everything needed.

Hotel stopped serving hot food very early in the evening but there were lots of other places nearby. No parking was an inconvenience - although the recommended underground car park was not far away, it took a long time to get there as the roads were closed during the day; when we arrived, we had to abandon the car to take our luggage inside.

Excellent location near the small beach and in around 10-15 minutes walk to the main beach. The hotel is located in the street with a lot of restaurants, cafes, shops, and in a walking distance to other central points. Personnel is just great, very professional and friendly. Hotel is beautifully decorated, with red carpets and stylish furniture.

I liked everything during the stay, it is the second year we stay in this hotel. The only inconvenience is that from July till September some streets become closed for cars during the day and it is difficult to navigate by car.

EXCEPTIONAL LOCATION 10/10! Right near the beach, shops and restaurants but quiet for sleep at night. Staff were so easy going and wanted you to genuinely have a nice visit. It’s the little things, nothing was a bother or a big deal. it’s how hotels should be! On leaving they even walked us to the taxi waiting area and waited with us until the cab arrived to be sure we got away with no problems. so sweet! We highly recommend! We were two friends on a long weekend.

Nothing, rooms a bit small but it did the job! No problem really.

Excellent location just a few steps from the beach in the Old Port area. Very easy access on foot to shops, restaurants, market etc. We had a good size bedroom with a large bathroom. Good selection at self serve breakfast including hot dishes. The staff were amazing, always had a smile and willing to try and make our stay as enjoyable as possible.

The perfect location, right next to the beach, all restaurants and shopping areas. The staff of the hotel are friendly and professional. The hotel is freshly renovated. The bed was very comfortable 😎 I slept like a baby 👶 cleaning lady is working bee 🐝 . Very clean 👍