My husband and I had the pleasure of staying at Antel for five nights, and our experience was nothing short of spectacular . Despite arriving very late due to flight delays, Xanthia, the lovely owner, was there to greet us personally. The 24-hour reception was a lifesaver, making our late check-in completely hassle-free. We stayed in one of the suites, which was spacious, impeccably clean, and beautifully designed. The decor throughout the hotel is elegant, making it clear that a lot of care went into every detail. The daily cleaning service ensured our suite remained spotless, and the bed was incredibly comfortable—one of the best we've experienced. The service at Antel is truly top-notch. The staff were always kind, helpful, and available whenever we needed anything. It’s rare to find such a high level of service, and it made our stay all the more enjoyable. In short, we have absolutely nothing negative to say about our time at Antel. This experience has made us fall in love with Crete, and we will definitely be returning to Antel on our next visit. Highly recommended! K and Mo x

I had a fantastic stay at this hotel. The entire place was spotless, and the staff were wonderful—always friendly, helpful, and welcoming. The atmosphere was warm, and I felt very well taken care of throughout my stay. I highly recommend this hotel for its cleanliness, exceptional service, and the overall pleasant experience

I had a fantastic stay at this hotel. The entire place was spotless, and the staff were wonderful—always friendly, helpful, and welcoming. The atmosphere was warm, and I felt very well taken care of throughout my stay. I highly recommend this hotel for its cleanliness, exceptional service, and the overall pleasant experience

Location is excellent. Opposite the bus station for the airport / trips to other towns and around the corner from the old town and local beaches. The room was quiet and could not hear the huddle and bustle of the area. The room was spotlessly clean and well equipped with self catering amenities and toiletries. Very modern and up to date with decor. The reception staff were very friendly and always there to help with any queries and local knowledge.

We appreciate the shower is built for accessibility but the the handle for the pressure / temp was fairly large and the water pressure was low, so to stand under the water you were constantly hitting the handle or you had to hold the shower head. Only a small inconvenience.

New location with beautiful suites! We arrived late in the evening and the 24h reception was ready to welcome us and even suggest us a place to eat, the guy was very friendly and kind! The apartment was beautiful, it had everything you needed, and they also left you a small brakfast for the day after (two cake slice, two chocolate, some sesame and two bottles of water). The location is optimal, near the main attractions and shops, so you had everuìythign within 5-10 minutes by foot. Overall, the best parts were the service, always available, helpful and kind (we asked them for suggestions more than once - never disappointed!) and the beautiful location!

The windows of the bedroom look inside an internal garden with other balconies, but it wasn't a problem for us! Most part of the day we were outside and then you just need to keep the curtains shut (they were white so the light still got in)

Our stay at Antel was exceptional! The room was pristine! The bed was super comfy and the kitchenette had all the required items should you wish to cook. The staff were outstanding!! The reception staff were also so friendly and helpful! They gave us fantastic food and drink recommendations, car hire recommendations and assisted us in booking taxi transfers. The location of this property is also perfect walking distance from the old town making it so easy to go out and explore. We would highly recommend staying here and can’t wait to come back!

Nothing, everything was perfect!

The landlord lady is amazing. She recommended us good local restaurants, and beaches. She is very friendly and helpful and sweet. Amazing person. The location of the hotel is very good. It is next to the coach station. We booked a tour to Balos beach, and the pick up place is right there. It is close to city town as well. Walk everywhere is 10 -20 minutes. The hotel is super clear too. There is housekeeping everyday. Importantly, they have air conditioning in every room including dinning room. We have a wonderful trip in Chania.

You can still hear the sound of cars in the room at night but there are few cars at night on the street

We had an amazing experience staying here! The apartment was spotless, spacious, and had such a welcoming atmosphere—it even smelled lovely. The location was ideal, making it easy to explore Chania. But what really stood out was the incredible hospitality from Dionisia and the owners. Their honest recommendations and genuine willingness to help made our stay truly memorable. It was a pleasure to meet them, and we’re already looking forward to coming back!

The hotel room was clean and cosy. They provided a welcome snacks upon arrival that helped to ease the stomach after long ride from Heraklion. The hotel comes with elevator to rooms and water heater is hot enough. Room came with air-conditioning and a small balcony. Location is superb! There are plenty of cafes and restaurants within walking distance and within 10mins walk to Chania Old Town. Bus station is directly opposite the hotel that makes travelling to other towns easily accessible, especially to Rhethymno and Heraklion. Would definitely recommend this hotel for those whom do not drive.

Reception is on the 1st floor which is no biggie. Water pressure is not that strong.

The location is really good, just next to the central bus station. And it is near to the city center, so we can go to the city center for dinner quite conveniently by walk. The staff are really nice and gave me very useful suggestions on the selection of the beach. The room is very well decorated and cleaned, with all the things you need in the kitchen if you want to cook. Room is cleaned every day. I will definitely choose this hotel again if I will have chance to come to Chania again.

Nothing.

First of all, very professional and nice receptionists. They welcome you warmly and are ready to help if you need anything. The apartment was very clean, big enough and has everything you need during the stay. Cleaning service is possible every day.

Even when you keep the door and window closed, it is a bit too loudy at night as the building is located just opposite the bus station. So light sleepers should be prepared for that. At the same time if someone travels by bus, it is great localisation