A31 bus from airport straight to the hotel about 25 mins, lots of shopping malls connected to the hotel. Beds are comfy and lots of eatery for late night supper. 41st floor corridor and lobby area is nice for photos and meeting.

Tower 2, 48th floor, doors banging started from 8am, the hinges of the doors need attention and they should be changed to soft closing. Toilet is a bit small and ventilation fan should be installed.

I stayed at both Tower 1 and Tower 2 Tower 1 - room is spacious but decor is dated and has a kind of musty smell. Bed linen has stain on the skirting. Bedding is not comfortable. Need to fix lighting - too dark even with all the lights on. Overall value for money and staff including house keeping are friendly & helpful. Tower 2 - I extended my stay at Nina Tower 2 and loved it. Room is well appointed, comfortable and clean. House keeping staff are very polite and when if cleaning time not suitable they are very accommodating for alternative time. Amenities are well replaced every day and room is spotless after house keeping been. SO thank you for the staff on 69th floor. Excellent customer services and keep up the good work. I will definitely coming back next time and stay at Tower 2 - worth spending the extra money for more comfortable bedding, better decor and harbor view. Love the circular shape shower cubical facing harbor view and Tower 2 has separate bath tub.

The only complaint that I have is no power point in the bathroom to plug in for hair dryer. There is a mirror in the room but no power point nearby neither so guest cannot blow dry hair in front of a mirror which is odd.

The staff and ease of location

Can’t think of anything offhand

Location is perfect. Beds were very comfortable.

Toilet area was very small. Water from the shower kept on going to the toilet so the toilet area always had a wet floor. It was just so messy.

I always come back to Nina, the staff are very helpful and responsive, the room itself is very spacious and comfortable and the location of the hotel is excellent, with shops and restaurants near by.

Aircon is a bit outdated

Very convenient have bus A31 from airport directly to the hotel ... Hotel near by have alot of shopping mall also link to the MTR station .. overall I'm satisfied....

🤔🤔🤔 nth haha

Good size, good view of the room 7629. Definitely love to rebook similar room in my next stay. Please advise how to nominate a certain room type/size. I notice that there are varied sizes of the same type of room (premier habour).

Originally we were offered to be upgraded to Executive Room but the condition of the room was a big disappointment! The room was worn out; the decor feel date, etc. and it seems like the room or even the level was not properly looked after. We requested to be put back on Premier Habour View and luckily we have got a good room (7629). Moreover, the standard of room cleaners were not very consistent. On some days, they missed that we have got three people staying and only replaced two cups, two pairs of slippers, etc.

The communal hub was excellent. We actually had a long stay. It was a complicated story due to booking technical issues. So we have to use my name and my husband’s name interchangeably. Anyhow, we enjoyed our stay. The staff were excellent. They were very courteous and efficient. The laundry service with 寶寶made it very convenient for us. I appreciate the service.

The room has a musty smell, it came from the high humidity in the room. Even with strong air conditioning, it was still present. A dehumidifier would be much better. Strong air conditioning is not good the hotel guests. They will catch a cold, nobody can stand it for a long period. Also, it is not cost effective.

Location is the best, 10-min walk to the MTR station, there are three shopping malls around, great for shopping, the restaurants are very nice too. There is a great pool, a well-equipped gym, and even a table tennis room. The pool is close to an infinity pool with a bit sea view. The room is spacious with a great city view. The bathroom comes with a bathtub and a shower which is nice. Location-wise, Tsuen Wan West is not tourist's top choice as it is more like the residential zone of Hong Kong. However, the MTR in Hong Kong is quite well-connected, you can access everywhere in less than 30mins, so it is not a must to stay in city centre which is crazy expensive and the rooms are tiny. The Google map shows there is a Gemini Beach around which we planned to go, luckily the hotel staff shared that this beach is in fact quite far away so we cancelled our plan and used the pool instead - turns out we had a great time! Beach lovers may want to take note on this.

Room facilities are rather old which is very surprising - the lobby looks brand new but the room facilities like telephones and decorations are ...you can tell their age? That said, it is clean and tidy - nth to complain about! My husband didn't like the air-conditioning - it is freezing everywhere, he had to take out his fleece from the suitcase. This is rather funny as I LOVE the AC, and it seems the entire Hong Kong is on full-AC mode. Not entirely the hotel's fault!

Location - there is a direct bus from the airport and to HZMB, connected malls walkway to MTR, and many restaurants. Room - spacious for HK accomodations