This is a great hotel for anyone wishing to stay in Las Palmas. The location is fantastic, right next to the beach, with restaurants, bars and shops all nearby. The room was nice, a good size, great shower and very comfortable beds. The wi-fi worked very well. There is an excellent breakfast with plenty of choice. This is also very close to bus stops so transportation around the city is easily available. This is a great hotel for anyone wishing to explore Las Palmas and Gran Canaria and is highly recommended.

No kettle in the room, but we took our own travel kettle, so bear that in mind.

We had one of the Luxury rooms with sea view and balcony, what was very nice. The room is nicely furnitured, and has a small fridge. Upon request we got a water cocker and 2 cups at the reception, as we don't want breakfast but just have a tea on the balcony. There are a lot of bars and restaurants in this aerea, and a big supermarket in the street. On the roof the hotel has a roof bar.

At a certain time they activated a very garish light on the balcony, that can't be deactivated, so you have to live with this, from approx. 7 pm to 11 pm. THis was very harrassing. On the other hand you cannot switch it on if you e.g. want to read on the balcony in the night. In the morning there is a lot of delivery tracking in the street starting 7 am, so not the best for people who prefer to sleep very long with open windows.

Good location close to the beach. Had a room with a nice little balcon with afternoon sun. Nice terrasse with view of Canteras. Breakfast fine. Great service from staff - but could fix the parking to do it in a smoother way.

Could have been easier to put in the license plate before arrival to park at the place the hotel have an agreement with. We had to park there first and then pay a rather high price until check-in at the hotel, where we just put in the license plate in an app. And since the hotel is so close to the beach very hard to find a place to drop off luggage and park until the deal is put in place.

Location, staff, market downstairs and all other things. Even if they didn’t have some kind of special service, they managed to buy a gluten free bread right on spot. Cheers to chef!

I had one thing with house keeper, she moved my shades on glass and other personal things during cleaning and I was pissed about that. Sorry for being rude, but my point was that I found my pretty much expensive shades moved on lenses side. I was scared about scratches. Parking, but if you are away all day long, you can find in the public “blue zone” (after 2-3 searches) a pretty cheap, almost free during night and Sundays spot, or in the private one on their suggestion. Here they have some deal.

Very nice 3 star hotel with big rooms ,clean ,very big terrace with view towards ocean ..very delicious breakfast with a lot of food choices ... Quality - price service high level Nice views from bar that is at 8 floor And close to bus station Santa Catalina from where are going buses to almost all big cities and the same bus from airport stops here ...a 10 from us ..

The breakfast did not change at all for the whole stay but it did have all of the essentials, so it was not an issue. The hotel is soundproofed well, you will not hear neighboring guests showering or the busy street outside. The rooftop bar was a nice addition.

A few details could be added to the room to make it more comfortable: luggage rack, more hooks to hang jackets and such, counter around the bathroom sink to put your toiletries on and a small shower rack for shampoo, so you don't have to put it on the floor.

Great location. Las Palmas is very multi cultural city. But everyone seems at peace. Good example to rest of the world!. Beautiful promenade, lovely beach, warm sea. Plenty nice restaurants nearby. No taccy & rowdy bars with drunk tourists. Everyone enjoying life in peace. Nice breakfast at hotel. Staff most helpful and polite. Will definity come back

Can't really think of anything to dislike.

The hotel is very well located in Las Palmas. The first morning due to jetlag I only woke up close to the breakfast end time. They let me make a nice plate and eat with no rush in the space upstairs (breakfast buffet and tables are in the basement level). That was very appreciated. The location in the city is tough for parking, so the hotel has a collaboration with a parking garage nearby. You pay (in advance) a very competitive rate at the hotel, then show your receipt at the parking garage and they give you a coupon with a QR code that lets you in and out of the parking building multiple times during the number of days you pay for. 1 day=a full 24h period (as opposed to until midnight), so if you arrive late the first day, you'll get to use the parking until the same time the last day. Very handy!

The hotel is in a fantastic location and the rooms are a good size, clean and comfortable beds.

The roof top bar, give it a miss, when we visited it was quiet, the service was slow, the drinks measures compared to other hotel bars were small . We asked the same person for an ashtray 3 times and it never arrived. Waiting to pay was really slow and so went to the bar to pay to be told to sit down and someone would come yet the staff we just standing talking, not working. It really let's the hotel down.

Everything was good. Excellent room, excellent area. Staff was very welcoming and polite.

If I have to say something, just the miscommunication between booking, hotel, and the transfer suggested through the app, which makes me lose my first one way from the airport to the hotel. For me and my girlfriend, plus her return. My return (which was a different date and I was able to pursue the case by email and ask them for a reminder) was OK. Also, on the first day, it should be more of an exchange of information to the guests. I was not told anything unless I asked. Although all info is everywhere in the room or in the lift, no harm is done. I'd definitely come back.