8.6

230 reviews

Level Chicago - River North

Level Chicago - River North

369 West Grand Avenue, Chicago, 60654, Illinois, United States

Choose dates to view prices

Outdoor swimming pool

Free wifi

Fitness center

Sauna

Air conditioning

24-hour front desk

Kitchen

Non-smoking rooms

Level Chicago - River North

Welcome to Level Chicago - River North, a vibrant and stylish hotel located in the heart of Chicago. Situated at 369 West Grand Avenue, this hotel offers a convenient location with easy access to the city center, just 2.9mi away. With 230 reviews and a minimum price starting from $319, you can expect a memorable and enjoyable stay at this urban oasis.

Level Chicago - River North offers a range of amenities to enhance your stay. Enjoy a refreshing dip in the outdoor swimming pool or relax in the hot tub or sauna. Stay connected with free WiFi and take advantage of the 24-hour front desk and fitness center. The hotel also offers pet-friendly accommodations (extra charges may apply), private parking (extra charges), and spacious rooms with fully equipped kitchens, balconies, and free toiletries.

This smoke-free property provides a range of additional amenities, including a bicycle rental service for exploring the city, grocery deliveries for convenience, and BBQ facilities for outdoor dining. With its attentive staff, comfortable rooms, and prime location, Level Chicago - River North is the perfect choice for travelers seeking a memorable stay in the Windy City.

At Level Chicago - River North, we understand that pets are members of the family too. That's why we are delighted to offer pet-friendly accommodations. Whether you're traveling with a furry friend or a small dog, we provide a warm welcome to all our guests. Please note that additional charges may apply for bringing your pet along.

Cool off and relax in our seasonal outdoor swimming pool, the perfect spot to unwind after a day of exploring the city. If you're looking for ultimate relaxation, our hot tub and sauna are at your disposal. With age restrictions ensuring a peaceful and adults-only atmosphere, you can truly indulge in tranquility and soak up the vibrant energy that surrounds Level Chicago - River North.

For your convenience and enjoyment, we offer a range of amenities that go beyond the ordinary. Take advantage of our bicycle rental service and discover all that the city has to offer at your own pace. Whether you're looking to explore the nearby parks or venture further into the bustling streets of Chicago, our bicycles will take you there with ease. Additionally, our grocery delivery service ensures that you can stock up on supplies without leaving the comfort of your spacious room. And if you're a grill enthusiast, our BBQ facilities are perfect for enjoying outdoor dining and soaking up the beautiful views of the city skyline.

Throughout your stay at Level Chicago - River North, you can expect attentive and dedicated staff who are committed to ensuring that your experience is nothing short of exceptional. From the moment you arrive until the time you depart, we strive to provide you with a memorable and enjoyable stay in the Windy City. With our comfortable rooms, prime location, and unparalleled amenities, Level Chicago - River North is the perfect choice for travelers seeking a truly remarkable stay in the heart of Chicago.

Closest airports

Chicago Midway International Airport

9.1mi

Chicago O'Hare International Airport

15mi

Most popular amenities

Outdoor swimming pool

Free wifi

Fitness center

Sauna

Air conditioning

24-hour front desk

Kitchen

Non-smoking rooms

Kitchenware

Elevator

Free toiletries

Balcony

Upper floors accessible by elevator

Rooms

One-Bedroom Apartment in Level Chicago - River North

Show 7 photos

Apartment

1 King Size Bed

720 sqft

Kitchen

Private Bathroom

Balcony

Washing machine

+

More details

Experience the perfect blend of comfort and convenience in our spacious One-Bedroom Apartment. With a generous 721 sqft size, a fully-equipped kitchen, a private balcony, and a luxurious king-size bed, this suite can comfortably accommodate 3 adults and 2 children. Enjoy the additional amenities such as a washer and dryer, air conditioning, and complimentary toiletries, making your stay truly unforgettable.

Level Suite in Level Chicago - River North

Show 7 photos

Suite

1 King Size Bed

540 sqft

Kitchen

Private Bathroom

Kitchenware

Washing machine

+

More details

Indulge in the spacious and luxurious Level Suite, offering 538 sqft of pure comfort. This suite accommodates up to 3 adults and 2 children, providing a King size bed, fully equipped kitchen, private bathroom, and a range of amenities such as a flat-screen TV, air conditioning, and even a washer and dryer. Perfect for a relaxing and memorable stay.

Deluxe Apartment in Level Chicago - River North

Show 7 photos

Deluxe Apartment

1 King Size Bed

1 Sofa Bed

605 sqft

Kitchen

Private Bathroom

Air conditioning

Tea/Coffee maker

+

More details

Indulge in the spacious comfort of our Deluxe Triple Apartment, boasting 603 sqft of exquisite living space. With a king-size bed, a sofa bed, and excellent amenities including a kitchen, private bathroom, and balcony, this room is perfect for 3 adults and 2 children. Enjoy the convenience of a washing machine and dryer, along with the luxury of air conditioning, tea/coffee maker, and free toiletries. Relax and unwind in style with additional features like a bathrobe, hardwood floors, cable channels, and ironing facilities.

Superior Apartment in Level Chicago - River North

Show 7 photos

Superior Apartment

1 King Size Bed

755 sqft

Kitchen

Private Bathroom

Air conditioning

Tea/Coffee maker

+

More details

Indulge in spacious luxury with our Superior Apartment suite, boasting 753 sqft of elegance. Accommodating 3 adults and 2 children, enjoy a King size bed, kitchen, private bathroom, balcony, and convenient amenities including a washing machine, dryer, and air conditioning.

Quadruple Room in Level Chicago - River North

Show 7 photos

Room - 2 King

2 King Size Beds

1 Sofa Bed

1075 sqft

Kitchen

Private Bathroom

Kitchenware

Washing machine

x10

+

x6

More details

Welcome to our spacious Quadruple Room! With over 1000 sqft of luxury, this room can comfortably accommodate 4 adults and 3 children. Enjoy the convenience of a fully equipped kitchen, private bathroom, and top-notch amenities like a flat-screen TV and air conditioning.

Show 5 photos

Junior Suite, 2 Bedroom

2 King Size Beds

1 Sofa Bed

x3

+

x3

More details

Junior Suite, King Size, 2 Bedroom

1 King Size Bed

x5

+

x3

More details

Junior Suite King Bed Two Bedrooms

Executive Suite

1 King Size Bed

x8

+

x5

More details

Suite Executive King Bed

Deluxe Suite

1 King Size Bed

x8

+

x5

More details

Executive, King Size

1 King Size Bed

x4

+

x3

More details

Deluxe Suite, 2 Bedroom

x8

+

x5

More details

Junior, 2 Bedroom

More details

Guest reviews

8.6

230 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇩🇪

Anastasiya

8.2

January 2025

We stayed at Level Chicago - River North and had an excellent experience! The rooms are spacious, clean, and cozy, featuring modern design and everything needed for a comfortable stay. The staff was very friendly and always ready to help, creating a welcoming atmosphere. The hotel's location is perfect—right in the heart of the city, with easy access to major attractions, restaurants, and shops. A big bonus was the additional amenities, such as the gym and common areas for relaxation. Everything was top-notch! We highly recommend this hotel to anyone looking for a comfortable and pleasant place to stay in Chicago. We will definitely stay here again!

However, we were unpleasantly surprised by an additional $600 deposit, which was not mentioned during the booking process. On Booking.com, we had already paid a $200 deposit, but upon arrival, we were informed at the front desk that an additional payment was required. This was very disappointing to find out during check-in. In the end, the deposit amount was higher than the cost of the room itself, raising concerns about the transparency of the booking conditions. We hope the hotel will address this issue and provide clear information about all additional charges upfront to avoid such situations in the future.

🇺🇸

Ruth

10

June 2024

Thank you to the team @ Level for a wonderful stay. Everyone loved the views we had from our room. The conference spaces were perfect for those of us that had to work remotely. Big shoutout to Keri at the front desk for a seamless check-in and for her ongoing support during the week. Even when there was a lobby full of people and it was just her at the desk— she was an immaculate professional and handled it with grace and ease. 10/10 Would definitely stay with Level again!

🇺🇸

Linda

10

October 2022

it is a modern but warm luxury apartment on the 31st floor in a luxury building ! We really liked the free arcade room and the outdoor patio with heaters ! would be nice to return in weather that can allow use of the pool! amazing views!!

parking is expensive in the building and the surrounding areas.

🇬🇧

Nicky

10

November 2024

It’s a great location, a 5 minute walk to Merchandise Mart station, the river and bars and cafes. Supermarket a 10 min walk away. 10 minute walk to the blue train line to the airport. Fantastic facilities, pool, gym and lounge area with shuffleboard.

Room not services unless you are there for more than a week.

🇺🇸

Anonymous

10

April 2023

Everything was perfect! We didn't have a great view of Chicago but we didn't have a problem because it was too cold to go out on the balcony. anyway it was 10 out of 10. a very comfortable bed, a kitchen that had everything you need if you plan to cook, and a spectacular bathroom! Phil Kalyan was at the reception the day we checked out in the morning he was very friendly and he helped us with everything as well as the other receptionist the night before, both very friendly. we will come back again.

🇺🇸

Maria

10

August 2023

The location was great. I did everything walking. They're pet friendly. The place is extremely clean! Everything looks new and chic. The amenities are really nice. The pool has a nice view. The gym is very complete. It is a quiet place. They have parking. They have pet area inside the building.

Parking is a bit expensive. They have a pet fee (I must say the pet fee isn't as expensive as other places, it is 20 box per day). The wi-fi never worked for us as they probably gave us the wrong password even thought I asked twice.

🇺🇸

Jason

9.1

December 2022

It felt safe with all of the card scanning requirements. It was east to get deliveries and food delivered. The in unit washer/dryer was very convenient. Trash chute location was convenient as well. The view was amazing!

Lack of a place to store toiletries in the shower. No full length mirror. Lack of a garbage can in the bathroom. The bedroom air vent could not be closed or redirected easily and made it difficult to sleep at times. On site parking was a hassle to get in. We needed to step out of our vehicle and go in to the lobby and ask the front desk to open each time.

🇺🇸

Kristin

8.2

September 2023

Amenities and liked the security of the property.

I didn’t like that upon check-in, I was informed of a daily resort fee- even though it’s not a resort. I HATED the faucets in the bathrooms. They gave out a “rain water” type of flow so when you put your hands under the water, it splashed EVERYWHERE and very little into your hands. Had to wash my face in the kitchen sink. Won’t stay here again because of those two things.

🇺🇸

Margaret

9.1

November 2023

Excellent location Awesome View Comfortable beds Very spacious

Trouble checking in. Elevator system was not explained very well. Not enough amenities in apartment for a 3 night stay; ie dishwash detergent, no dishwash liquid. There was service for 4, which we used the first night but was only given 1 dishwash pod. No cleaning solutions to properly clean after eating.

🇺🇸

Gaynor

8.2

November 2023

Was great, I don’t recognize what was written about in the other reviews or comments. Clean comfortable, quiet etc.

The deposit of $200 a night is really excessive and kind of strange. I was also not given a receipt for it, so who knows if I’ll get it back.

Points of Interest Around Level Chicago - River North

Attractions

Chicago River

0.3mi

Marquette Building

0.9mi

Chicago Board of Trade Building

1mi

Chicago Pedway

1.1mi

Harold Washington Library Center (Chicago Public Library)

1.2mi

United Center

2mi

Shedd Aquarium

2mi

Chicago Loop

2.3mi

Chicago Chinatown

2.7mi

Prairie Avenue Historic District

2.8mi

Trickery

3.8mi

Wrigley Field

4mi

Wrigleyville

4.1mi

University of Chicago

7.3mi

Jackson Park

7.8mi

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • Seasonal

Amenities of Level Chicago - River North

Outdoor swimming pool

Free wifi

Fitness center

Sauna

Air conditioning

24-hour front desk

Kitchen

Non-smoking rooms

Kitchenware

Elevator

Free toiletries

Balcony

Upper floors accessible by elevator

Stay rules - Level Chicago - River North

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Level Chicago - River North

Is it possible to stay with my pet at Level Chicago - River North?

Yes, you can stay with your pet at Level Chicago - River North. Pets are allowed at this hotel, although there may be charges applied.

What are the check-in and check-out times at Level Chicago - River North?

Guests at Level Chicago - River North can check in between 04:00 PM and 11:00 PM. Check-out time is set for 11:00 AM.

Does Level Chicago - River North provide parking options?

Yes, parking is available at Level Chicago - River North. It is a private on-site parking facility. However, please note that a parking reservation is required in advance. The daily parking price is $68.

How much does a stay at Level Chicago - River North cost?

The base price for Level Chicago - River North starts at $319. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.

Which room categories can I book at Level Chicago - River North?

The rooms at Level Chicago - River North hotel include One-Bedroom Apartments, Level Suites, Deluxe Apartments, Standard Apartments, Superior Apartments, and Quadruple Rooms. All rooms have a non-smoking policy. They offer different room sizes, ranging from 538 sqft to 1076 sqft. The rooms can accommodate varying numbers of adults and children, and they have different bed arrangements, including king size beds, queen size beds, and sofa beds.

What is there to do in Level Chicago - River North?

Guests at Level Chicago - River North can spend their time at the hotel by taking advantage of the leisure amenities offered. There is an outdoor swimming pool available for guests to enjoy, although it is only open seasonally. The pool is located outdoors, providing guests with a refreshing and relaxing environment to cool off and unwind. It is important to note that the pool has age restrictions and is for adults only.

In addition to the pool, guests can also make use of other leisure amenities such as the hot tub/Jacuzzi, sauna, and fitness center. These facilities provide opportunities for guests to relax, rejuvenate, and stay active during their stay at the hotel.

Furthermore, the hotel offers bicycle rental, allowing guests to explore the surrounding area and enjoy outdoor activities. There are also BBQ facilities available, providing a space for guests to gather and enjoy a meal together. As an added perk, guests can also enjoy executive lounge access during their stay.

Is there a swimming pool at Level Chicago - River North?

The hotel has one pool available, but it is seasonal and located outdoors. There is an age restriction, as it is for adults only.

Which payment methods are supported by Level Chicago - River North?

At Level Chicago - River North, they do not accept cash as a payment method. However, they do accept all major credit cards including Mastercard, American Express, Discover, and Visa.