230 reviews
From
$319369 West Grand Avenue, Chicago, 60654, Illinois, United States
230 reviews
1/30
Outdoor swimming pool
Free wifi
Fitness center
Sauna
Air conditioning
24-hour front desk
Kitchen
Non-smoking rooms
Welcome to Level Chicago - River North, a vibrant and stylish hotel located in the heart of Chicago. Situated at 369 West Grand Avenue, this hotel offers a convenient location with easy access to the city center, just 2.9mi away. With 230 reviews and a minimum price starting from $319, you can expect a memorable and enjoyable stay at this urban oasis.
Level Chicago - River North offers a range of amenities to enhance your stay. Enjoy a refreshing dip in the outdoor swimming pool or relax in the hot tub or sauna. Stay connected with free WiFi and take advantage of the 24-hour front desk and fitness center. The hotel also offers pet-friendly accommodations (extra charges may apply), private parking (extra charges), and spacious rooms with fully equipped kitchens, balconies, and free toiletries.
This smoke-free property provides a range of additional amenities, including a bicycle rental service for exploring the city, grocery deliveries for convenience, and BBQ facilities for outdoor dining. With its attentive staff, comfortable rooms, and prime location, Level Chicago - River North is the perfect choice for travelers seeking a memorable stay in the Windy City.
At Level Chicago - River North, we understand that pets are members of the family too. That's why we are delighted to offer pet-friendly accommodations. Whether you're traveling with a furry friend or a small dog, we provide a warm welcome to all our guests. Please note that additional charges may apply for bringing your pet along.
Cool off and relax in our seasonal outdoor swimming pool, the perfect spot to unwind after a day of exploring the city. If you're looking for ultimate relaxation, our hot tub and sauna are at your disposal. With age restrictions ensuring a peaceful and adults-only atmosphere, you can truly indulge in tranquility and soak up the vibrant energy that surrounds Level Chicago - River North.
For your convenience and enjoyment, we offer a range of amenities that go beyond the ordinary. Take advantage of our bicycle rental service and discover all that the city has to offer at your own pace. Whether you're looking to explore the nearby parks or venture further into the bustling streets of Chicago, our bicycles will take you there with ease. Additionally, our grocery delivery service ensures that you can stock up on supplies without leaving the comfort of your spacious room. And if you're a grill enthusiast, our BBQ facilities are perfect for enjoying outdoor dining and soaking up the beautiful views of the city skyline.
Throughout your stay at Level Chicago - River North, you can expect attentive and dedicated staff who are committed to ensuring that your experience is nothing short of exceptional. From the moment you arrive until the time you depart, we strive to provide you with a memorable and enjoyable stay in the Windy City. With our comfortable rooms, prime location, and unparalleled amenities, Level Chicago - River North is the perfect choice for travelers seeking a truly remarkable stay in the heart of Chicago.
Closest airports
Chicago Midway International Airport
9.1miChicago O'Hare International Airport
15miOutdoor swimming pool
Free wifi
Fitness center
Sauna
Air conditioning
24-hour front desk
Kitchen
Non-smoking rooms
Kitchenware
Elevator
Free toiletries
Balcony
Upper floors accessible by elevator
Show 7 photos
Apartment
1 King Size Bed
720 sqft
Kitchen
Private Bathroom
Balcony
Washing machine
+
More details
Experience the perfect blend of comfort and convenience in our spacious One-Bedroom Apartment. With a generous 721 sqft size, a fully-equipped kitchen, a private balcony, and a luxurious king-size bed, this suite can comfortably accommodate 3 adults and 2 children. Enjoy the additional amenities such as a washer and dryer, air conditioning, and complimentary toiletries, making your stay truly unforgettable.
Show 7 photos
Suite
1 King Size Bed
540 sqft
Kitchen
Private Bathroom
Kitchenware
Washing machine
+
More details
Indulge in the spacious and luxurious Level Suite, offering 538 sqft of pure comfort. This suite accommodates up to 3 adults and 2 children, providing a King size bed, fully equipped kitchen, private bathroom, and a range of amenities such as a flat-screen TV, air conditioning, and even a washer and dryer. Perfect for a relaxing and memorable stay.
Show 7 photos
Deluxe Apartment
1 King Size Bed
1 Sofa Bed
605 sqft
Kitchen
Private Bathroom
Air conditioning
Tea/Coffee maker
+
More details
Indulge in the spacious comfort of our Deluxe Triple Apartment, boasting 603 sqft of exquisite living space. With a king-size bed, a sofa bed, and excellent amenities including a kitchen, private bathroom, and balcony, this room is perfect for 3 adults and 2 children. Enjoy the convenience of a washing machine and dryer, along with the luxury of air conditioning, tea/coffee maker, and free toiletries. Relax and unwind in style with additional features like a bathrobe, hardwood floors, cable channels, and ironing facilities.
Show 7 photos
Superior Apartment
1 King Size Bed
755 sqft
Kitchen
Private Bathroom
Air conditioning
Tea/Coffee maker
+
More details
Indulge in spacious luxury with our Superior Apartment suite, boasting 753 sqft of elegance. Accommodating 3 adults and 2 children, enjoy a King size bed, kitchen, private bathroom, balcony, and convenient amenities including a washing machine, dryer, and air conditioning.
Show 7 photos
Room - 2 King
2 King Size Beds
1 Sofa Bed
1075 sqft
Kitchen
Private Bathroom
Kitchenware
Washing machine
x10
+
x6
More details
Welcome to our spacious Quadruple Room! With over 1000 sqft of luxury, this room can comfortably accommodate 4 adults and 3 children. Enjoy the convenience of a fully equipped kitchen, private bathroom, and top-notch amenities like a flat-screen TV and air conditioning.
Show 5 photos
Junior Suite, 2 Bedroom
2 King Size Beds
1 Sofa Bed
x3
+
x3
More details
Junior Suite, King Size, 2 Bedroom
1 King Size Bed
x5
+
x3
More details
Junior Suite King Bed Two Bedrooms
Executive Suite
1 King Size Bed
x8
+
x5
More details
Suite Executive King Bed
Deluxe Suite
1 King Size Bed
x8
+
x5
More details
Executive, King Size
1 King Size Bed
x4
+
x3
More details
Deluxe Suite, 2 Bedroom
x8
+
x5
More details
Junior, 2 Bedroom
More details
8.6
230 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Anastasiya
8.2
January 2025
We stayed at Level Chicago - River North and had an excellent experience! The rooms are spacious, clean, and cozy, featuring modern design and everything needed for a comfortable stay. The staff was very friendly and always ready to help, creating a welcoming atmosphere. The hotel's location is perfect—right in the heart of the city, with easy access to major attractions, restaurants, and shops. A big bonus was the additional amenities, such as the gym and common areas for relaxation. Everything was top-notch! We highly recommend this hotel to anyone looking for a comfortable and pleasant place to stay in Chicago. We will definitely stay here again!
However, we were unpleasantly surprised by an additional $600 deposit, which was not mentioned during the booking process. On Booking.com, we had already paid a $200 deposit, but upon arrival, we were informed at the front desk that an additional payment was required. This was very disappointing to find out during check-in. In the end, the deposit amount was higher than the cost of the room itself, raising concerns about the transparency of the booking conditions. We hope the hotel will address this issue and provide clear information about all additional charges upfront to avoid such situations in the future.
Ruth
10
June 2024
Thank you to the team @ Level for a wonderful stay. Everyone loved the views we had from our room. The conference spaces were perfect for those of us that had to work remotely. Big shoutout to Keri at the front desk for a seamless check-in and for her ongoing support during the week. Even when there was a lobby full of people and it was just her at the desk— she was an immaculate professional and handled it with grace and ease. 10/10 Would definitely stay with Level again!
Linda
10
October 2022
it is a modern but warm luxury apartment on the 31st floor in a luxury building ! We really liked the free arcade room and the outdoor patio with heaters ! would be nice to return in weather that can allow use of the pool! amazing views!!
parking is expensive in the building and the surrounding areas.
Nicky
10
November 2024
It’s a great location, a 5 minute walk to Merchandise Mart station, the river and bars and cafes. Supermarket a 10 min walk away. 10 minute walk to the blue train line to the airport. Fantastic facilities, pool, gym and lounge area with shuffleboard.
Room not services unless you are there for more than a week.
Anonymous
10
April 2023
Everything was perfect! We didn't have a great view of Chicago but we didn't have a problem because it was too cold to go out on the balcony. anyway it was 10 out of 10. a very comfortable bed, a kitchen that had everything you need if you plan to cook, and a spectacular bathroom! Phil Kalyan was at the reception the day we checked out in the morning he was very friendly and he helped us with everything as well as the other receptionist the night before, both very friendly. we will come back again.
Maria
10
August 2023
The location was great. I did everything walking. They're pet friendly. The place is extremely clean! Everything looks new and chic. The amenities are really nice. The pool has a nice view. The gym is very complete. It is a quiet place. They have parking. They have pet area inside the building.
Parking is a bit expensive. They have a pet fee (I must say the pet fee isn't as expensive as other places, it is 20 box per day). The wi-fi never worked for us as they probably gave us the wrong password even thought I asked twice.
Jason
9.1
December 2022
It felt safe with all of the card scanning requirements. It was east to get deliveries and food delivered. The in unit washer/dryer was very convenient. Trash chute location was convenient as well. The view was amazing!
Lack of a place to store toiletries in the shower. No full length mirror. Lack of a garbage can in the bathroom. The bedroom air vent could not be closed or redirected easily and made it difficult to sleep at times. On site parking was a hassle to get in. We needed to step out of our vehicle and go in to the lobby and ask the front desk to open each time.
Kristin
8.2
September 2023
Amenities and liked the security of the property.
I didn’t like that upon check-in, I was informed of a daily resort fee- even though it’s not a resort. I HATED the faucets in the bathrooms. They gave out a “rain water” type of flow so when you put your hands under the water, it splashed EVERYWHERE and very little into your hands. Had to wash my face in the kitchen sink. Won’t stay here again because of those two things.
Margaret
9.1
November 2023
Excellent location Awesome View Comfortable beds Very spacious
Trouble checking in. Elevator system was not explained very well. Not enough amenities in apartment for a 3 night stay; ie dishwash detergent, no dishwash liquid. There was service for 4, which we used the first night but was only given 1 dishwash pod. No cleaning solutions to properly clean after eating.
Gaynor
8.2
November 2023
Was great, I don’t recognize what was written about in the other reviews or comments. Clean comfortable, quiet etc.
The deposit of $200 a night is really excessive and kind of strange. I was also not given a receipt for it, so who knows if I’ll get it back.
Attractions
Chicago River
0.3miMarquette Building
0.9miChicago Board of Trade Building
1miChicago Pedway
1.1miHarold Washington Library Center (Chicago Public Library)
1.2miUnited Center
2miShedd Aquarium
2miChicago Loop
2.3miChicago Chinatown
2.7miPrairie Avenue Historic District
2.8miTrickery
3.8miWrigley Field
4miWrigleyville
4.1miUniversity of Chicago
7.3miJackson Park
7.8miAttractions
Chicago River
0.3miMarquette Building
0.9miChicago Board of Trade Building
1miChicago Pedway
1.1miHarold Washington Library Center (Chicago Public Library)
1.2miUnited Center
2miShedd Aquarium
2miChicago Loop
2.3miChicago Chinatown
2.7miPrairie Avenue Historic District
2.8miTrickery
3.8miWrigley Field
4miWrigleyville
4.1miUniversity of Chicago
7.3miJackson Park
7.8miAirports
Chicago Midway International Airport
9.1miChicago O'Hare International Airport
15miLocation
Age restrictions
Availability
Outdoor swimming pool
Free wifi
Fitness center
Sauna
Air conditioning
24-hour front desk
Kitchen
Non-smoking rooms
Kitchenware
Elevator
Free toiletries
Balcony
Upper floors accessible by elevator
Accessibility
Upper floors accessible by elevator
Activities
Bicycle rental
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Toilet
Toilet paper
Towels
Bedroom
Linens
Building Characteristics
Private apartment in building
Food & Drink
Grocery deliveries
Tea/Coffee maker
Front Desk Services
24-hour front desk
Concierge
Invoice provided
General
Air conditioning
Elevator
Executive lounge access
Hardwood or parquet floors
Heating
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Dryer
Electric kettle
Kitchen
Kitchenware
Microwave
Oven
Refrigerator
Stovetop
Toaster
Washing machine
Living Area
Sitting area
Media & Technology
Cable channels
Flat-screen TV
TV
Outdoors
Balcony
BBQ facilities
Outdoor furniture
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Room Amenities
Iron
Socket near the bed
Safety & security
Fire extinguishers
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Fitness center
Outdoor swimming pool
Sauna
From 16:00
Until 23:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Private parking is available on site (reservation is needed) and costs USD 68.30 per day.
Child policies
Children over 1 are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Visa,
Mastercard,
American Express,
Discover
This property does not accept cash.
Is it possible to stay with my pet at Level Chicago - River North?
Yes, you can stay with your pet at Level Chicago - River North. Pets are allowed at this hotel, although there may be charges applied.
What are the check-in and check-out times at Level Chicago - River North?
Guests at Level Chicago - River North can check in between 04:00 PM and 11:00 PM. Check-out time is set for 11:00 AM.
Does Level Chicago - River North provide parking options?
Yes, parking is available at Level Chicago - River North. It is a private on-site parking facility. However, please note that a parking reservation is required in advance. The daily parking price is $68.
How much does a stay at Level Chicago - River North cost?
The base price for Level Chicago - River North starts at $319. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
Which room categories can I book at Level Chicago - River North?
The rooms at Level Chicago - River North hotel include One-Bedroom Apartments, Level Suites, Deluxe Apartments, Standard Apartments, Superior Apartments, and Quadruple Rooms. All rooms have a non-smoking policy. They offer different room sizes, ranging from 538 sqft to 1076 sqft. The rooms can accommodate varying numbers of adults and children, and they have different bed arrangements, including king size beds, queen size beds, and sofa beds.
What is there to do in Level Chicago - River North?
Guests at Level Chicago - River North can spend their time at the hotel by taking advantage of the leisure amenities offered. There is an outdoor swimming pool available for guests to enjoy, although it is only open seasonally. The pool is located outdoors, providing guests with a refreshing and relaxing environment to cool off and unwind. It is important to note that the pool has age restrictions and is for adults only.
In addition to the pool, guests can also make use of other leisure amenities such as the hot tub/Jacuzzi, sauna, and fitness center. These facilities provide opportunities for guests to relax, rejuvenate, and stay active during their stay at the hotel.
Furthermore, the hotel offers bicycle rental, allowing guests to explore the surrounding area and enjoy outdoor activities. There are also BBQ facilities available, providing a space for guests to gather and enjoy a meal together. As an added perk, guests can also enjoy executive lounge access during their stay.
Is there a swimming pool at Level Chicago - River North?
The hotel has one pool available, but it is seasonal and located outdoors. There is an age restriction, as it is for adults only.
Which payment methods are supported by Level Chicago - River North?
At Level Chicago - River North, they do not accept cash as a payment method. However, they do accept all major credit cards including Mastercard, American Express, Discover, and Visa.
Featured hotels
Featured hotels
Cities nearby
Popular cities