Easy access to pools and beach. Property is very well kept. Very relaxing. Restaurants staff very helpful and friendly. Great location .

Blankets and pillows were soiled. Was under the impression there would be more kitchen facilities. No toaster, bowls or proper cutlery. After bringing it to to attention it was quickly resolved.

The location was perfect for me as I had family also staying on site. It is a wonderful oasis in the Hotel Zone of Puerto Vallarta. Close to a grocery store and the bus stop was just outside of the site which made getting downtown easy.

Great premises, very pleasant for walking around. Close to the beach. 8 swimming pools, always clean. Good location for a family get away.

The personnel at the reception don't seem to be very qualified, didn't know what an invoice is...

our favoriate place in PV. gorgious grounds. heated pool. nice tenis courts. no resort fees.

place has a rip off company. royal vacations. selling time share points. our 90 min presenation went on for 2 1/2 hrs before we walked out. we never got our gift for listening to a stupid sales pitch. the next day when we asked Igor about our insentive gift he gave us the bums rush. beware!!!

I was given the wrong keys and took multiple trips to figure out the correct keys there was a lot of confusion in the front desk with regard to the property i was supposed to be given.

The place is very nice, near the beach and numerous of pools. You can see the best sunset from there. The restaurant is pretty good.

The photo of the Room make you feel it's super big and modern which is not. We were a bit disapointed by that, Room is pretty small and old. But its clean!

The location was splendid, right on the beach. The grounds were a beautiful and peaceful reprieve after being in crowds and attractions all day. The swimming pools were clean and beautiful. Maybe because our trip was in October, we found the pools to not be so crowded.

The room met our needs but the facility lacked the little details that make a stay absolutely great. The beach front didn’t have nearly enough chairs and umbrellas given all the space available and the clientele volume. The coffee pot didn’t have any coffee, cups, or sugar to go with it. Our air conditioning unit was not functioning. The mattresses were basic and too firm. The staff was polite enough but not extremely gracious. We will be coming back in the future, but this time getting a studio with a kitchen and making sure the air conditioning works.

beautiful property, great pools,

only two of the four tennis courts were available. the other two were under maintenance.

The restaurant and restaurant staff were amazing!!!! The grounds are beautiful

having people in our rooms at check in, that was a bummer, front desk not much help

The grounds were very well-kept and comfortable, they felt so remote, but just outside the gates was a bustling city.

Some amenities didn't work very well, like the air conditioning in the main bedroom. Some of the apartment was dated/breaking.