if you want a hassle free family holiday then this is the place for you. great family rooms with two toilets and showers due to them being interconnecting, great choice of breakfast and dinner. Ski in ski out, outside and undercover parking available.

Housekeeping only comes once a week, because we weren’t staying the entire week but leaving the day after housekeeping was due, our room got missed, which meant no clean towels for 4 days, but nothing reception couldn’t sort out. There’s evening entertainment every night but to manage expectations of anyone going who doesn’t speak French, it’s all in French…although you will get the gist of it!

Perfect location - ski in ski out direct on a green run. The hotel room had three rooms with one en-suite , one shower and separate toilet . More than we expected for a family of 5 . The buffet breakfast had a great selection to choose from and my fave were the fresh warm croissants and the evening meal had a different theme each night .

The rooms were very basic and could be a bit cleaner

good facilities friendly good food

as an English speaker I didn’t fully understand that I could get a complete package including ski equipment hire etc. at the hotel

The property was next to the sloops and had good food included

The rooms were quite dirty and the staff didn't speak English very good

Good and varied

renew in the rooms and the shower

Location is great at the slopes

Hotel is made for budget holidays for families with kids in range of 4-10 years old. Buffet style breakfast and dinner was too massive for our taste and the quality was below expectations. Reception opened only at 5pm on day of arrival and staff did not speak English. Parking options were praised in reviews but were not available when we came. This is not hotel fault, but people should be aware that there is a chance that a parking spot must be found elsewhere. Number of restaurants or shops in proximity of the hotel is limited. The hotel is uphill from the heart of Les Menuires.

Easy stay with an all inclusive package. The food options were good. The staff helpful. Easy with a bus right outside the door taking us between the hotel and the center of Les Menuires. Normally (when more snow), you could easily ski from the hotel. The shower in the room was nice after a full day skiing.

The whole complex need a big clean and freshen-up. The room had a "old" smell. The carpets are dirty, the bed hard, the bathroom very small and old. The area where the ski´s were stored, was wet and smelly and quite cramp with a lot of people fighting for space at the same time. This is a hotel good for family´s - less so for singles/couples.

Good location, rentals on site

Room had black mold on the ceiling, bathroom smelled like sewage, ski room very crowded and stinky - staff not very helpful in giving information about rentals or other offerings.

We arrived on 23 Dec evening in a family of 3. We have been originally accommodated to 2 connected rooms, as expected. Making our way through all the hotel and opening the rooms with our keys we found out these rooms are already occupied. Coming back to the reception, we were told that it was a mistake and adjacent rooms are actually unavailable. This came as a surprise and I asked if I can cancel my reservation, to which I got a positive response (I was suggested to make a cancellation request via Booking). I considered it generous but reasonable and asked if I can talk to the reception boss for a confirmation, but I was told boss is busy. Boss did not show up in 30mins so I decided the confirmation from the reception stuff is enough. We went to another hotel and a put a cancellation request on the Booking. Despite my expectations, on 24 Dec I got a reply from the hotel representative that the cancellation is impossible. By this moment we have already settled in the another hotel. So, in effect, due to miscommunication with reception stuff, I have paid for 6 days of stay in this hotel, not spending a single night there. To sum it up, I had no chance to experience this hotel, which is probably quite nice and convenient, but reception is very unprofessional, this was the longest and the most unsuccessful attempt to check-in I ever had in my life. If you want hassle-free customer experience, you better avoid this place.