The Patagonia Queen is a 1st class hotel. Everything about our stay was wonderful. There were absolutely no unpleasant surprises! The building is very solid and the rooms were very quiet. During are stay we were in rooms on both 1st and 2nd floors. The room we stayed in on the first floor (2 nights) was very close to front lobby and dining areas but extremely quite what a pleasant surprise. No slamming doors were heard! We stayed 4 nights on second floor and again real quiet. Did not hear any noise from adjacent rooms. Very nice library and seating areas on 2nd floor. We did not need A/C or heat during our stay, windows in rooms are operable. There is a well appointed fitness center on 3rd floor. The breakfast buffet was wonderful with many different choices. The staff was extremely helpful and the Manager Rafael is a top notch host.

There was nothing I didn't like!

The welcome we received from Pablo was warm and hospitable and they upgraded our room to celebrate our anniversary. The location was perfect and minutes from the Main Street in El Calafate where all the stores & restaurants are located . Pablo was so helpful about giving us recommendations for meals, sightseeing and tours . Breakfast had a lot of choices and was delicious and the breakfast area was beautiful and sunny. We had a tour to Perito Moreno that morning ( highlight of the stay) and when he could not locate a taxi to take us to the bus station, Rafael Kim drove us there himself ( customer service that exceeded all expectations) . The hotel has outstanding wood furniture and interiors and a lobby that makes you want to relax for a bit with a full bar . When we returned from our glacier trip, Rafael made us the most incredible cocktails with Calafate liquor and glacier ice to celebrate our anniversary . We loved our experience at Patagonia Queen and highly recommend it

It was perfect for our stay and I wouldn't change a thing. In fact they made sure that we ate breakfast before leaving for Puerto Natales..

The breakfast was good, eggs provided which is always a bonus. The hotel is more like a nice Best Western than a boutique hotel and is a bit pricey for what it is, but still more luxurious than other small hotels around El Calafate. I slept well and the shower was good. The room was large. Hairdryer was very helpful. Staff could be better at online responses thru the Booking.com app as I had some questions about El Calafate to which I struggled to find answers before arriving. Location of hotel is also good, close to the main street without absorbing any of the street noise.

Conveniently located in the city centre on a Main Street full of restaurants, shops and tour companies. Drinking water (hot and cold) was available 24/7 from a dispenser. The staff were friendly and very helpful . Breakfast was the usual but of good quality. Would have loved if there was a choice of fried eggs.

Expensive. Knowing that most people set out early morning on a long full day tour and cannot avail of the breakfast, inspire of paying so much for the stay ; they should provide boxed take- away breakfast at least; with some sandwich / croissant/ fruit

This hotel is worth all the great ratings! I was a little put off by the appearance of the rooms which looked a little dated. However I need not have worried. The room was comfortable and the bathroom was well lit and well ventilated (one of the few Patagonian hotels I stayed at that had good ventilation fans) with lots of storage and hanging space. Although I was given a ground floor room when I requested a higher floor, I didn't hear a lot of noise and had a restful sleep. Staff were exceptional and remembered me and what my plans were despite having so many rooms to deal with. They also alerted me to the fact that a customs form was required for the border crossing bus, which was sent late by the bus company, and rebooked my taxi to the station so I didn't arrive too early. Much appreciated!

Rooms looked a little dated but there have been strategic updates that made it comfortable.

Very characteristic hotel, in mountain style Spacious and clean rooms, as well as the bathrooms Quiet rooms perfect for a good rest Staff always present to make sure the guest has everything he needs Pleasant relaxation area with pool table

Very expensive bar drinks Breakfast was not very varied, it was the same every day Breakfast closes at 9:30, too early The hotel is not cheap but it is in line with the prices of El Calafate, considerably higher than all other Argentine destinations

Spotlessly clean . The lodge type feel in the hotel and the very well maintained wooden features. Loved the shiny wooden floors. Staff were very friendly. Bed was comfy and linen was good quality. Location was perfect - just minutes from the centre of El Calafate.

The decor is of it's time but it's so clean and well maintained that it doesn't feel dated - like staying in your older Aunt's place :-)

We travelled Brazil and Argentina for a month and can safely say Patagonia Queen was our favourite stay! More than anything the staff especially Rafael was the most obliging, kind and fun host! We enjoyed a welcome drink on arrival at the hotel and each day received some excellent tips on how to spend our time in El Calafate.

Nothing, everything was excellent.

The Patagonia Queen is conveniently located close to downtown. It has beautiful wood and light throughout. The staff were very attentive and helpful. They made reservations for us, called outfitters, suggested restaurants and called taxis. They asked about our days and we’re genuinely interested in our experiences. Our room was clean and comfortable, the sitting areas were pretty and bright, and the breakfasts were delicious and plentiful. This hotel was especially nice to come back to after multiple long excursions. The staff made us feel welcomed and no detail was too small to ensure a pleasant experience.

Nothing

The hotel is at one end of the main street in town, and it’s cozy and comfortable. We were exhausted by the time we arrived and the staff were welcoming, friendly and spoke excellent English. The room was spotless. We especially appreciated the bathroom’s great water pressure and hot water after a long day of glacier trekking. The breakfast was quite good and opens early for hikers. We would absolutely recommend this hotel to anyone coming to Calafate, and we would happily stay here again.

The room felt slightly dated, but it wasn’t in any way uncomfortable. The power also went out on the final morning of our stay (a power cut to the whole city), but the hotel’s generator kicked on within 30 seconds.