We stayed at the Heathman after our wedding a year ago and decided to repeat the experience on our first anniversary, and we were very glad we did! It was a very large and comfortable room (suite), especially in light of the very reasonable price paid. Amenities in the room (e.g. tea selection and french press for coffee) very nice. Room very stylish and well appointed. We were given a complimentary bottle of wine in honor of our anniversary (we had to ask for wine glasses to be brought to our room, although this was done very quickly).

Instead of shower gel we inexplicably had a bottle of body lotion in the shower (in addition to the bottles of shampoo and conditioner). There was a high shelf in the bathroom that clearly hadn't been cleaned/dusted in a while. The $5 coupon for two people for food/drinks from the "micromarket" in the lobby is pretty useless though, as not much falls below $5 -- seems more like a ploy to get you to spend money there. And they persist in charging $8 if you open the bottle of water in the room, which is a pet peeve of mine at hotels.

The Heathman is centrally-located in Portland, and it's easy to walk to restaurants, shops, and bars downtown and even in the Pearl District. The room was clean, and the bed was comfortable. We enjoyed sitting in the beautiful library in the lobby to enjoy a drink while we read our books. The quiche in the restaurant was quite delicious for breakfast!

As it's downtown, there's some street noise - we heard the occasional siren and the garbage trucks at 5am on two out of three days of our stay - but I am a light sleeper. The valet parking is quite expensive. We found a city-owned lot a couple blocks away that was a fraction of the cost.

Staff was excellent. Our room was not ready for checkin for 1 1/2 hours after 4pm checkin time. They gave us 4 free drink vouchers, refused the porter tip, and free dinner which we declined as we had reservations at Dolly Olive. Upon checkout they comped the overnight parking fee of $55 and we graciously flowed with the changes and really enjoyed our stay. Had breakfast in hotel and could walk to Portland art museum. Will stay again here next trip to Portland

Late checkin, would like mor breakfast menu options

The room was billed as a suite, but is actually has a king bed, sofa and chair. But it was big enough for us to stow luggage without making the room look cluttered. The bed was comfortable, nice linens and thick towels. Everything clean. We had views of Downtown Portland holiday lights from several large windows. Met our needs.

We wanted to have breakfast in the cafe but they couldn't seat us because they were short-staffed. It was Christmas Day, so can't blame them! We had a great breakfast at the Hilton's Mayrose hotel cafe.

Probably the best hotel I've stayed at. The room was bigger than average rooms, everything was clean and smelled good. Nice details like magazines, the menu and things to do in Portland. Staff was all very nice and helped us with any questions we had. We didn't use the gym but it was well equipped. Loved the library and the decoration. We also tried the food at the tavern and it was very good and well priced.

Valet parking was a bit pricey so I ended up parking it by myself for half the price a block away. The only thing I'd improve was the pillows. Too soft for me.

Location was great as I was at a conference at Hilton just round the corner. We had a corner room which was absolutely delightful - light and spacious, living up to description and picture on website and then some! Staff unfailingly helpful, friendly and professional. The Library was lovely though unfortunately didn’t really have enough time to make use of it. Both breakfast and dinner extremely good. Really liked having kettle and French press with good quality coffee. Loved the artworks too, especially of the bridges.

The one downside was that it was impossible to get plain black tea! We just wanted a cup of unflavoured black tea to drink with milk but though the tea you have is undoubtedly good quality it was all flavoured, spiced, scented, etc so we felt that lack.

Beautiful boutique hotel, I really enjoyed staying here. The library is comfy and gorgeous, they have free coffee in there in the morning. Its a nice place to sit and relax if you're wanting to get of your room. They also serve food in there in the evening, a friend and I got a few small plates to share. The rooms are very nice and clean, my only compliant is the bed could be softer and more comfortable but for the price I was more than satisfied. Downtown Portland has a bad rap right now, I thought it was fine. Lots of security guards throughout and I felt safe walking around. I walked up the Pearl district a couple times to go shopping which is about a 12-15 min walk. Nordstrom is a block away. I would definitely stay here again.

The bed could've been more comfortable, it was a bit hard.

The location is terrific, right in the center of town. We parked in the recommended garage just around the corner for a decent price. Loved the Library Bar and their happy hour! Our suite was roomy and had two bathrooms, which was very nice. They also generously let us have a late checkout, so we could explore the town, have lunch and be back by 1 PM.

The mattress on the foldout couch was pretty awful - I could feel the coils under my body. Not a surprise, but perhaps they can offer a foam topper or something to use as a pad. We didn't ask about that possibility, to be fair.

This is by far the best hotel I've ever stayed in. I wasn't expecting it to be so nice! The staff are very helpful, have extra toiletries (i.e. I needed a razor and toothpaste and they had both to my luck!), and the rooms are extremely clean, spacious, and beautifully decorated. The price, especially for the area, was also exceptional. I've definitely paid way more for way worse. The room overlooked part of the city and had two windows, but was still very quiet despite being busy outside (I was on the 8th floor).

The price of the food on their menu was a bit steep. This isn't really a complaint, though, it looked hella fancy.

I loved this property! Great location, lovely setting, great staff. The library room was particularly lovely place to cuddle up with a cup of coffee in the morning, or a glass of wine at night to in front of the fireplace. Sadly, I couldn’t give the highest rating because our bed was like sleeping on a stone! Firm is one thing, but painfully hard is just not necessary. Unless they get new beds will probably not stay here again, and that’s very disappointing because we loved every single thing about it Except for the bed!!

Location, ambience, accommodating staff.