Great to have kitchenette with Keurig coffee maker in room; comfortable bed; very quiet, residential street; good continental breakfast with coffee and tea machine accessible all day; very friendly and helpful staff, personal atmosphere; good location for shopping and conferences, airport bus and public transport

Everything was great—no complaints— just be aware that it‘s at least a half hour walk to historic sites. Also I suggest providing a couple kitchen towels and washcloths, as it is hard to wash dishes with paper towels. It is expensive but similar to the cost of nearby hotels and with more amenities.

Location was excellent, a very quite street in a very central place. The room was large and comfortable, very clean. Getting in and into the room was very convenient and easy, got all the information I needed up front. I used the small kitchen a lot, bought my own food so both the fridge and the microwave as well as the dishes were very useful. I also used the exercise room, which was small and basic, but enough for my needs. Breakfast - well, since this is a USA hotel, I can say the breakfast was great, with coffee, fruits (apples), cereal and some bread. Anywhere else in the world that won't be considered enough. but again, compared to what was offered in the conference I attended, it was better.

My only comment for "can get better" is the size of the bathroom. There was no space for my "stuff", really nothing, hardly room for my toothbrush. The hotel room is so spacious, some of the space should have been allocated to the bathroom. The shower on the other hand was fine, it worked great, plenty of hot water and the size was decent.

This hotel is in a residential neighborhood, and near the train station, a metro and a bus stop. We found good food options in walking distance, and slept peacefully in our quiet room. Our suite had a queen and an inflatable mattress for a child. There was plenty of room for both. The apartment was tastefully modern, and spacious. The bathroom was a little small, but everything worked and was spotless. Every time I called to get information or stopped at the office, the employees were friendly and helpful.

There is no loading/unloading zone in front without blocking traffic or paying street parking. Not a deal breaker, but I would have liked to know before I showed up and started looking.

We enjoyed our stay at the Inn at St. Botolph very much. The location is fantastic - walking distance to the MFA and Isabella Stewart Gardner Museum and the surrounding area is lovely! The Inn itself is very good. We were very comfortable and the complimentary breakfast was abundant and did the trick and the coffee, made with a self-serve espresso machine with frother was terrific! The bed and linens were excellent and we slept very well in this beautiful and quiet neighborhood! Also, the shower had great water pressure and an oversized shower head - really nice! In addition, Tom our concierge, was very helpful and gracious and allowed us to store our bags after check out while we went out for the day before heading home to NYC.

Our only suggestions: a few screw holes in the walls where fixtures had been removed need repair and the full size refrigerator was quite loud.

Loved the location! The entire South end was very walkable and nearby restaurants were fantastic. (We went to The Salty Pig—delicious!). I loved the lobby with coffee and water always available. Kitchenettes in the rooms made it ideal for longer stays. Aesthetically beautiful, comfortable, unique. Not your average place!

Needed some handyman work. A screw fell out of the shower handle. The bathroom door did not latch closed and needed to be held. Some of the staff were superb (Thomas). Some of the staff needed some training to give local food recommendations.

Breakfast was pretty good. Beds were comfy, but the pillows were a little too big for my comfort. The kitchenette was very well equipped, with more than enough room to move around comfortably. And while we did hear the rescue alarms and some screaming teenagers from the street a couple of times, it was pretty quiet and we heard no one in the hallways or other rooms. The hotel was secure and was close to a subway station and within walking distance of Fenway Park. I would and will stay here again!!!

Pillows were a little too stiff and big for my comfort. I also found the TV remote a little confusing, but it most likely is my lack of technical knowledge and not the remote. 🙂

Upscale accommodations. Newly remodeled. Kitchen was well stocked with k-cup coffee supplies. Snacks and light breakfast was also available. Didn't realize it was right around the corner from a large Mall which was great. Had dinner at the cheesecake factory. Gentleman in the office was very helpful regarding transportation options back to the airport. Very pleasant stay.

Not the Inns fault but the Uber to get there from the pier was $70.

Close to subway, nice neighborhood.

We had guests in the room above us who made a lot of noise walking in their room. Thin walls.

A great place to stay in Back Bay on a very quiet and nice street. Tom and his staff took very good care of us. The breakfast was a real bonus and we were just around the corner from the Prudential center and a supermarket, if you choose to stay in and cook. Fabulous restaurants all around us. We would definitely stay again when visiting Boston.

Nothing to dislike at this property.

the room was exactly what i needed for my trip and was so comfortable. the kitchen was well-stocked and i appreciated the full-sized fridge/freezer. the workout room was also very nice and convenient.

there wasn't much not to like. the 25 lb dumbbells seem to be missing from the workout room, and that would have been helpful to have. otherwise, it was great.