A wonderful stay in an exclusive property, full of charm in the heart of Ponta Delgada. This is no bland business hotel. It is a property full of character that manages to blend high levels of comfort with an unforgetable setting. The room is extremely confortable and the whole property is impeccably clean. Breakfast is delightful, with lots of delicious regional produce to choose from. The manager and staff couldn't be more helpful. And finally, wifi works well. Altogether, a great stay. Highly recommended!

The room was in an old building that incorporated a chapel as the front entry, very unique. The room was cleaned and towels changed as often as we wanted. Philip took excellent care of us with check in/check out, even when we arrived late in the day, recommendations for restaurants, shopping etc. The breakfast was plentiful and delicious. A car rental was literally next door which was very convenient and we were close to everything.

The place and service was excellent for most of our stay. The room was pretty small. We traveled with carry-ons. If we had more luggage, it would have been difficult to move around. The toilet was dripping and we had to keep the door closed so we could sleep. More comfortable pillows would have made sleeping better.

Our suite was very spacious (relative to other places we stayed in Portugal) and comfortable with a sofa and table. The breakfast area was always available with coffee, tea, a water cooler and fridge in which we stored the cheese we purchased from the grocery. Ponte Delgada itself is so small and walkable that any location around the main area would be fine but we found this location particularly quiet ar night which was nice as our ground floor room was right on the street/square. There are very few rooms so you feel as if you are staying in a private house.

Our room had one window at street level and was a bit dark but as we weren't in the room during the day it wasn't a big issue. The breakfast while we were there seemed a bit simple and adequate, only mentioning that because other reviews had raved about the breakfast and we didn't find it something to rave about.

The location is the best, central yet very quiet, walking distance from everywhere in town, 10 min by taxi if not less to the airport. You are in the very heart of old town with the windows overlooking the square. Very friendly staff, big rooms, high ceilings, the house itself looks like a museum and lovely large common area and dining room. Some pastry was offered throughout the day and fruit was in the kitchen. Very clean. There was a kettle and tea in the room as well.

Felt that the air was a little damp like in old houses in the Azores islands.

A property oozing old-world charm with parquet floors and neat decor. We really liked the whole place. We spent 1 night in a room and the second night in a suite. The suite was wonderful and spacious. The bathrooms were lovely as well. We had a balcony facing up to Campo de São Francisco square on both occasions. It was a lovely, quiet area away from the touristy centre. The city centre was just a short walk from here. The staff were warm & super friendly. They were always available to help you. The breakfast was really good. The food was warm and quickly replenished. There was sufficient parking right outside the property. It is paid parking but if you were travelling like us you wouldn't spend much on parking as you will be mostly away touring the island and need only park the vehicle in the evening and from 7 or 8pm onwards parking was free until the following morning.

This is a truly unique historic building. The antique furniture and decorations give it a really museum vibe, especially in the lounge room upstairs where you can find a lot of interesting things. The room we stayed in was a little bit small, but it was enough as we stayed for 2 nights. The bed was huge and super comfortable. The breakfast was sufficient, not a lot of variety, but you have what you need to get the day started: coffee, tea, juice, eggs, cheeses, hams, jam, delicious bread.

It was great and I definitely recommend it for a unique stay!

This accommodation was amazing, Davide met us at the location and check in was seamless. The hotel is an old home that has been refurbished very tastefully in a traditional style. The room was way above our expectations, there is a bedroom and a separate room with the tv and a huge bathroom and everywhere in the facility was spotlessly clean. The breakfast that was provided was great with a good selection of cereal, yogurt, breads, cheese and cold cuts. There was also bacon and scrambled eggs and a selection of teas and a pot of coffee. Breakfast start at 8am. Parking is right outside the door and you are required to pay for parking between 8am and 7pm, think the rate is 1 euro for 2 hours so you may have to pay for parking early in the morning and late in the afternoon if you are still at the facility. The hotel is very close to bars, restaurants and the marina so is a very convenient location. I would not hesitate to stay there again or recommend this location.

The whole experience staying there was excellent, nothing negative.

Location, service, breakfast and interior was really great. We were a bit disappointed because of the cleanliness - the floor was dusty and we found hair in the bathroom which didn't belong to us :) But it's just small details. Summed up, everything was just great.

We were confused about the self-checkin, which must have been done via a webpage, not belonging to the booking system. After check-in we didn't get any confirmation and that was very confusing. I really think that the owners should revise the program they are using.

Beautiful property lovingly restored with antique furnishings in lovely large sitting room. Easy walk everywhere.

Only staff we ever met was the man who prepared breakfast. We told him and also sent a message via Booking about the water running in our room’s toilet that was never addressed. No one answered the bell or phone when we arrived early from the airport, fortunately another guest was going into the property.

Location was perfect. Within 2-3 mins walking distance from downtown and usually an open spot at the square for parking. Breakfast was good, the staff friendly and helpful.

We had a last minute booking do the choice of rooms was limited. The room felt a bit small for two persons after you unpack. Not a whole lot of room to put your stuff in. Next time, we will book one of the larger suites/apartments they also offer.