The staff were exceptional especially Eleanora , she was so good , we were delayed arriving at the Bonconte , we missed two trains so it was after 9:30 when we arrived and she came and collected us at the bus station . She was exceptional in every way . She ordered us a pizza and was so kind to us . The breakfast was exceptional and our room was so beautiful and very Italian in design Will definitely stay again , Couldn’t fault it

Hotel location is perfect, just short walk from the main plaza and at the same time on the quiet side of the town facing to the most beautiful views from our windows. Very friendly reception lady gave us recommendations for good restaurants and places to visit. The city is compact and all historic sites and museum just short walk from the hotel. Good value for your money. Comfortable and clean rooms. Definitely recommend

Great place to stay

Hotel is on the edge of old town and it makes it quiet but still very centered. Breakfast was of two options either continental of Italian. Lost of fruits, sweet pies, meets, eggs etc.- very generous assortment. Room was nicely decorated and made Urbino renaissance feeling :).

To take a shower in jacuzzi bath was a bit inconvenient. Was difficult to navigate to the hotel as google maps led through old town narrow street. We were lucky to avoid police:)

The hotel was in a former villa with an attractive sitting room and dining room and a little roof terrace. It was quiet, with a beautiful view of hills and trees but within easy reach of the centre of town. The breakfast was plentiful and varied. Staff were friendly and helpful.

There was nothing I didn’t like.

Very friendly family-run hotel in very convenient location for visiting Pistoia, which is in turn itself an excellent base for exploring Tuscany

The public areas and corridors are looking a little faded and shabby, though personally that does not bother me at all - if anything it adds to the atmosphere. But the rooms themselves are in excellent condition and in any case I understand from the owners that refurbishment of the public areas is planned for the very near future.

Everything was clean, the hotel had an elevator the location was very beautiful and you will enjoy the amazing sunsets in the evening. It was a pleasant stay.

The bed was little bit on the firm side for me but this is something personal

Breakfast was excellent avd copious. Welcome was good.

Eccentric bathroom in our bedroom (all very modern but overdesigned... glass doors didn't shut and drainage of water not adequate... all this in the context of a very comfortable room with its own sitting area outdoors.)

The hotel is nice and personnel are very kind. The location is great and you can park nearby for free if you are lucky. Wifi was working well and the room was small but nice.

The room is small but it is a standard for this price in Italy

silent, comfy, stylish, I really liked this hotel it has the flair of historical hotel, with nice details the bathroom was great, the breakfast super rich and delicious, and amazing to have it in the terrace outdoor

Nice hotel close to the city center. Impressive terrace at the first floor overlooking the area, good breakfast with diverse choices.

Clean attic windows would have allowed for a great star gazing at night😁