I found the hotel to be nice, clean and the staff was very friendly.

My biggest disappointments... My stay was a Tuesday and Wednesday. The coffee shop was not open either day and the restaurant was not open. Any food purchases were only available in the bar area (same limited menu for two nights). I went down for breakfast and it had been cleaned up early on Wednesday. I was given the reason for all the above to low guest numbers. I understand BUT I came in from out of town, paid the high price for Hilton service and the amenities I purposely paid the price for were not available to me.

Location was great Family member at Christ Hospital

Ok, for the price we paid, was very disappointed that ur using 1 ply toilet paper. Maybe its not a big thing for U, but not acceptable when I stay and pay big bucks for 1 night And I was very disappointed that there wasn’t a make up mirror in the bathroom Last ur hotel can at least to have free breakfast Thanks for listening. Hope u take my remarks and suggestions seriously Never got to use my Hilton rewards, when I called them, told me no rooms were available. So I went else to get a room there. Not happy about that All in all our stay was what we needed, a bed to rest our head, From Michigan,

I like the security of the hotel. I also like the consideration of the staff putting me in a room far from the families with their children having a fun time over the weekend. My room was very comfortable and I was able to relax.

I attended a larger event in the ballroom. The women’s restrooms near the ballroom seriously needed attention which was not taken care of during the evening. When I arrived I physically handed the front desk attendant the card I wished to have my charges put on. I had also made that request through Booking.com days before as well. The front desk assistant did not follow as instructed and the charge went through on the incorrect card. The situation was poorly handled especially for a Hilton property. Disappointed in that regard.

Well designed with good materials, nice furniture in the room but some of the tables in the bar were sticky and attracted crumbs. They need to be refinished. The room was comfortable. Good heat/air system. Good lamps. There was a sink in the bathroom and also outside the bathroom. That was nice. Safety feature of needing to tap the elevator floor with key to progress up was nice once we figured it out. Staff was very nice.

Overall cleanliness was ok but there were very dirty baseboards in the bathroom. The lobby and room decor could use updating but it’s ok. We asked for a bar of hand soap to supplement the liquid shower soap in the bathroom.

I always enjoy staying at this hotel. It's very spacious & comfortable.

I love the smell of the body wash that's provided in the bathrooms. Unfortunately they were out of the shower size bottles & only had the small sample sizes. They only had 1 sample size in the room & I asked for more. I was given 2 more and used them right away. Being as though I will be here a couple of days, I hate to have to ask for more so I will have to go purchase some.

It kept up pretty well I'm local to the neighborhood the only reason I am doing this is because I'm staying there with a boyfriend cuz we have not bought a home yet and we both stay at our parents house but it's close to my house and very convenient

I don't like the $75 hold you put or whatever it is I don't like that you charge for parking now as well as much business as you guys get you should not be gouging people cuz you're not cheap

At first it looked weird from the outside, but once you go in is a really nice place. Comfortable suites and nice staff. We went there because it was the cheapest option for hotels "near" Chicago. Good thing there's an Enterprise place near the hotel to rent a car.

The distance to Downtown Chicago is too much. We had to rent a car and it was around 30 minutes ride to downtown.

First and foremost, the staff deserves a standing ovation. Their professionalism, attentiveness, and genuine friendliness made me feel incredibly welcome throughout my stay. From the front desk to the housekeeping team, every staff member I encountered went above and beyond to ensure my comfort and satisfaction. The room was nothing short of luxurious. The attention to detail was evident, from the plush bedding and comfortable furnishings to the modern amenities provided. The room was impeccably clean, and I appreciated the effort put into maintaining it throughout my stay. The hotel's facilities were equally impressive. Dining was an absolute delight

The Best i have experience in a long time...The service was instinct.The room was so clean.Everthing was in their properly even the housekeeping after 4 great .I had needed extra face towels and he came within good timing.No one in the hotel area wasn't acting or caring they selves unprofessional.The bar was great.Also have great service and professional people.When I plan my next visit this Hotel will be my first..and The bed and pillows 🥰

Didn't notice anything I didn't like.😊

The cleaning service "housekeeping" was externally nice. They made sure our room was clean each day and they were very responsive when we needed anything.

I didn't like the lower level view I would have liked to be on a higher floor. All in all it was an ok view. Along with the price of breakfast I think there should be package deals for families or young children even.