Location, lobby interior, stuff was very helpful. We received support and information from receptionist, and had a wonderful time at the GuitarSummit. Great city, and hotel location is just very close to center, and near to many POI.

The breakfast - choices for breakfast were very limited (1-2 types of cheese, salami, bread, croissant, eggs), no espresso coffee was available, and that is a deal breaker for me personally. In general, I don't find it was worth the additional price of 12 euros really. I would have preferred to have breakfast somewhere else, if I was aware. Anyways, I had to go and get espresso outside in a near bakery, Otherwise it was all clean, fresh, well served. I would strongly recommend as improvement and to make the service and experience perfect, in this beautiful city - to have a bit more choices for breakfast to make different people happy and satisfy their taste and preferences.

It was my first stay at Tante Alma franchise, even though I had it already booked for later this year in Cologne. Some branding remained from the previous hotel (Augusta), so it feels a bit patchworky at first but not a deal breaker. My experience is overall very positive: a comfortable, pretty spacious single room (double bed) for a good price. I loved those little design touches along the style of the franchise, even though they mostly were not very functional. Bonus points: great lighting design in rooms and the staff at the reception is super friendly at all times (+ they sell snacks and drinks).

You need to really like this "grandma" style, it's definitely not for everyone.

– Very friendly and cheerful staff – Charming decor and atmosphere – Comfortable bed – Free city guide with recommendations – Good price for a nice room – Convenient location with direct bus to main station/university – Breakfast is handy if you're on a business trip and unsure where else to go but pretty much standard German fare

– I was woken up by a door in the hallway slamming but otherwise I had a peaceful stay – Could have had a few more teabags in the room – Water pressure wasn't particularly strong – The normal blue industrial smelling shower gel is available so bring your own shampoo and conditioner if you don't like how it smells

The hotel is quite well placed, within 1.5km and easy access to the train station and city center. The style is quite quirky, liit has an "old style" vibe in regards to the way the rooms and facilities are decorated, so definetly a charming place. They are also very clean and perfectly functional.

The hallway from the reception to the rooms is a bit threadbare, as if someone forgot to finish off the walls. Even some random IKEA pictures on the wall and some mirrors would do it quite a bit of good. The contrast between the amazing beginning (reception), amazing end (the room) and the quite underwelming hallway in between is way too visible

The best pillows, and a comfy bed. Nice clean shower room. Possibility of leaving luggage and picking it up whenever. Friendly staff, and plenty of places to sit. Very reasonably priced. Good location for park, centre and station.

The coffee at breakfast wasn't good. The carpets were a bit stained and ragged at the edges, which didn't matter at all, but my room had a ex-smoked-in smell, probably from quite a while ago, and the hotel makes its no smoking rule clear. My windows opened onto a noisy main road.

Spacious room, renovated, clean and modern bathroom. Elevator to reach the top floor where the room was. Safe at no additional costs. Electric shades on the windows and very modern LED lighting. Heating was appropriate. Sound isolation great.

No coffee at breakfast - seriously? Also, some of the furniture was more than old, PU-leather was peeling of the couch. The twin beds dont stay together when pulled together, and its easy to fall in-between.

Location was great! Staff was always friendly and helpful. The decor of the hotel was beautiful and welcoming.

I would have appreciated more notices in English or German. There were many notices in the kitchen designed for the Ukrainian guests, and I would have missed a lot of information if I did not take the time to translate.

The hotel was so welcoming. The receptionist was extremely kind and helpful. The room was clean and the bed very comfortable. The breakfast was continental. Not a huge selection but enough to satisfy all breakfast needs. Lots of seating available throughout the main floor. Decent games room for all ages. The location was perfect. Just over a km away from the town centre.

The only downfall to the room was the bathroom door which was frosted glass. Didn't provide a lot of privacy.

We went there to spend just one night for a festival. Great location and friendly staff. The breakfast was basic but very tasty.

For those who didn't attend the festival, it might have been a bit unpleasant, as the walls are thin and you can hear everything happening in the corridors. There were a lot of people having fun in the rooms next door.

I stayed at the Tante Alma in Cologne and after finding out the same chain was available for a trip to Mannheim I immediately booked there. And I am so glad I did! The reputation of this hotel preceded it. I love everything about this hotel chain, and this from a frequent traveler.

My towel was unfortunately dirty but it did not matter since there was a second towel for me to use.