Location was very convenient. When I arrived, Michelle greeted me and she was very nice. Only issues are, my reservation showed I had 2 separate rooms and I made reservations for 1 room as I was traveling solo. I said I would contact Booking.com and let them know about the error. The other issue was the huge gap at the bottom of the door of my room. It was large enough for something to crawl into the room so I folded up a newspaper and closed it into the gap. Lastly, I know it was a smoking room but it had an overwhelming smell, as if a whole bottle of "old spice" mens cologne, had been spilled in the room.

See above response.

We arrived 2 hours past our expected late check in, The receptionist on duty was very friendly and understanding. The accommodations were great for tired travelers. The only reason our rooms were not close together was due to our late arrival. Excellent service. Sure Stay even provided a map of close by shopping areas, restaurants, family friendly areas and repair shops. listing them by lights. How cool. In all our travels we have never had an easy way to maneuver around the city.

I don't have any dislike about the property, they even provided a map of close by shopping areas, restaurants and repair shops. listing them by lights. How cool. In all our travels we have never had an easy way to maneuver around the city.

Good location right off I 95

Overall I don’t want to make any complaints because the facility was very clean and looked fairly newly renovated the only comment really is at our room had damage ceilings from water leaks that must’ve come down from the second floor and had yet to be repaired

The AGM was very pleasant and made sure that I wasn’t disturbed by housekeeping with my late check out… the front desk staff is always very pleasant

I stayed in an external room this stay and I noticed that they’re less cleaned than the internal rooms.. I won’t do that again.. other than that the location is near the expressway and near all the best dining locations

Staff was nice and young lady who cleaned our room was very helpful as was Aloria who worked at front desk.

I didn't like that the male front desk employee, for two days in a row, kept going to our room and asking to check if there was a leak after we advised there wasn't. One day he asked to come in and check. Suggestion for more lighting around sink area and ventilation in bathroom.

Our attendant at check in was a delight. He and his family have just relocated and had recently started with SureStay. The room was recently renovated, clean and smelled it. Bed was comfortable and the price can't be beat. Highly recommend!!!!

It was all good!

Good location, recently upgraded, has a good breakfast selection and staff was accommodating. I made a wrong room selection and reserved a smoking room online by mistake. Fortunately, the clerk gave me a non smoking room when I’ve informed him about my mistake.

animals welcome

no pool I have grandkids in Brunswick Georgia that visit I stay there because family and I have a Chihuahua but it’s complicated because there’s no swimming pool nothing for them to do when visiting I think that the company should pay back the inconvenience because all hotels around SureStay has pools with animals stay! when going out back to see a green pool seems kind of dangerous!

The breakfast was not served until 8:00. I left before that, altho I had planned to eat there. It was online to start at 6:30. I lrft at 5:30, so I would have missed it anyway.

Everyone was very polite and respectful and helpful. What information we needed we received. Continental Breakfast was awesome 👍. Swimming was great. I'll be staying there a great deal more when I'm in Brunswick, Georgia.

Everything was fine.