The location 5 min walk of Avenida Paulista the best and safest place for tourists. The room was large with a small kitchinette

One of the glass window nesr the bed was broken, and it was closed instead by a rolling shutter, we can hear the voices on the street and the cars passing. The young receptionist was very rude when checking-in, insisting that he dont speak english many times in a rude way

The location of the hotel is excellent, very close or easy to access the important points of the city. The confort and cleanness of the room are excellent.

I did not have any problem with my late check-in , around 1AM, however I would expect a little bit more help from the staff with my bags. I was alone, carrying two heavy bags and I expected someone to carry one them from the main entrance to the reception desk and then from the reception desk to the lifts. The maintenance of the rooms could also be improved. The was a lamp missing in the bedroom. Not a big problem, but it should not happen. I don't like the fact that currently the hotel has only an extremely expensive restaurant in the premises forcing the guest that is not willing to be exploited to look for a place to eat outside the hotel which may be a little dangerous depending on the time of the day.

I loved the classic style of the rooms, how spacious it was. The breakfast was excellent with many options. And the location is perfect - right near Paulista. Staff were very friendly and helpful.

One light in my room didn't work, but it wasn't crucial. Everything else worked perfectly. I personally liked the style of the rooms, but I could see some people feeling it isn't as modern as they would like. There was chipped paint here and there, which I found super charming but some might be bothered by.

The staff were very friendly and helpful. We felt very safe in the area walking home frome dinner at 20h or 21 h.

The air conditioner in our room, 147, the air conditioner was right beside the window next to the bed. It was very loud at night. The bed was a bit hard.

The staff were extremely friendly / helpful and the location couldn't have been better.

There was a coffee machine in the room but no cups to drink it from, not a major issue but just another trip down to reception. I had problems with logging on to the internet every day but luckily the gentleman on reception was very helpful. I think it was to do with the Apple Security settings on my phone.

Overall a really great stay in São Paulo. This place is in an excellent location close to Avenida Paulista to and the shopping district. The room was really large and more like a suite. And breakfast was excellent every morning. Nice selection of breakfast items, great hot options, and excellent fruit selection

Everything went well, I don't have any complaints.

The staff was friendly and helpful. The location was amazing, close to everything. The breakfast buffet was delicious (you can order freshly made omelettes and tapiocas).

The hotel is in an older building that needs updates. The room also needs some renovation. the furniture is worn out. The bathroom needs a complete overhaul (the sink in my room (151) was cracked and it was also leaking; the tiles have seen better days).

The property is located in one of the nicest areas in São Paulo. The room/apartment was very spacious with a nice shower and comfortable bed. it has a safe balcony and nice breakfast included!

The internet connection can be improved. Often it didn’t work. Advice for all travellers to São Paulo: Dont show your phone at all times outside.

We stayed in a lovely duplex suite and felt right at home there, it was wonderful. The suite was so spacious and clean with a balcony overlooking the neighbourhood. The bedroom was was exceptionally comfortable with a fabulous bed and the en-suite had a lovely jacuzzi bath. Kitchenette and living room were great too, couldn’t fault the place, loved it. The staff were amazing too, but especially Marcelo, an absolute gentleman and a credit to the hotel.

We really enjoyed our stay at the landmark residence. Really good value for money, we were really happy with the room. It was really big, clean and well equipped. The location is perfect, super close to Paulista and a great spot to explore São Paulo from. The staff were really helpful and friendly and the breakfast was great. Best Pao De Queijo we have had!

Nothing, everything was great value.