The hotel is located in one of the most touristic areas of Istanbul, with easy access to restaurants, shopping areas, public transportation and walking distance to Hagia Sophia and Blue Mosque. The staff was polite and helpful with different recommendations. The spa is great after a long walking day, offering a sauna, a Turkish bath, a steam sauna and a pool. The breakfast was delicious with lots of options. The rooms were sparkling clean and comfortable enough to recharge your batteries for the next day of exploring the city. The hotel staff offered the option of a private transfer to the airport which is much better than using a taxi or public transportation.

The hotel decor is over the top in proper Old Istanbul style. The hotel is very clean and the breakfast was great. The staff are very helpful. The location is absolutely first class, cannot be beat. Wonderful little community of shops and restaurants outside the hotel.

The room is small and the window looks into a service vent. Compact bathroom and shower but it is modern and clean. The hotel interior tends to look a little dark, some extra lighting would brighten it up.

The location is absolutely amazing. Everything is just a stone's throw away. Cisterna Basilica, Blue Mosque, Sophia, Boat trips, Grand Bazaar... Everything you might want to see on a short stop over in Istanbul is right here! The hotel offers 2 swimming pools, hammam, sauna and Turkish Bath. Statff is friendly and helpful.

The room was small. We are a family of three and had a hard time facilitating our luggage and clothes.

Perfect location - right in the heart of all the tourist attractions so good value for money for this. I have two food allergies and they made me a fresh breakfast every day without asking which was amazing and so helpful. Staff were always on call if you needed them. Lovely spa facilities (although lots of kids seem to like to mess around in the pool so just be aware of this during peak times, but it didn't bother me). The best part was I had an overnight flight and they let me check in early and have a free breakfast that morning which was really thoughtful of them. Could not fault the service.

Did not sleep very well because other guests were quite inconsiderate and shouting at late hours in the night outside my room (not helped as I was near the lift and the walls were thin). My fault for not reporting this as I kept thinking it would stop so I cannot blame the staff for anything as they were very helpful.

Everyone was friendly and nice.Nice breakfast and we loved the turkish bath

The parking was misleading. On booking first it was written the parking is included. When we arrived first night we parked the car in front of the hotel and they said we need to move it to a car park by 10am. At 9am we had a call from reception to move the car so we had to be quick because they said the police is here. We moved it to a car park and they said we will sort it at checkout. When we checked out the price was €40 for parking. They said to me everything is written on booking. Then when I checked it again was written €15 for 24 hours. So why for 48 hours we paid €40?

Manager mr cinal welcomed us lovely chap who wants repeat custom.will book again in future.breakfast average probably same as others.sauna,steam ,pools and hamam you can use from 11am to 10pm brilliant staff and lovely and clean good job from room cleaning ladies daily replaced literally everything.

When you book without view room it means no window or air which is problem for claustrphobic people or they have a window in inner building with no daily light,air etc.it would help if more info is given as when booking with view or without.

Very professional stuff. SPA services were provided based on our timesheet and with very high class.

Rooms require a bit of renovation, and the internet was poor. There was cigarette smoke in bathroom ventilation. But stuff has done everything to compensate for it.

The location is excellent. Easy walk to major attractions in the old city area of Istanbul. We reserved a "family" room for us and our two teenage kids. The room was small but comfortable, with a queen size bed and two twin size beds. Decoration and lighting were great. Mattresses were very comfortable and the A/C worked great. Bathroom was nice, if a little dark. The bidet function in the toilet didn't work as expected since the nozzle was not pointed in the right direction and sprayed water in the gap between the seat and toilet, with water rolling down to the ground. But the shower! We have never had a shower head spray with such volume/force, it was great. Also had the option to use the waterfall overhead shower head. Overall, very happy with the room and the staff. Breakfast is buffet style with a large seating area. Excellent selection of food that was very tasty and well presented. Great selection of breads, olives, cereals, etc. Would highly recommend this hotel if you want to stay in the Sultanahmet area.

There were some tiny ants in the bathroom but not enough to worry about. Not much else that we didn't like.

The spa at the property was lovely with a great deal. Amazing and helpful staff.

A bit far walking distance. Pool closed early. Some rude guests. Way overpriced shuttle arranged by hotel.

The location is excellent, very well connected. Cleanliness, excellent front-end staff, ease of communication was good

We need to take a lot of stairs of floors to arrive at our room. It was a bit confusing as lifts didn't serve every floor. Luckily, we didn't need to go in and out of the room multiple times. Breakfast times were very busy(22nd Dec). I have noticed a lot of people had to wait for over 15min to get a table. And I felt but surprised as the breakfast floor man kept asking us(skin color?) and a couple of other families to rush up while didn't ask others while they came well before us