Staff are tremendously pleasant and helpful. Isabella and Diana, and all other reception staff are fantastic, with genuine smiles (which is rare). Clean and simple Gym, fruit breakfast, coffee. Ability to order full breakfast menu: waffles/bacon is very nice. Marco (security) was very helpful. Fantastic artisan restaurant, and brunch complex only 200yards from front door. Strip mall with burger joint 100yards. Room was clean and large. USB charging port in room. Wi-Fi is very fast, which is ideal if you need to use laptop. Cheap security deposit ($100 usd) which I had no problem getting back (this is rare, usually you are extorted for this). Check in/Checkout took no more than 5 mins. Great stay for work and families. Supermarket Aki 300 yards from door, easy to stock up on items. Fridge and induction hobs in room. Large bed and air conditioning in room. Tremendously pleasant stay with very helpful staff. Great value for money, particularly if you do not want to stay downtown or at the hotel zone. There is plenty of dumps around at double the price.

If you are holidaying, you may want to hire a car as bus network is not close, although Uber is cheap and collects from front door.

Very confortable and very clean.

You did not explain the the continental breakfast was so so poor. That is not a continental breakfast. And si did not find out till next day that there was the option of a good breakfast on another floor. I went out for breakfast!

Was a good option from the airport but for some reason costs more in this area for a taxi. Room was really nice and spacious.

Great location with access to shops, Live Band entertainment, and walking distance to many amenities. They are truly under-rated if you rely solely on ONLINE info. You need to be there to experience it yourself.

There was some minor wear and tear, especially in the bathroom. The total price is not revealed online, as when you get there, you get charged for BEACH TAX (or similar) and drinks stored in the fridge, etc. These should be marked so you do not feel like you are trapped.

Hotel staff were amazing especially Monica, the rooms were very nice and comfortable. Domestic staff worked very hard and were so accommodating. Front desk and portering staff were brilliant nothing was too much for them. I loved going for a swim in the pool which was perfect for exercising in as it was long, one depth and location was beautiful.

Swim area and pool could have been clean and ready by its opening time at 0800. Restaurant food quality not as good as it could be. I only attended for the included continental breakfast in 2 occasions as it wasn’t worth getting up for even though it was included.

Excellent room, exactly as pictured. Very comfortable bed. Location halfway to airport from town - handy for early flights.

Not many food options nearby so we chose to eat dinner at the pool restaurant - although the restaurant staff were excellent, the food was abysmal. Literally the worst food we have experienced our entire 5-month trip. The pizza was a frozen pizza base at best, the steak came out grey and inedible. Front desk staff were extremely slow at check-in

The location of the hotel is not central but we were there only for one night stay between flights so it was totally adequate. We took a room with a private pool and were super happy with our choice. The king size bed, plush towels and powerful shower made our stay very comfortable. The restaurant in the hotel is OK but somewhat overpriced. We would recommend to try the Mexican food restaurant across the road, the food there was really great and prices much more friendly. There is a convenience store next door to the hotel in case you want to get a bottle of whine and make your stay more romantic, which we did. All in all our stay was really great and we would go back in a heartbeat!

The suite with 2 beds and private pool was perfect for my friend and I. Large and very spacious, we felt free and not cramped. The private pool was on the duplex style roof top of the bedroom and the views offered were just stunning. There was a kitchenette with stocked fridge full of drinks and snacks. Also room service is available until late at night with a full menu. Breakfast was also nice with a decent variety which you could pay to add onto your continental which comes included. Majority of staff strived to go above and beyond in order to help us, even with the language barrier. Facilities are overall great. The hot tub by the infinity pool was amazing, we lounged there for over an hours. There is a beautiful spa onsite but the therapist was unavailable last minute so we did not get to redeem our complimentary massages. The bar is also really nice with a variety of drinks on offer.

The check in process was the worst I've ever experienced. The lady was extremely slow and had very poor customer relations management skills. There were 3 customer groups with different priorities and she really struggled to balance it all. Luckily, this poor check in experience was not a reflection of the hotel or staff quality as once we had gotten past check in, we saw that everything was close to perfect. Depending on the nature of your trip, you may also not fancy being 30mins away from central location. This hotel is much closer to the aiport (20mins away) and is on a motorway so you will hear sound of vehicles, ambulances, police from early in the morning. Also there is a very for motorists directly into your balcony so not very private.

loved the vibes. don't expect too much noise here - most guests seem to prefer a more gentle demeanor and make an effort not to bother anyone else. during our stay, we noticed it wasn't packed with people, which is something we definitely like. the entire place is impeccable and very nicely taken care of. was a huge fan of being able to choose how dim the lights are in the room. the wifi was supersonic - ideal for a business trip. the shower was great, although not super luxurious. no problems with hot water whatsoever. the bed was incredibly comfy, the a/c felt cold even at 23, and the overall space of the king suite is super inviting. the rooftop pool/terrace was beyond satisfying. a bottle of wine under the stars was just beautiful. the wifey enjoyed an incredible massage and was able to truly relax after a very busy week. i would HIGHLY recommend this for any type of stay, whether it's for leisure, travel, an anniversary or anything in between.

not very much to be unhappy about here - although i suppose the WhatsApp service could improve. it was not bad by any means - it was just a bit slower and a bit less clearer than i would have personally wanted. i had to wait a few days for my first reply. but during our stay, it kind of improved (although, once again, was perhaps not the fastest).

This boutique hotel was a hidden oasis! The surroundings, infinity pool, spa, and gym gave it a relaxing vibe. I used the gym twice (small but enough equipment) when I was there and was the only one. If I had more time, I would have liked to use the sauna. The restaurant, lounge chairs and infinity pool were relaxing and inviting. It's located in a small shopping center w/ an OXXO nearby for quick shopping items. The room was spacious, well-designed with a modern bathroom.

The location is not in the main area of town and it's difficult to find an Uber/ Cab. The receptionist said she'd call a cab for me; 45 mins later and the cab did not show up. I had to wait and order an Uber. They charged me extra for makeup/ tanning stains on the bedsheets :(