It’s convenient, clean, the hot tub is great after working all day! The staff is so friendly and accommodating! I don’t eat breakfast but the infused water and coffee available anytime is wonderful! The parking is great! I honestly have nothing but good things to say! This was the second time that I have stayed there since May and I love it! I travel for work and frequently stay in hotels out of town! I would welcome this one anywhere!

I loved everything!

The breakfast was awesome, and the location was great

The jacuzzi wasn't hot and there was salt everywhere on the floor and in the bottom of the jacuzzi still crystalized..The pool could have been cleaner however they had a child softball tournament and the pool was filled with kids.

The room was very clean and comfortable. The breakfast was very good and it was a quiet area, no noises. The staff were nice and very personable. We only stayed one day . We have family in that area. When we go back that way we will probably book again.We were there for a graduation.

We were in the area taking our son to Orientation at ETSU. We live in Indiana so it was a 6 and a half hour drive to Johnson City. The facility it's self was really nice and the staff was very polite and willing to help. The beds were comfy and were just what we needed to get a good nights rest before orientation the next day. The breakfast and coffee were really good. The Mexican Restaurant across the parking lot was really good, definitely suggest trying that as well. We had a really nice trip, thank you!

I have nothing bad to say

Staff was very helpful and accommodating despite the fact they were working short. Over the past 14 months I've stayed in 5/6 different hotels between Erwin, Jonesborough, and Johnson City for business. I wish this would've been my 1st place I picked. If I ever have 2 come back out there I won't stay anywhere else. The mattresses were pretty comfortable for a hotel bed. And the breakfast had a decent selection.

Wish the hotel pool would be for 18 and over from 8p-10p. Or 10p-12a.

The breakfast was delicious and I loved all the options, particularly the egg white veggie omelette and turkey sausage. I wish other hotels incorporated healthier options such as those. Very pleased with the bed and the pillows too.

There was nothing I didn’t really like. Although I did notice one of the towels was dirty in our room although it was arranged as if it hadn’t been used.

.Very clean. Quiet. Close to everything.

Dont ask for early check in. That request was met with great attitude. Booking.com says check in at 3 (asked if we could get room at 2) Hotel says check in is at 4, ask for any accommodations on that and told we shouldn't have booked with 2nd party, no "I'm sorry thats a mistake" or "let me see what we can do to help you" Was just told we'd be lucky if we even got a room at 4. Tried to mention to the person who actually checked us in and she was dismissive at best about my concerns of wrong information and/or poor response and customer service from her coworker.

It’s a tad outdated but kept well so it is still comfortable. The water pressure made for a nice shower. Breakfast was good and the staff is very helpful and nice.

It’s nearing the need for an update.

We have been to this location many times and have never been disappointed. Rooms are clean and staff professional. We value the affordability and look forward to our next trip when back in TN.

The breakfast could include fruit or more gluten free friendly options.

The staff was amazing with answering all of my questions. Extremely nice and polite. More than willing to help and provide us with any extra items we were needing. Our room was extremely spacious. There were 3 of us in a double queen room. Traveled for Nursing Boards and the hotel was located right off of exit 17. Only a 5 minute drive to exit 19 where all the attractions were. Super quick easy access to the highway. Had an issue with my room key not wanting to work and they immediately helped fix it. There was someone always at the front desk ready to help! Overall, my stay was fantastic and I couldn’t have picked a better hotel!

Nothing. Great service