The rooms was spacious, bright and comfortable. There was a fair-sized surface to work on, though it wasn't a proper desk. There is plenty of space for parking in an enclosed area (locked at night). There is a good variety of public spaces, including a couple of garden areas. Only a short walk from the town of Melton Mowbray

The only thing that disappointed me was the fact that the front desk was deserted so much of the time. I expected the night-time closure, but even during opening hours there was seldom anyone there. No doubt they were occupied with administrative chores in a nearby office.

Property is deceptive, from the road it looks quite small but behind is a lovely building with great gardens. Room was clean and comfy. Best thing by far are the staff, very friendly and helpful and nothing is too much trouble for them.

Only downside is the rooms at the front face a road so if you open the windows it can be a bit noisy but at the weekend this didn't cause us too many issues and next time we will make sure to get a courtyard or garden room.

A very nice hotel with a lot of character. The room was absolutely superb with four-poster bed which we found very comfortable. Comfortable chairs provided in a large room and the bathroom was very nice. The gardens are nice but the view beyond is unfortunately spoilt by new housing development. Breakfast was nice.

Rather slow service from the staff. When I requested something, I had to wait for the staff to be available, and my breakfast was not exactly as I ordered due to one or two missed out. "Starter" breakfast rather limited and I had to wait for yoghurt when it ran out from the self serve area. Also, tea/coffee provision in the bedroom could have been better with more choice of tea and biscuits.

Slept really well both nights. Quiet room overlooking garden. Very clean room and EnSuite. Comfortable mattress. Helpful staff. Breakfast top notch and Sea Bream cooked perfectly. Would stay again. Much better value than budget hotel such as Premier Inn which for those nights was charging more.

Forgot about the safety speed bump second morning - quite severe.

We had an excellent evening meal and breakfast. Our room was spacious and spotless. The staff were friendly and helpful. We like how the car park was securely locked overnight.

As well was the complimentary tea and coffee I think some bottled water would have been good. The decor was tasteful apart from the portraits of hunts people.

Breakfast was fine but nothing special. Fruit, yogurt or cereals were available to help yourself. Only one pastry was out which was cold and unappealing. Not many guests were at breakfast and so croissants/pastries could have been warmed and offered on arrival. Quite a long wait to receive coffee, I would have preferred to help myself. Hot breakfast was very limited, one hash brown, half a fresh tomato, one sausage, one bacon, one egg and the smallest portion of beans I’ve ever seen! We paid £12.50 for the very lack lustre breakfast; this let the stay down as the standard twin room was faultless and spotlessly clean, all credit to the ‘housekeeping team’. Lovely quiet room and view outlook onto grounds and the river.

Spacious room with twin beds and sofa. Well heated. Bath with overhead shower. Nice towels. Breakfast very good. One of the ladies changing the beds etc very kindly came down to the car with a piece of luggage I'd left behind. Lovely gardens and close to the shops in Melton. Would stay again if passing that route.

Nothing

To be honest the whole stay exceeded my expectations of a Best Western Hotel. My room was lovely ,the food was excellent but above all I was really impressed by the fabulous team that worked there. It felt like a family owned hotel, warm and friendly ..5 star ⭐⭐⭐⭐⭐

Spacious room with very good facilities, delicious food (evening and breakfast), super friendly and helpful staff, decor was of a good standard and homely with plenty of spaces to sit within the hotel space, hotel smelt fresh and was clean, plenty of car parking space, building felt secure and safe, views from restaurant and gardens were amazing, nice town nearby within walking distance.

Location was good, staff service was very good. Layout of public rooms was good. Restaurant was bright and airy and not overcrowded. Menu offered a multi choice and not pages of fare. Food cooked to order , was fresh and hot and well presented. Lyndsay and Elizabeth looked after us very well. The grounds are extensive and well laid out offering great views of the countryside.Our stay represented good value for money and if I was in the area in the future I would stay at the Sysonby Knoll.

When we entered the bar in the evening there was a distinct smell of a deep fat fryer. May I suggest the chef turns up the extractor fan or not have it on so high. Just a minor point.