Clean and spacious room, rich breakfast, the sea view is spectacular, very helpful and friendly staff.

The spa facility should set an age limit for the children, especially when the indoor pool, sauna and salted pool are sharing in an open space, therefore not soundproof. There were some kids in the pool screaming at the top of their lungs and the staff did not say anything about it, even though there was a poster saying to the customers to keep quiet. The experience was not relaxing at all.

Location. Rooftop spa with lovely views. Big swimming pool.Good breakfast. Helpful staff. Seafront room with balcony. Peaceful. Harpist in lounge one evening. Cleanliness.

Nothing! Would return.

-Location near the Canteras beach -Part of the beach is reserved for hotel guests -Shopping and dining options close by -Small rooftop pool area with lovely views -Good breakfast with healthy options, nice breakfast area with terrace -Helpful and polite staff everywhere you go -Impressive lobby

-Single rooms have a weird lay-out: huge bathroom, long and narrow corridor and tiny bedroom where you hardly have any space to put your suitcase. -Wellness area is in need of urgent renovation; too many loud guests in the wellness area -Food offerings in the bar on the ground floor are far too limited in the evening -Not enough sunbeds in the pool area -Summum restaurant on the top floor is closed. Pity! -Got stuck in the toilets near the pool: doors won't open. Had to shout for someone to come and let me out. -Scent of cannabis when you're out on the balcony in the evenings

- Great, diverse breakfast with a view - Friendliness and flexibility of the staff. We were allowed to check-in 2 hours before the scheduled time and a lost card was easily replaced by the reception - Cleaning every day - Close to the main bus station, the beach and many restaurants in the area - Nice gym&spa area

- The AC is very noisy, it was impossible to sleep with AC on for us, so we had to bear the heat of the room - Generally the sound insulation is not great, we could hear the neighbours from the upper floor walking - The pool and sauna are only open between 10-18. It would be appreciated if these could be open for longer.

Location, location, location! In less than ten steps, you’re on the sand in the heart of a terrific beach + boardwalk! And the front desk personnel were superbly courteous and helpful.

The dinner fare was broad in volume and variety but sadly shallow on taste. And the hotel’s complimentary potable water policy is absurdly out of line! One bottle in the room for ONLY THE FIRST NIGHT….and none available except for purchase at every meal—even with Full Board!!

Amazing breakfast. Wonderful staff. Lovely pool bar. Great food at the downstairs bar. Pool area really clean and plenty of space. Great beach set-up with free loungers and umbrellas. Room was a great size as was the balcony. Who can beat waking up to the sound of the waves? Although beachside the hotel was a short walk into the town centre and also to local and regional buses to travel to other towns/areas. My stay was wonderful and made perfect but the fab staff.

It was all perfect.

Great location right on a beautiful beach, good hotel facilities, lovely staff who were all very helpful. Great rooftop pool and spa was never too busy even on cloudier days. We were able to find several restaurants nearby that catered for gluten free food and the city streets were all very clean and felt very safe.

The hotel were able to offer good gluten free choices at breakfast for one of our group who has coeliac disease in the main restaurant, but choices were very limited for lunching at the terrace bar. However, there is a small Spar right next door that had GF bread and some snacks.

Breakfast is excellent, location very good.

Clean and modern throughout. Great location right on the beachfront and in the lovely Las Palmas. Room was lovely, spacious balcony with sea views and garden below, great water pressure in the shower, super comfortable pillows. Spa was good too although very small sauna only for two people so was difficult getting a chance to use it.

Buffet was very limited with only a few choices, so was difficult as a vegan. Only thing I didn’t like was there was nowhere to change beach/pool towels, I was asked to sit in my room and wait for someone to bring me a new one which was strange but not too much of a problem

A good selection of food well presented

I would have liked a kettle in our room.