Staff was very helpful and offered us an upgrade to our room. Rooms were beautiful and the coffee was excellent. They have a nice coffee shop in the lobby with breakfast items and lunch items if needed. They do have a French restaurant also in the lobby and we had lunch there. I have to be honest as it wasn't my favorite meal but maybe should have ordered something else. It was a lovely restaurant, and the server was very nice. I had the Hamachi and a salad. Very close to other restaurants and shops. We were there for Christmas so the hours of everything were adjusted and unfortunately a lot of places were closed. I would definitely stay in that area again as it is a great location. 16th street is under construction, so it is a mess. Not sure if that is the reason it was empty as we haven't been there since 2017. Back then, it was bustling. Very sad to see the storefronts empty. Larimer square is still beautiful, but quiet, at least while we were there.

I went to the hotel for a one night only business trip. I found it according to my expectations: clean, friendly staff, good location and very comfortable. The area has plenty of restaurants nearby for the night and the furniture and the design of the hotel are beautiful

The restaurant (I had dinner and breakfast) directly charged 20% more for the staff and for the hotel itself. In addition, on the check, I found the tip request, which of course I gave. Well, I think that was a bit too much, since the restaurant was very expensive ($90 for a single person).

The shampoo/conditioner were amazing and good quality. It was nice they had grooming kits (facial pads/q-tips) in the bathroom. The bed and pillows were comfortable. Shout out to Jeff at the front desk for taking time to give us a good run down of the area; he was very friendly! There was construction around the hotel, but we did not hear any of it inside the hotel. Walkable to Larimer Square, Union Station, "bar row". I felt safe knowing you needed a room card to access the elevators. Jeff really made our stay, had it not been for his service recovery my review would not be this positive.

Valet team was not helpful! Our truck was too tall for the onsite parking and we felt rushed to leave there without much help on options in the area. Did not make the start to our stay feel very welcoming! First front desk girl rushed us through the check in process, made us feel like we were a bother to her (which was disappointing for the amount of money we paid to stay there!) 2 strikes right off the bat (valet and check in). We were not able to get the a/c regulated. We realized the vents were closed in the room, but unable to get the room to fully cool down. Valet is $65/night; on a positive note, the taller off-site parking garage we found (1200 17th St-2 openings with different height clearances) $8/night for weekends.

The hotel is in a great location, very walkable to all downtown Denver attractions and lots of great restaurants. The rooms are very comfortable. Good size, nice windows, nice shower, and comfortable bed. The fitness facility is very good. There were plenty of machines and weights--every morning there were 4-6 people exercising and it was easy to accommodate them all. The staff were very nice and attentive.

This hotel was extremely laid back and extremely comfortable with exceptional customer service and super friendly staff I was super impressed with the whole experience as I only stayed one night and it was a quite pricey not to mention the prices for the mini bar in the room it had a lot of options which was very nice just the price for the amount was way over priced if you ask me but hey you get what you pay for right ? Overall 10/10 wish I would’ve got the lady’s name who checked us in very professional and I really wish she could teach a class to all other hotels in Colorado showing how to greet and check people into there rooms. I can’t exaggerate enough how welcoming she made us feel compared to the last 8 hotels I’ve stayed in the last couple of months! Thanks again it was a real pleasure and a really relaxing night

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Excellent service for a weekend anniversary trip. We were lucky enough to get an upgrade to a spacious room. The staff were friendly and accommodating - top tier service from the front desk to housekeeping!

Breakfast was overpriced but there are plenty of eateries in the area. And the in-house restaurant’s dining options fell flat - overpriced and tasteless.

Great advice from the front desk staff for cocktails and late night bites. Conveniently located in Downtown and right next door to a top notch dispensary. Beautiful and accommodating, modern rooms.

I could hear through the walls and hallway traffic very clearly. The air conditioning system worked great but the fan was not powerful enough to create any white noise.

Loved the location. The Hotel is a beautiful stylish hotel. The rooms are very well decorated, warm and inviting. Very comfortable bed and linens. The staff was amazing and very friendly. I thoroughly enjoyed the food at their restaurant Chez Maggy. The food was exceptional. I look forward to another stay there. Its a very nice hotel

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We had a wonderful experience at the Thompson in Denver! The location was incredible and it was very clean. The valet service was exceptional! On the second day of our trip, it was discovered that our vehicle was completely dead (we’re not sure why as it hasn’t given us any more problems). The people working the valet desk jumped it for us and were so kind and patient about the situation. Really, they couldn’t have been nicer.

The destination fee took us by surprise. It wasn’t a lot, but it seemed unnecessary.

We loved that the property was modern and in great shape. The beds and linens are of high quality & comfort! The privacy and safety of the elevator access to room access was with a key & we like that.

Wished for a room with a tub due to the photos we saw online but found out that only Presidential suites have tubs.