I can't fault this hotel. Room was clean, it contained what we needed for our 3 night stay including basic cooking facilities and even a washing machine and dryer (which I didn't need to use but it was great it was available) All the staff were accommodating and friendly. Location was perfect. It was on the corner of the main busy George Street which had everything you needed for food and shopping. Located right near the tram station. And also close to darling harbour and circular quay. All within walking distance or a short tram ride away. I will definitely recommend this accommodation to friends and family.

My only minor disappointment was the swimming pool wasn't heated.

I liked my stay here. It's got everything that you need. Washing machine, functional kitchen, toiletries, etc. It was clean, and the staff were professional and welcoming. Lots of natural light comes into the rooms, but they've also got black out curtains if you want to shut it out. Good location with easy access to light rail and about a 10 min walk from central.

The room was smaller than expected, especially at this price point. The photos made it look bigger. I honestly think it was a bit expensive for what it is, and in the future, I'll look for alternative accommodation. There's nothing wrong with the accommodation, but it's also nothing special. I expected more.

the unit was clean and quiet. Though the bathroom is a decent size it is very awkward getting in the shower. They sell adapters at the front desk. Very fast response whenever guest services contacted. they even replaced the washer in under an hour!!

Though the bathroom is a decent size it is very awkward getting in and out of the shower due to the tiny opening of the shower door almost contacting the towel bar. Can't put floor mat down and close the shower door. No safety handle in shower. No dishwasher soap or washing liquid to do dishes. Floor 10 doesn't have trash disposal so you have to put in hallway....

Location was perfect, it's quiet inside but as soon as you step out there is a buzz with so many choices for great bars, restaurants and cafes all in easy walking distance. Staff were friendly and efficient and despite check-in usually being in the afternoon, when we arrived after a red eye flight from Perth they immediately checked us into a room at 7am so we could have a little nap before starting our first day of sightseeing. The bed was extremely comfortable, firm mattress and great pillows and the room had all amenities you might need.

Bathroom was quite tight, door opened to to the inside and nearly hits the very small sink and the toilet. On the plus side, the shower is nice and big with good water pressure and temperature.

Great location next door to China Town, a lot of places to eat and convenience stores within walking distance. The room had basic amenities, was clean and had enough space. The check-in process was smooth and we could check-in early at 8am. The staff were lovely too.

We stayed for 3 nights but housekeeping wasn't included in our Booking.com price, so we had to call reception for extra/clean towels, which took over an hour. The extra towels were needed as the bathroom flooded everytime we showered (the water wasn't contained well when the shower was running). The split-system air con is directly above the bed. You have to walk through the pool area to access the gym.

Really amazing views and a very convenient location. The room is a really great size and it is worth the money considering there's also a washing machine and a dryer, really good value and I would definitely come back!! The public transport is amazingly convenient too!

Would prefer if housekeeping could potentially be an option for every 2 days as the room does get messy and we would run out of things and would have to keep calling reception to ask for extra towels, toilet paper etc. Especially considering that this is a 5 star facility. We would also appreciate if the reception staff is more friendlier and approachable and would not have an attitude when we ask for extra things or help even over the phone as we did experience this a few times with different staff members. Overall, there's no serious issues or complaints. This place is exceptional!

- Great location, next to the light rail to travel to nearby areas in the CBD and Central station was within walking distance. - Hotel room comes with a kitchenette, a working stovetop, a rangehood, and basic cooking utensils. They also have a washing machine/dryer for you as well. - They store complimentary luggage storage for you if the suite is not ready upon your arrival. - You can also chromecast movies to the TV from your phone here.

- Their spa wasn’t as clean as I thought. It wasn’t really the preferred temperature I liked. - Gym is very small. - Hotel room only had 1 towel for each person.

I loved this place! In fact, if I return I'll make sure to stay here. Because of our long stay they gave us a room in the upper floor which had great views. The room was very spacious and had absolutely everything you needed. Having the incorporated washing machine and dryer there made it very practical. The staff would clean every 3 days which was great. Location is excellent and the pool had a sauna and a whirlpool, seriously, it cannot get better. Ah, yes, the staff was super friendly and efficient.

You only got 2 of everything in the kitchen (cups and so) and if you drink like 5 teas a day like us (per person) then you certainly need more cups. This would be nice, more and perhaps bigger cups.

Good having the washing machine and drier available. Comfortable bed

The set up of the television was poor as in the night I walked right into it and hit my head. We were unable to push it back against the wall. It protruded well out into the space between the bed and route to toilet. I found the pillow extremely high and dense and this created a problem with my neck. I asked if there was a lower version available but was told no that was the only type available. I think it is extremely important to have a range of pillow options for guest to cater for all physical needs. Many places we have stayed at have offered a " pillow library " so everyone was able to be suited. Many people have neck problems and for me in particular, the high pillow caused me to end up with a very stiff and sore neck

The location was perfect for accessing the Capitol Theatre; Spacious room; friendly reception staff; nice toiletries; comfortable bed; well appointed kitchenette with microwave; swimming pool with towels available; very close to the light rail; lots of places to eat if you wanted Asian food;

Noisy rattling air conditioner which we had to turn off because it was so loud. It sounded as though the fan was intermittently striking something and was about to die. Not helpful on a very hot day. Water from the shower leaked out from under the shower door so the bath mat was absolutely dripping wet. Luckily there was a machine washing so we could spin it, then dry it in the dryer.